Software Alternatives, Accelerators & Startups

JitBit Helpdesk VS Data Miner

Compare JitBit Helpdesk VS Data Miner and see what are their differences

JitBit Helpdesk logo JitBit Helpdesk

JitBit is a web-based help desk and ticketing software solution

Data Miner logo Data Miner

Data Miner is a Google Chrome extension that helps you scrape data from web pages and into a CSV file or Excel spreadsheet.
  • JitBit Helpdesk Landing page
    Landing page //
    2018-09-30

Jitbit Helpdesk is a robust ticketing system for customer service teams. It includes Live Chat, Knowledge Base, tons of integrations (including Active Directory, MS Exchange, SAML etc.) and a powerful automation module that launches "actions" on "triggers".

Enterprise-grade help desk at a moderate price.

  • Data Miner Landing page
    Landing page //
    2021-10-14

JitBit Helpdesk videos

Jitbit Helpdesk Ticketing System Walkthrough

More videos:

  • Review - Create subtickets in Jitbit Helpdesk Software

Data Miner videos

Data Miner 4.0

Category Popularity

0-100% (relative to JitBit Helpdesk and Data Miner)
Customer Support
100 100%
0% 0
Web Scraping
0 0%
100% 100
Help Desk
100 100%
0% 0
Data Extraction
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare JitBit Helpdesk and Data Miner

JitBit Helpdesk Reviews

  1. Top-tier helpdesk for a moderate price

    Despite being a little lesser known help desk app than some other big names in the industry, Jitbit actually has a very competitive offer. If you are looking for a help desk app check them out.

    Pros: - A lot of features and integrations. Everything the other apps have - Clean UI. Small learning curve - Great automation features for bigger companies - They actually take suggestions from customers and implement them. Customer support is great too

    Cons: - UI is great but might look a bit outdated for some - Personally, we would benefit from a bit more granular permission control system - Reporting could be a little be more advanced

    🏁 Competitors: Zendesk, HelpScout

The Best Help Desk Software in 2020
JitBit Helpdesk is a simple, but powerful help desk software. It has no size limit - it works well with all company sizes. It offers both hosted and on-premise options so that you can have your help desk software the way that works best for your company.
Source: www.jitbit.com

Data Miner Reviews

We have no reviews of Data Miner yet.
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Social recommendations and mentions

Based on our record, Data Miner seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

JitBit Helpdesk mentions (0)

We have not tracked any mentions of JitBit Helpdesk yet. Tracking of JitBit Helpdesk recommendations started around Mar 2021.

Data Miner mentions (7)

  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Data Miner - A browser extension (Google Chrome, MS Edge) for data extraction from web pages CSV or Excel. The free plan gives you 500 pages/month. - Source: dev.to / 4 months ago
  • What's something you'd like to see implemented on AO3?
    The web app at https://dataminer.io/. If you open it on your Saved for Later page, it should show you a public "recipe" that I made to scrape the data. Possibly others as well. Source: over 1 year ago
  • free-for.dev
    Data Miner - A browser extension (Google Chrome, MS Edge) for data extraction from web pages CSV or Excel. The free plan gives you 500 pages/month. - Source: dev.to / over 1 year ago
  • Need help exporting references from CENTRAL
    Ungh, annoying. There are lots of free scraping tools you could play with like https://dataminer.io but I have no idea how practical that approach will be for you. Source: over 1 year ago
  • Are cover letters super important in getting internships and jobs?
    Go on your states licensure website, look up the directory of licensed professionals and use a data mining tool (https://dataminer.io/) to scrape the website of all the emails or everyone who's licensed. Source: almost 2 years ago
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What are some alternatives?

When comparing JitBit Helpdesk and Data Miner, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

import.io - Import. io helps its users find the internet data they need, organize and store it, and transform it into a format that provides them with the context they need.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Apify - Apify is a web scraping and automation platform that can turn any website into an API.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Content Grabber - Content Grabber is an automated web scraping tool.