Software Alternatives & Reviews
Register | Login

JitBit Helpdesk VS MarsEdit

Compare JitBit Helpdesk VS MarsEdit and see what are their differences

SysAid
Transform your IT service delivery with SysAid's seamless automation, ensuring a consistently exceptional experience for all users effortlessly featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

JitBit Helpdesk logo JitBit Helpdesk

JitBit is a web-based help desk and ticketing software solution

MarsEdit logo MarsEdit

MarsEdit is a desktop blog editing application for the Mac. It provides an offline interface to most popular blogging systems. WordPress, Blogger, Tumblr, Movable Type, and many other systems are supported.
  • JitBit Helpdesk Landing page
    Landing page //
    2018-09-30

Jitbit Helpdesk is a robust ticketing system for customer service teams. It includes Live Chat, Knowledge Base, tons of integrations (including Active Directory, MS Exchange, SAML etc.) and a powerful automation module that launches "actions" on "triggers".

Enterprise-grade help desk at a moderate price.

  • MarsEdit Landing page
    Landing page //
    2023-02-02

JitBit Helpdesk videos

+ Add

Jitbit Helpdesk Ticketing System Walkthrough

More videos:

  • Review - Create subtickets in Jitbit Helpdesk Software

MarsEdit videos

+ Add

MarsEdit Look Through and Review

More videos:

  • Review - MarsEdit Review (+ Free Licenses)
  • Review - SCOM0821 - MarsEdit 4 - Preview

Category Popularity

0-100% (relative to JitBit Helpdesk and MarsEdit)

JitBit Helpdesk

MarsEdit

Customer Support
100 100%
Customer Support
0% 0
Note Taking
0 0%
Note Taking
100% 100
Help Desk
100 100%
Help Desk
0% 0
Writing Tools
0 0%
Writing Tools
100% 100

User comments

Share your experience with using JitBit Helpdesk and MarsEdit. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare JitBit Helpdesk and MarsEdit

JitBit Helpdesk Reviews

  1. Top-tier helpdesk for a moderate price

    Despite being a little lesser known help desk app than some other big names in the industry, Jitbit actually has a very competitive offer. If you are looking for a help desk app check them out.

    Pros: - A lot of features and integrations. Everything the other apps have - Clean UI. Small learning curve - Great automation features for bigger companies - They actually take suggestions from customers and implement them. Customer support is great too

    Cons: - UI is great but might look a bit outdated for some - Personally, we would benefit from a bit more granular permission control system - Reporting could be a little be more advanced

    🏁 Competitors: Zendesk, HelpScout
The Best Help Desk Software in 2020
JitBit Helpdesk is a simple, but powerful help desk software. It has no size limit - it works well with all company sizes. It offers both hosted and on-premise options so that you can have your help desk software the way that works best for your company.
Source: www.jitbit.com

MarsEdit Reviews

We have no reviews of MarsEdit yet.
Be the first one to post

Social recommendations and mentions

Based on our record, MarsEdit seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

JitBit Helpdesk mentions (0)

We have not tracked any mentions of JitBit Helpdesk yet. Tracking of JitBit Helpdesk recommendations started around Mar 2021.

MarsEdit mentions (2)

  • Ask HN: Local Wysiwyg HTML Editor for Mac
    I found myself in the same situation a little while ago. The closest thing I found was MarsEdit: https://redsweater.com/marsedit/. - Source: Hacker News / 7 months ago
  • The Best Offline WordPress Editor for Mac
    I am selling off my old license for Mars Edit 4, a mac app that allows you to write offline then syncs with your WordPress. https://redsweater.com/marsedit/. DM me if interested. Thanks. Source: about 2 years ago

What are some alternatives?

When comparing JitBit Helpdesk and MarsEdit, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Desk - An award-winning & beloved desktop publishing client, exclusively for OS X.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Open Live Writer - Open Live Writer makes it easy to write, preview, and post to your blog.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Blogo - The easiest & fastest way to write, publish & manage blogs

Loading...