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Jonot VS ShellNewHandler

Compare Jonot VS ShellNewHandler and see what are their differences

Jonot

Virtual queue management and online reservations with QR check-in, self-service kiosks, live wait updates, and branded lobby displays.

Rating
0 reviews
Pricing
Paid Free trial $4.99 / Monthly (Starter: 1 location, 3 queues, 5 devices; 14-day trial)
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Alternatives Is it good?
ShellNewHandler

SourceForge.net: ShellNewHandler details page

Rating
0 reviews
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Alternatives Is it good?
Trexinet
Managed AI answering service for home-service businesses. Every call answered 24/7, callers qualified, jobs booked straight onto your calendar. Fully managed setup — we build and tune the call flows. $59/mo + 5¢/min, free 2-week pilot, no contract. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, ShellNewHandler seems to be more popular. It has been mentioned 2 times since March 2021.

social mentions
0 vs 2
Appointment Scheduling popularity
100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

Jonot
ShellNewHandler
Website jonot.io sourceforge.net
Pricing
Paid Free trial $4.99 / Monthly (Starter: 1 location, 3 queues, 5 devices; 14-day trial) Official pricing
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Platforms
Browser Android Windows Linux MacOS Chrome OS +3
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Listed in
Queue Management Visitor Management System Visitor Management Reception Queue Management System SaaS Appointment Scheduling +4
Cloud Storage Monitoring Tools File Sharing Website Monitoring +1

About Jonot and ShellNewHandler

In their own words, as submitted to SaaSHub.

Jonot
ShellNewHandler

Jonot helps service locations manage walk-ins and appointments in one place. Customers join a virtual queue by QR code, link, self-service kiosk, or staff entry, then follow their position and estimated wait on their phone without installing an app or creating an account. Staff desks, lobby...

Read more about Jonot

No description of ShellNewHandler yet.

Features and specs

What each product offers, as listed by its team.

Jonot 11 features
ShellNewHandler 0 features
  • Multi-Channel Customer Check-In
    Customers join by QR code, web link, self-service kiosk, or staff entry. Walk-in customers need no app, account, or login.
  • Real-Time Queue Management
    Staff call and manage tickets from a browser while customer pages and lobby displays show live positions, estimated waits, and call updates.
  • Hardware-Independent and Resilient Operation
    Use existing tablets, computers, and TVs. Jonot Host keeps walk-in ticket calling available during internet outages when the local network works, then syncs after reconnection. Bookings require internet.
  • Multilingual Customer Experience
    Customers can use check-in and queue pages in their language. Choose languages for shared kiosks and displays and offer a visitor language picker.
  • Custom Branding and Digital Displays
    Pro teams can use their own logo, colors, fonts, wording, and call sounds, plus marketing text and image banners on customer ticket pages and lobby displays.
  • Multi-Location and Multi-Queue Management
    Manage locations, queues, and paired devices in one admin dashboard. Every plan includes unlimited staff and manager accounts; queue and device limits depend on the plan.
  • Customer Feedback Collection
    Pro teams can request a star rating and optional comment on the customer ticket page after staff complete the visit.
  • Integrations and Webhooks
    Pro webhooks send queue and ticket events to your business systems for custom integrations and workflow automation.
  • Online Reservations and Appointments
    Pro customers can book a service and time online, receive email confirmations and reminders, download an ICS calendar event, and cancel or reschedule through a private link. Queues can combine bookings and walk-ins or accept bookings only.
  • Staff Booking Calendar
    Manage a day or week of bookings on Pro. Configure service durations, preparation and cleanup buffers, opening hours, capacity, booking notice, and blocked dates, and move or cancel bookings with customer email updates.
  • Ticket History and Data Export
    Export ticket history from the admin dashboard in CSV or JSON for reporting and further analysis.

No features have been listed yet.

Analysis

An editorial look at what each product does well and who it suits.

Jonot
ShellNewHandler

No analysis of Jonot yet.

Overall verdict

  • ShellNewHandler is a niche, lightweight utility hosted on SourceForge designed to give users more control over the Windows 'New' context menu (the ShellNew menu). It can be considered good for its specific narrow use case, but it is an older, minimally maintained tool that may not suit all users, especially those on modern Windows versions.

