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Outscraper VS HelpScout

Compare Outscraper VS HelpScout and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Outscraper logo Outscraper

Scrape Google Maps Places, Business Reviews, Photos, Play Market Reviews, and more. Get any public data from the internet by applying cutting-edge technologies. Web Tools & API's.

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Outscraper Landing page
    Landing page //
    2021-09-16

Outscraper is described as 'web & data scraping service". It can scrape data like Google Maps Data, Google Maps Reviews, Google Maps Photos, Google Maps Traffic Data, Google Play Reviews, Emails, Amazon Products, Amazon Product Reviews.

You could extract that kind of data via Outscraper web tool or 'Outscraper API' service.

  • HelpScout Landing page
    Landing page //
    2023-07-14

Outscraper videos

+ Add

How to Scrape Google Maps Local Businesses (tutorial)

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Outscraper and HelpScout)

Outscraper

HelpScout

Web Scraping
100 100%
Web Scraping
0% 0
Customer Support
0 0%
Customer Support
100% 100
Data Extraction
100 100%
Data Extraction
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Outscraper and HelpScout. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Outscraper and HelpScout

Outscraper Reviews

We have no reviews of Outscraper yet.
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HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, Outscraper should be more popular than HelpScout. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Outscraper mentions (3)

  • How to book 10 - 30 sales meetings per month through cold email automation.
    Depending on your target market, you can either use apollo.io or outscraper.com to dial in your ICP and then use Findymail.com to do the scraping and enriching. Source: 12 months ago
  • Does entry level data engineering even exist? How to build DE skills?
    Choose a branch like restaurants, hotels, ... (you can get reviews with this https://outscraper.com ). Source: over 1 year ago
  • Cutting-edge technologies for data scrapping
    Outscraper - Cutting-edge technologies for data scrapping At Outscraper, we believe that public data is for everybody. We stand for our beliefs and provide you with access to any data on the internet through the application of cutting-edge technologies. Unlike other scrapers, we run everything in the cloud, so you can be sure your IP won't be blocked while getting the data you need. You can find us on:... - Source: Hacker News / over 1 year ago

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Outscraper and HelpScout, you can also consider the following products

ScrapingBee - ScrapingBee is a Web Scraping API that handles proxies and Headless browser for you, so you can focus on extracting the data you want, and nothing else.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Google Maps Scraper by Outscraper - Google Maps Scraper allows you to export all businesses from Google Maps into a CSV/Excel file.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Apify - Apify is a web scraping and automation platform that can turn any website into an API.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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