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JitBit Helpdesk VS Oilfield Data Manager (ODM)

Compare JitBit Helpdesk VS Oilfield Data Manager (ODM) and see what are their differences

JitBit Helpdesk logo JitBit Helpdesk

JitBit is a web-based help desk and ticketing software solution

Oilfield Data Manager (ODM) logo Oilfield Data Manager (ODM)

Oilfield Data Manager (ODM) is an elegant way to complete a consistent and authoritative interpretation of big data with efficient tools.
  • JitBit Helpdesk Landing page
    Landing page //
    2018-09-30

Jitbit Helpdesk is a robust ticketing system for customer service teams. It includes Live Chat, Knowledge Base, tons of integrations (including Active Directory, MS Exchange, SAML etc.) and a powerful automation module that launches "actions" on "triggers".

Enterprise-grade help desk at a moderate price.

  • Oilfield Data Manager (ODM) Landing page
    Landing page //
    2020-09-05

JitBit Helpdesk videos

Jitbit Helpdesk Ticketing System Walkthrough

More videos:

  • Review - Create subtickets in Jitbit Helpdesk Software

Oilfield Data Manager (ODM) videos

No Oilfield Data Manager (ODM) videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to JitBit Helpdesk and Oilfield Data Manager (ODM))
Customer Support
100 100%
0% 0
Work Management
0 0%
100% 100
Help Desk
100 100%
0% 0
Project Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare JitBit Helpdesk and Oilfield Data Manager (ODM)

JitBit Helpdesk Reviews

  1. Top-tier helpdesk for a moderate price

    Despite being a little lesser known help desk app than some other big names in the industry, Jitbit actually has a very competitive offer. If you are looking for a help desk app check them out.

    Pros: - A lot of features and integrations. Everything the other apps have - Clean UI. Small learning curve - Great automation features for bigger companies - They actually take suggestions from customers and implement them. Customer support is great too

    Cons: - UI is great but might look a bit outdated for some - Personally, we would benefit from a bit more granular permission control system - Reporting could be a little be more advanced

    🏁 Competitors: Zendesk, HelpScout

The Best Help Desk Software in 2020
JitBit Helpdesk is a simple, but powerful help desk software. It has no size limit - it works well with all company sizes. It offers both hosted and on-premise options so that you can have your help desk software the way that works best for your company.
Source: www.jitbit.com

Oilfield Data Manager (ODM) Reviews

We have no reviews of Oilfield Data Manager (ODM) yet.
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What are some alternatives?

When comparing JitBit Helpdesk and Oilfield Data Manager (ODM), you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ServSuite - ServSuite Mobile allows users to go paperless with work orders and proposals while managing and tracking usage in the field for customer service.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Guru Technolabs PMS - Guru Technolabs PMS is a project management solution for all sizes of businesses and gives users total control over their tasks and processes.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Wintac - Field service business software used by more than 60,000 users and 8,000 companies.