JitBit Helpdesk
Freshdesk
Zendesk
HelpScout
osTicket
HappyFox
UseResponse
Intercom
Apify
import.io
Octoparse
Scrapy
ParseHub
Bright Data
Zyte
Data Miner
Jitbit Helpdesk is a robust ticketing system for customer service teams. It includes Live Chat, Knowledge Base, tons of integrations (including Active Directory, MS Exchange, SAML etc.) and a powerful automation module that launches "actions" on "triggers".
Enterprise-grade help desk at a moderate price.
Apify is a JavaScript & Node.js based data extraction tool for websites that crawls lists of URLs and automates workflows on the web. With Apify you can manage and automatically scale a pool of headless Chrome / Puppeteer instances, maintain queues of URLs to crawl, store crawling results locally or in the cloud, rotate proxies and much more.
JitBit Helpdesk ApifyDespite being a little lesser known help desk app than some other big names in the industry, Jitbit actually has a very competitive offer. If you are looking for a help desk app check them out.
Pros: - A lot of features and integrations. Everything the other apps have - Clean UI. Small learning curve - Great automation features for bigger companies - They actually take suggestions from customers and implement them. Customer support is great too
Cons: - UI is great but might look a bit outdated for some - Personally, we would benefit from a bit more granular permission control system - Reporting could be a little be more advanced
Based on our record, Apify seems to be more popular. It has been mentiond 21 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
In this article, I will walk you through everything, from crafting your initial scraping script (Actor) using the Apify SDK for TypeScript to deploying it to the Apify Actors Store for seamless data collection, and then, I will show you how to run your deployed Actor on the Apify platform. With Apify, you don't need to be a programming pro to harness the power of web scraping and start gaining insights. - Source: dev.to / 3 months ago
I am surprised nobody mentioned https://apify.com/ and they even offer discount for YC startups as ex-graduate from the YC Combinator program. - Source: Hacker News / 4 months ago
Web Scraping, Data Extraction and Automation · Apify ( https://apify.com/ ). Source: about 1 year ago
At this point of the tutorial, I'll take the opportunity to do a bit of self-promotion. I'm the COO of Apify, a cloud platform that helps you develop, run, and maintain your web scrapers easily and efficiently. It comes with tons of features like queue storages and proxies, and it supports Puppeteer without any extra configuration. You can run the above scraper, save results and control everything with a powerful... - Source: dev.to / over 1 year ago
Apify a saas that can be helpful in this situation since you can use its api to call actors from your java code. Source: over 1 year ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
import.io - Import. io helps its users find the internet data they need, organize and store it, and transform it into a format that provides them with the context they need.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Octoparse - Octoparse provides easy web scraping for anyone. Our advanced web crawler, allows users to turn web pages into structured spreadsheets within clicks.
HelpScout - Help Scout is a simple, straightforward way to provide excellent support
Scrapy - Scrapy | A Fast and Powerful Scraping and Web Crawling Framework
