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JitBit Helpdesk VS Soti MobiControl

Compare JitBit Helpdesk VS Soti MobiControl and see what are their differences

AirDroid Business
AirDroid Business, an enterprise-grade MDM solution, is designed to enable businesses mobility and productivity through remote access and control, device provisioning, policy application and management, kiosk mode, and geofencing. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

JitBit Helpdesk logo JitBit Helpdesk

JitBit is a web-based help desk and ticketing software solution

Soti MobiControl logo Soti MobiControl

SOTI MobiControl is an enterprise mobility management solution.
  • JitBit Helpdesk Landing page
    Landing page //
    2018-09-30

Jitbit Helpdesk is a robust ticketing system for customer service teams. It includes Live Chat, Knowledge Base, tons of integrations (including Active Directory, MS Exchange, SAML etc.) and a powerful automation module that launches "actions" on "triggers".

Enterprise-grade help desk at a moderate price.

  • Soti MobiControl Landing page
    Landing page //
    2023-07-31

JitBit Helpdesk videos

+ Add

Jitbit Helpdesk Ticketing System Walkthrough

More videos:

  • Review - Create subtickets in Jitbit Helpdesk Software

Soti MobiControl videos

+ Add

SOTI MobiControl Review

More videos:

  • Review - Setting Up SOTI MobiControl for Android Enterprise Management

Category Popularity

0-100% (relative to JitBit Helpdesk and Soti MobiControl)

JitBit Helpdesk

Soti MobiControl

Customer Support
100 100%
Customer Support
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Help Desk
100 100%
Help Desk
0% 0
Office & Productivity
0 0%
Office & Productivity
100% 100

User comments

Share your experience with using JitBit Helpdesk and Soti MobiControl. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare JitBit Helpdesk and Soti MobiControl

JitBit Helpdesk Reviews

  1. Top-tier helpdesk for a moderate price

    Despite being a little lesser known help desk app than some other big names in the industry, Jitbit actually has a very competitive offer. If you are looking for a help desk app check them out.

    Pros: - A lot of features and integrations. Everything the other apps have - Clean UI. Small learning curve - Great automation features for bigger companies - They actually take suggestions from customers and implement them. Customer support is great too

    Cons: - UI is great but might look a bit outdated for some - Personally, we would benefit from a bit more granular permission control system - Reporting could be a little be more advanced

    🏁 Competitors: Zendesk, HelpScout
The Best Help Desk Software in 2020
JitBit Helpdesk is a simple, but powerful help desk software. It has no size limit - it works well with all company sizes. It offers both hosted and on-premise options so that you can have your help desk software the way that works best for your company.
Source: www.jitbit.com

Soti MobiControl Reviews

10 Best MDM Software: Mobile Device Management Solutions in 2023
SOTI MobiControl is a robust mobile device management solution that offers advanced features for a number of different platforms. From deployment to retirement, you can remotely secure, manage, and support all the devices connected to your enterprise infrastructure.
Source: www.softwaretestinghelp.com

What are some alternatives?

When comparing JitBit Helpdesk and Soti MobiControl, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Scalefusion - Scalefusion is a Powerful Android, iOS, macOS & Windows 10 Device Management Solution for corporate-owned & employee-owned (BYOD) mobile, tablets, desktop & rugged devices.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ManageEngine Mobile Device Manager Plus - ManageEngine Mobile Device Manager Plus is an enterprise mobile device management solution that is designed to enhance employee productivity without compromising on corporate security.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Hexnode MDM - Mobile Device Management solution from Hexnode helps you monitor, manage and secure mobile devices across your organization.

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