JitBit Helpdesk
Zendesk
Freshdesk
HelpScout
osTicket
HappyFox
UseResponse
Intercom
Open Live Writer
Day One
Reminisce Journal
Momento
Joplin
Grid Diary
Capture 365 Journal
MarsEdit
Jitbit Helpdesk is a robust ticketing system for customer service teams. It includes Live Chat, Knowledge Base, tons of integrations (including Active Directory, MS Exchange, SAML etc.) and a powerful automation module that launches "actions" on "triggers".
Enterprise-grade help desk at a moderate price.
JitBit Helpdesk Open Live WriterDespite being a little lesser known help desk app than some other big names in the industry, Jitbit actually has a very competitive offer. If you are looking for a help desk app check them out.
Pros: - A lot of features and integrations. Everything the other apps have - Clean UI. Small learning curve - Great automation features for bigger companies - They actually take suggestions from customers and implement them. Customer support is great too
Cons: - UI is great but might look a bit outdated for some - Personally, we would benefit from a bit more granular permission control system - Reporting could be a little be more advanced
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Day One - A simple journal application for the Mac, iPhone, and iPad. AboutTo learn more about Day One, see these two excellent reviews . PublishPublish is not available in Day One 2.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Reminisce Journal - Reminisce Journal is a free iOS and Android app that helps you to capture live moments, daily activities, thoughts, ideas and travel logs, etc.
HelpScout - Help Scout is a simple, straightforward way to provide excellent support
Momento - Momento is a unique diary/journal writing app for iPhone & iPod touch, which provides a quick...