Software Alternatives, Accelerators & Startups

JitBit Helpdesk VS ScrapingBee

Compare JitBit Helpdesk VS ScrapingBee and see what are their differences

JitBit Helpdesk logo JitBit Helpdesk

JitBit is a web-based help desk and ticketing software solution

ScrapingBee logo ScrapingBee

ScrapingBee is a Web Scraping API that handles proxies and Headless browser for you, so you can focus on extracting the data you want, and nothing else.
  • JitBit Helpdesk Landing page
    Landing page //
    2018-09-30

Jitbit Helpdesk is a robust ticketing system for customer service teams. It includes Live Chat, Knowledge Base, tons of integrations (including Active Directory, MS Exchange, SAML etc.) and a powerful automation module that launches "actions" on "triggers".

Enterprise-grade help desk at a moderate price.

  • ScrapingBee Landing page
    Landing page //
    2022-01-12

Web Scraping is hard, scraping at scale can be very challenging.

You have to handle:

  • Javascript rendering 💻
  • Chrome headless 🛠
  • Captcha 🤖
  • Proxy 🕵️‍♀️

ScrapingBee is a simple API that does all the above for you, and much more.

ScrapingBee

$ Details
freemium $49.0 / Monthly (Freelance / 10,000 searches / 100,000 credits)
Platforms
REST API
Release Date
2019 July

JitBit Helpdesk videos

Jitbit Helpdesk Ticketing System Walkthrough

More videos:

  • Review - Create subtickets in Jitbit Helpdesk Software

ScrapingBee videos

No ScrapingBee videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to JitBit Helpdesk and ScrapingBee)
Customer Support
100 100%
0% 0
Web Scraping
0 0%
100% 100
Help Desk
100 100%
0% 0
Data Extraction
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare JitBit Helpdesk and ScrapingBee

JitBit Helpdesk Reviews

  1. Top-tier helpdesk for a moderate price

    Despite being a little lesser known help desk app than some other big names in the industry, Jitbit actually has a very competitive offer. If you are looking for a help desk app check them out.

    Pros: - A lot of features and integrations. Everything the other apps have - Clean UI. Small learning curve - Great automation features for bigger companies - They actually take suggestions from customers and implement them. Customer support is great too

    Cons: - UI is great but might look a bit outdated for some - Personally, we would benefit from a bit more granular permission control system - Reporting could be a little be more advanced

    🏁 Competitors: Zendesk, HelpScout

The Best Help Desk Software in 2020
JitBit Helpdesk is a simple, but powerful help desk software. It has no size limit - it works well with all company sizes. It offers both hosted and on-premise options so that you can have your help desk software the way that works best for your company.
Source: www.jitbit.com

ScrapingBee Reviews

We have no reviews of ScrapingBee yet.
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Social recommendations and mentions

Based on our record, ScrapingBee seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

JitBit Helpdesk mentions (0)

We have not tracked any mentions of JitBit Helpdesk yet. Tracking of JitBit Helpdesk recommendations started around Mar 2021.

ScrapingBee mentions (2)

  • Are there any APIs that maintain a database of subscriptions?
    If you really just need the data you can use something like https://scrapingbee.com to scrape the info from the various price pages to make sure your info is always up to date. Source: about 1 year ago
  • Our bootstrapped SaaS just turned 3 and reached $1.5m ARR: the lessons learned.
    Well done! And posting here was a great idea. Not sure I would have found scrapingbee.com otherwise. We will probably become a customer. Signed up for the trial account. Source: almost 2 years ago

What are some alternatives?

When comparing JitBit Helpdesk and ScrapingBee, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zyte - We're Zyte (formerly Scrapinghub), the central point of entry for all your web data needs.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Apify - Apify is a web scraping and automation platform that can turn any website into an API.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Bright Data - World's largest proxy service with a residential proxy network of 72M IPs worldwide and proxy management interface for zero coding.