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JitBit Helpdesk VS ServSuite

Compare JitBit Helpdesk VS ServSuite and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

JitBit Helpdesk logo JitBit Helpdesk

JitBit is a web-based help desk and ticketing software solution

ServSuite logo ServSuite

ServSuite Mobile allows users to go paperless with work orders and proposals while managing and tracking usage in the field for customer service.
  • JitBit Helpdesk Landing page
    Landing page //
    2018-09-30

Jitbit Helpdesk is a robust ticketing system for customer service teams. It includes Live Chat, Knowledge Base, tons of integrations (including Active Directory, MS Exchange, SAML etc.) and a powerful automation module that launches "actions" on "triggers".

Enterprise-grade help desk at a moderate price.

  • ServSuite Landing page
    Landing page //
    2023-07-23

JitBit Helpdesk videos

+ Add

Jitbit Helpdesk Ticketing System Walkthrough

More videos:

  • Review - Create subtickets in Jitbit Helpdesk Software

ServSuite videos

+ Add

ServicePro updates ServSuite software

More videos:

  • Review - ServSuite Pest Control Service Pro
  • Review - ServSuite | Quick Search Module

Category Popularity

0-100% (relative to JitBit Helpdesk and ServSuite)

JitBit Helpdesk

ServSuite

Customer Support
100 100%
Customer Support
0% 0
Work Management
0 0%
Work Management
100% 100
Help Desk
100 100%
Help Desk
0% 0
Pest Control Management
0 0%
Pest Control Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare JitBit Helpdesk and ServSuite

JitBit Helpdesk Reviews

  1. Top-tier helpdesk for a moderate price

    Despite being a little lesser known help desk app than some other big names in the industry, Jitbit actually has a very competitive offer. If you are looking for a help desk app check them out.

    Pros: - A lot of features and integrations. Everything the other apps have - Clean UI. Small learning curve - Great automation features for bigger companies - They actually take suggestions from customers and implement them. Customer support is great too

    Cons: - UI is great but might look a bit outdated for some - Personally, we would benefit from a bit more granular permission control system - Reporting could be a little be more advanced

    🏁 Competitors: Zendesk, HelpScout
The Best Help Desk Software in 2020
JitBit Helpdesk is a simple, but powerful help desk software. It has no size limit - it works well with all company sizes. It offers both hosted and on-premise options so that you can have your help desk software the way that works best for your company.
Source: www.jitbit.com

ServSuite Reviews

We have no reviews of ServSuite yet.
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What are some alternatives?

When comparing JitBit Helpdesk and ServSuite, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

GorillaDesk - Field Service Management Software for Pest Control, Lawn Care, Pool Services, and more!

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Briostack - Automated online pest control software with customer portal

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

ServiceTracker - ServiceTracker system provides a comprehensive platform on which every function of the business is integrated.

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