Software Alternatives, Accelerators & Startups

Jira Clone VS osTicket

Compare Jira Clone VS osTicket and see what are their differences

Jira Clone logo Jira Clone

A simplified Jira clone built with React/Babel (Client), and Node/TypeScript (API).

osTicket logo osTicket

osTicket is a widely-used open source support ticket system.
  • Jira Clone Landing page
    Landing page //
    2023-08-28
  • osTicket Landing page
    Landing page //
    2023-04-21

Jira Clone videos

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osTicket videos

What's New in osTicket Version 1.14?

More videos:

  • Review - OSTicket: a Customer Support solution for online communities
  • Review - OsTicket - Pretty much cover everything!

Category Popularity

0-100% (relative to Jira Clone and osTicket)
Project Management
100 100%
0% 0
Customer Support
0 0%
100% 100
Task Management
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jira Clone and osTicket

Jira Clone Reviews

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osTicket Reviews

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Want a free support tool that can run on your own servers? osTicket is the app for you. It's an open source support tool that includes everything—you can answer support emails, assign tickets to other team members, create support forms, and write your help documentation all on your own server, for free. You can even tweak osTicket, by digging into its code or installing...
Source: zapier.com

Social recommendations and mentions

Based on our record, osTicket seems to be a lot more popular than Jira Clone. While we know about 38 links to osTicket, we've tracked only 3 mentions of Jira Clone. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Jira Clone mentions (3)

  • Learning ressources RN
    A couple other open source repos I think are great are: - RocketChat - React Jira clone. Source: over 1 year ago
  • Best Approach To Learn React as a Senior Angular Developer
    No worries man, there’s a bunch of good ones - https://github.com/taniarascia/takenote - https://github.com/karlhadwen/todoist - https://github.com/oldboyxx/jira_clone - https://github.com/getsentry/sentry. Source: over 1 year ago
  • Beginner's Thread / Easy Questions (December 2021)
    Hey check out this repo: https://github.com/oldboyxx/jira_clone. Source: over 2 years ago

osTicket mentions (38)

  • Ask HN: Helpdesk/ticketing software for small SaaS company
    You can try osTicket https://osticket.com The UI is very tho dated, but we're working on a rewrite with modern UI. - Source: Hacker News / 8 months ago
  • Looking for a ticketing system
    Check out https://osticket.com/ I used earlier on my career. It’s free to use it worked great for a small team and it has everything you need. Source: 10 months ago
  • Help tickets
    We use https://osticket.com/ It's not a groundbreaking ticket system but it's rock solid, user-friendly, and free. Source: 12 months ago
  • I would like to find a free software for tickets in my household
    Another option, for a dedicated ticketing/helpdesk system, is osTicket. Self-hosted is completely free, and I had it up and running inside of an hour, from creating a fresh Debian LXC, installing Apache/MariaDB/PHP8.1, and uploading the requisite files for osTicket followed by the initial setup. Going off your mention of snaps, I'm assuming you're on Ubuntu or a derivative, if you'd like I should be able to... Source: about 1 year ago
  • MSP opensource ticketing tool -ITSM
    GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA. Source: about 1 year ago
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What are some alternatives?

When comparing Jira Clone and osTicket, you can also consider the following products

Jira - The #1 software development tool used by agile teams. Jira Software is built for every member of your software team to plan, track, and release great software.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

GoodDay - Good Day - Inspiring work management

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

A1 Project Manager - A1 Project Manager is a free task and project management software that automatically keeps your team organized and monitors progress of all of your projects. Let A1 Project Manager organize what you do, so you can focus on why you do it.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.