Jitbit Helpdesk is a robust ticketing system for customer service teams. It includes Live Chat, Knowledge Base, tons of integrations (including Active Directory, MS Exchange, SAML etc.) and a powerful automation module that launches "actions" on "triggers".
Enterprise-grade help desk at a moderate price.
Outscraper is described as 'web & data scraping service". It can scrape data like Google Maps Data, Google Maps Reviews, Google Maps Photos, Google Maps Traffic Data, Google Play Reviews, Emails, Amazon Products, Amazon Product Reviews.
You could extract that kind of data via Outscraper web tool or 'Outscraper API' service.
Despite being a little lesser known help desk app than some other big names in the industry, Jitbit actually has a very competitive offer. If you are looking for a help desk app check them out.
Pros: - A lot of features and integrations. Everything the other apps have - Clean UI. Small learning curve - Great automation features for bigger companies - They actually take suggestions from customers and implement them. Customer support is great too
Cons: - UI is great but might look a bit outdated for some - Personally, we would benefit from a bit more granular permission control system - Reporting could be a little be more advanced
Based on our record, Outscraper seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Depending on your target market, you can either use apollo.io or outscraper.com to dial in your ICP and then use Findymail.com to do the scraping and enriching. Source: 11 months ago
Choose a branch like restaurants, hotels, ... (you can get reviews with this https://outscraper.com ). Source: over 1 year ago
Outscraper - Cutting-edge technologies for data scrapping At Outscraper, we believe that public data is for everybody. We stand for our beliefs and provide you with access to any data on the internet through the application of cutting-edge technologies. Unlike other scrapers, we run everything in the cloud, so you can be sure your IP won't be blocked while getting the data you need. You can find us on:... - Source: Hacker News / over 1 year ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
ScrapingBee - ScrapingBee is a Web Scraping API that handles proxies and Headless browser for you, so you can focus on extracting the data you want, and nothing else.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
NoCoding Data Scraper - NoCoding Data Scraper is a Simple web data scraper tool that can scrape random data from other websites which can be used for different purposes like SEO, Affiliate marketing and etc.
HelpScout - Help Scout is a simple, straightforward way to provide excellent support
DataGrab.io - DataGrab - Extract web data easily and scalably without coding.