IsItDown RightNow VS Intelswift

Managing customer interactions across multiple channels is overwhelming, especially when response times lag and personalization falls short. Intelswift simplifies this complexity by combining AI automation with a seamless omnichannel experience, empowering businesses to transform customer service, sales, and marketing.

Intelswift is an AI-driven customer service automation platform that integrates channels and workflows into one solution, enabling faster responses, smarter automation, and superior customer experiences.

Features:

AI-Powered Omnichannel Communication.
Swift AI Copilot — a personal AI assistant in every team member’s workspace.
Workflow Automation.
Proactive sales and customer support AI agents.
Helpdesk: Live chat, ticketing, and omnichannel communication — all in one workspace.
AI Knowledge Base and Help Center.
AI Agents Marketplace with ready-made niche agents and the ability to build your own — no coding required.

Leverage AI-driven insights to optimize your customer engagement strategy. Track key metrics like first-contact resolution (FCR), CSAT, and SLA adherence in customizable dashboards.

Curious to try? Start with a free 21-day trial of the Business Plan, unlocking full access to all Intelswift features.

Questions and Answers

As answered by people managing IsItDown RightNow and Intelswift.

What's the story behind your product?

Intelswift's answer:

Intelswift was born out of necessity. When launching tech education programs across multiple countries, we struggled with slow response times, language barriers, and the high cost of scaling human support. Even with sales scripts and training, our team couldn’t keep up with the volume or deliver the technical accuracy our audience expected. So, we built our own AI-driven solution to automate customer support. What started as an internal tool quickly evolved into a product helping startups and service teams scale smarter — without hiring more people.

What makes your product unique?

Intelswift's answer:

Intelswift brings enterprise-grade features — like AI agents, smart routing, live chat, and analytics — at a fraction of the usual cost. We offer free custom integrations for high-volume clients and move faster than traditional enterprise vendors. While big corporations are slowed down by processes, we provide the flexibility and speed to tailor solutions in days, not months.

Social recommendations and mentions

Based on our record, IsItDown RightNow seems to be more popular. It has been mentiond 48 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

IsItDown RightNow mentions (48)

Was Fuel-for-Fire Hacked?
I've checked the address on isitdownrightnow.com and, allegedly, their site is up and working - so I'm very confused. Source: about 2 years ago
Is it just me or is AT&T Premier down?
If I use sites like urlvoid.com and isitdownrightnow.com, they show everything is fine. Source: over 2 years ago
site and primewire down for anyone?
Still down, don't think it's an issue with individual users either as isitdownrightnow.com is saying 'Server access forbidden'. Source: over 2 years ago
Looks like freedns.afraid.org is down
Still down for me, but isitdownrightnow.com says it's up and running. Source: over 2 years ago
TLauncher suddenly stopped working today.
It showed me an error message saying that I need to update video card drivers. I tried going to the tlauncher.org website but it failed to establish a secure connection and didn' load. I checked isitdownrightnow.com but it said that it was up for some reason. So, is tlauncher dead now? Source: over 2 years ago

Intelswift mentions (0)

We have not tracked any mentions of Intelswift yet. Tracking of Intelswift recommendations started around Mar 2024.

What are some alternatives?

When comparing IsItDown RightNow and Intelswift, you can also consider the following products

DownDetector - A simple service to tell you whether a website is down.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Outage.Report - See if your provider or web service is having an outage or it's just you. Post yours and see other's reports and complaints

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Is It Down Right Now? - Network & Admin

Freshworks - Delight your customers, from wherever you are

Compare IsItDown RightNow VS Intelswift and see what are their differences