Why this product is good

  • Provides direct control over customizing the Windows right-click 'New' menu, allowing users to add or remove file type entries
  • Lightweight and free, without bundled bloatware typical of some other free utilities
  • Simple and focused in scope, making it easy to understand for its specific purpose
  • Open distribution via SourceForge allows transparency and no-cost access

Recommended for

  • Power users who want to declutter or customize the Windows New context menu
  • IT administrators managing standardized desktop environments across multiple machines
  • Users comfortable with older utility-style tools and Windows registry-related tweaks
  • Not recommended for casual users seeking modern, actively supported software with regular updates

Videos

Walkthroughs and reviews on video.

Jonot 1 video + Add
ShellNewHandler 0 videos + Add

Your queue, your brand, your happy customers

No ShellNewHandler videos yet. You could help us improve this page by suggesting one.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Jonot
ShellNewHandler
100% 100%
Appointment Scheduling
0% 0%
0% 0%
File Sharing
100% 100%
100% 100%
SaaS
0% 0%
0% 0%
Cloud Storage
100% 100%

Questions & Answers

As answered by people managing Jonot and ShellNewHandler.

Why should a person choose your product over its competitors?

Jonot's answer

Choose Jonot when you want customers to join and track a queue from their phone, staff to share one live view, and kiosks and lobby displays to run on hardware you already have. Setup is self-service, every plan includes unlimited staff accounts, and both Starter and Pro offer a 14-day free trial.

Pro adds online reservations, a staff booking calendar, custom branding and wording, customer feedback, marketing messages, and webhooks. Jonot Host provides local-network backup for walk-in ticket calling during internet outages. This makes Jonot a practical option for teams managing both arrivals and booked visits across one or more locations.

How would you describe the primary audience of your product?

Jonot's answer

Jonot is designed for customer-facing service locations that need to organize walk-ins, appointments, or both. Examples include clinics, pharmacies, retail service desks, government and public services, salons and barbershops, restaurants and cafes, and repair shops.

The main users are business owners, operations and location managers, reception teams, and service staff. Customers use a phone or kiosk, staff manage the queue from a browser, and managers configure queues, bookings, branding, and devices in the admin dashboard.

What makes your product unique?

Jonot's answer

Jonot combines virtual walk-in queues, branded kiosks and lobby displays, and Pro online reservations in one service flow. Customers join from a QR code, link, or kiosk and follow live progress without installing an app. Pro customers can also book ahead and manage their appointment through a private link.

Businesses can use existing tablets, TVs, and computers. With Jonot Host and a working local network, staff can keep calling walk-in tickets during an internet outage and sync after reconnection. Booking and booking changes require internet. Pro also includes custom branding and wording, customer feedback, marketing content, and webhooks.

Who are some of the biggest customers of your product?

Jonot's answer

Please contact info@jonot.io to ask about customer references. Jonot is designed for service locations such as clinics, pharmacies, retail service desks, public services, salons, restaurants, and repair shops.

What's the story behind your product?

Jonot's answer

Jonot is made by Jonot Oy in Helsinki, Finland. It addresses a practical problem at busy service desks: customers crowd around reception when they cannot see who is next or how long they will wait.

Jonot gives customers, staff, and lobby displays one live view of the queue. Customers can wait nearby while following their ticket on their phone, and staff can use the screens they already own. Pro also brings advance reservations and walk-ins into the same service flow.

Which are the primary technologies used for building your product?

Jonot's answer

Jonot uses TypeScript and React for its web applications, with Cloudflare Workers, Durable Objects, and D1 for the backend and real-time queue coordination. WebSocket updates keep customer ticket pages, staff desks, and lobby displays in sync. Native Android applications use Kotlin.

User comments

Share your experience with using Jonot and ShellNewHandler. For example, how are they different and which one is better?

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Jonot 0 mentions
ShellNewHandler 2 mentions

Tracking Jonot since Jul 2026.

  • I recently got libreoffice, but now the new option in right click looks like a mess. Can someone help me get rid of them please?
    Use Shell New Handler. Run the portable app and simply untick the items you don't want to appear in your new context menu. Source: about 4 years ago
  • This menu should be easy to add/remove programs to... Who is really creating Access Databases from this menu often enough to keep it here? (Not me!) Is there an easy way to edit this?
    I've always used ShellNewHandler for this. It's a really simple portable utility that allows you to remove most of the items from that menu. Tested it out on Windows 11 and it's still compatible. Source: over 5 years ago

Alternatives to Jonot and ShellNewHandler

When comparing Jonot and ShellNewHandler, you can also consider the following products.

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