JitBit Helpdesk
Freshdesk
Zendesk
HelpScout
osTicket
HappyFox
UseResponse
Intercom
Scalefusion
Hexnode MDM
ManageEngine Mobile Device Manager Plus
Jamf Pro
Soti MobiControl
Addigy
Cisco Meraki Systems Manager
AirDroid Business
Jitbit Helpdesk is a robust ticketing system for customer service teams. It includes Live Chat, Knowledge Base, tons of integrations (including Active Directory, MS Exchange, SAML etc.) and a powerful automation module that launches "actions" on "triggers".
Enterprise-grade help desk at a moderate price.
Scalefusion is a Mobile Device & Endpoint Management software helping businesses globally to secure and manage their device fleet. Scalefusion simplifies the management of a diverse fleet of Android, iOS, macOS and Windows 10 devices. The platform extends support to various deployment scenarios such as dedicated-device, COPE (Corporate-owned, Personally Enabled), and BYOD (Bring Your Own Device).
The vendor states over 6000 businesses globally rely on Scalefusion to manage their company-owned and employee-owned (BYOD) devices. Organizations big and small from various sectors like Logistics, Healthcare, Retail, Education, Financial Services, and many more use Scalefusion.
Solution Offerings by Business Initiative: Mobile Device Management Enterprise Mobility Management Rugged Device Management Bring Your Own Device (BYOD) Unified Endpoint Management
Supported Operating Systems: Android Management iOS Management Windows 10 Management macOS Management
JitBit Helpdesk ScalefusionDespite being a little lesser known help desk app than some other big names in the industry, Jitbit actually has a very competitive offer. If you are looking for a help desk app check them out.
Pros: - A lot of features and integrations. Everything the other apps have - Clean UI. Small learning curve - Great automation features for bigger companies - They actually take suggestions from customers and implement them. Customer support is great too
Cons: - UI is great but might look a bit outdated for some - Personally, we would benefit from a bit more granular permission control system - Reporting could be a little be more advanced
One of the standout features of Scalefusion MDM is its versatility as a SaaS solution. Unlike standard device management software, it offers a comprehensive array of control and security measures for managed devices. This level of granularity empowers our IT administrators to effectively manage devices remotely, a crucial capability given the geographic dispersion of our teams across different time zones. With Scalefusion, we can seamlessly execute remote control and management tasks
Based on our record, Scalefusion seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
According to Techradar, Scalefusion is one of the five Best MDM Solutions of the year. This ranking is due to the fact that Techradar found scalefusion to be a very efficient tool to enable enterprises to achieve secure enterprise mobility environment. It is possible to remotely lock the managed mobile device. Only if you have set a passcode for the mobile device will the user be prompted to enter the passcode... Source: over 1 year ago
Alarmy's disable power off feature doesn't work on my phone anymore so now I use this website called scalefusion to disable the power off menu on my smartphone. So that I don't turn off my phone when the alarm rings. Source: almost 2 years ago
Scalefusion - Its an MDM (mobile device management) app I use to disable the power off function of my android so that I won't be able to turn off my phone when Alarmy rings. Source: almost 2 years ago
Scalefusion - An MDM app I use to disable the power off function of my android. So that I don't turn off my phone when Alarmy rings. It also restricts installation of apps without manually enabling the app from scalefusion website. Source: almost 2 years ago
Based on you coming into this blind and with no relevant XP, I'd suggest something like Scalefusion: https://scalefusion.com/. Source: almost 2 years ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Hexnode MDM - Mobile Device Management solution from Hexnode helps you monitor, manage and secure mobile devices across your organization.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
ManageEngine Mobile Device Manager Plus - ManageEngine Mobile Device Manager Plus is an enterprise mobile device management solution that is designed to enhance employee productivity without compromising on corporate security.
HelpScout - Help Scout is a simple, straightforward way to provide excellent support
Jamf Pro - Jamf Pro is comprehensive enterprise management software for the Apple platform, simplifying IT management for Mac, iPad, iPhone and Apple TV.