Software Alternatives, Accelerators & Startups

Ivanti Endpoint Manager VS JitBit Helpdesk

Compare Ivanti Endpoint Manager VS JitBit Helpdesk and see what are their differences

Ivanti Endpoint Manager logo Ivanti Endpoint Manager

Ivanti Endpoint Manager is a unified endpoint management for all your users' devices.

JitBit Helpdesk logo JitBit Helpdesk

JitBit is a web-based help desk and ticketing software solution
  • Ivanti Endpoint Manager Landing page
    Landing page //
    2023-08-04
  • JitBit Helpdesk Landing page
    Landing page //
    2018-09-30

Jitbit Helpdesk is a robust ticketing system for customer service teams. It includes Live Chat, Knowledge Base, tons of integrations (including Active Directory, MS Exchange, SAML etc.) and a powerful automation module that launches "actions" on "triggers".

Enterprise-grade help desk at a moderate price.

Ivanti Endpoint Manager videos

Ivanti: Unified Endpoint Management

JitBit Helpdesk videos

Jitbit Helpdesk Ticketing System Walkthrough

More videos:

  • Review - Create subtickets in Jitbit Helpdesk Software

Category Popularity

0-100% (relative to Ivanti Endpoint Manager and JitBit Helpdesk)
Monitoring Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
Office & Productivity
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Ivanti Endpoint Manager and JitBit Helpdesk

Ivanti Endpoint Manager Reviews

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JitBit Helpdesk Reviews

  1. Top-tier helpdesk for a moderate price

    Despite being a little lesser known help desk app than some other big names in the industry, Jitbit actually has a very competitive offer. If you are looking for a help desk app check them out.

    Pros: - A lot of features and integrations. Everything the other apps have - Clean UI. Small learning curve - Great automation features for bigger companies - They actually take suggestions from customers and implement them. Customer support is great too

    Cons: - UI is great but might look a bit outdated for some - Personally, we would benefit from a bit more granular permission control system - Reporting could be a little be more advanced

    🏁 Competitors: Zendesk, HelpScout

The Best Help Desk Software in 2020
JitBit Helpdesk is a simple, but powerful help desk software. It has no size limit - it works well with all company sizes. It offers both hosted and on-premise options so that you can have your help desk software the way that works best for your company.
Source: www.jitbit.com

What are some alternatives?

When comparing Ivanti Endpoint Manager and JitBit Helpdesk, you can also consider the following products

Scalefusion - Scalefusion is a Powerful Android, iOS, macOS & Windows 10 Device Management Solution for corporate-owned & employee-owned (BYOD) mobile, tablets, desktop & rugged devices.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

BlackBerry Enterprise Mobility Suite - Blackberry Enterprise Mobility Suite is a comprehensive EMM platform for device, application, and content management with integrated security and connectivity.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Soti MobiControl - SOTI MobiControl is an enterprise mobility management solution.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support