JitBit Helpdesk
Freshdesk
Zendesk
HelpScout
osTicket
HappyFox
UseResponse
Intercom
Content Grabber
import.io
Octoparse
Apify
Data Miner
ParseHub
Kimono
Crawlera
Jitbit Helpdesk is a robust ticketing system for customer service teams. It includes Live Chat, Knowledge Base, tons of integrations (including Active Directory, MS Exchange, SAML etc.) and a powerful automation module that launches "actions" on "triggers".
Enterprise-grade help desk at a moderate price.
JitBit Helpdesk Content GrabberDespite being a little lesser known help desk app than some other big names in the industry, Jitbit actually has a very competitive offer. If you are looking for a help desk app check them out.
Pros: - A lot of features and integrations. Everything the other apps have - Clean UI. Small learning curve - Great automation features for bigger companies - They actually take suggestions from customers and implement them. Customer support is great too
Cons: - UI is great but might look a bit outdated for some - Personally, we would benefit from a bit more granular permission control system - Reporting could be a little be more advanced
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
import.io - Import. io helps its users find the internet data they need, organize and store it, and transform it into a format that provides them with the context they need.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Octoparse - Octoparse provides easy web scraping for anyone. Our advanced web crawler, allows users to turn web pages into structured spreadsheets within clicks.
HelpScout - Help Scout is a simple, straightforward way to provide excellent support
Apify - Apify is a web scraping and automation platform that can turn any website into an API.