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InvGate Service Desk VS Sunrise

Compare InvGate Service Desk VS Sunrise and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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InvGate Service Desk logo InvGate Service Desk

InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface.

Sunrise logo Sunrise

Sunrise is a service desk management software for organisations, supporting both internal & external customers.
  • InvGate Service Desk Landing page
    Landing page //
    2022-02-10

InvGate Service Desk is an IT service management platform that offers help desk request fulfillment, customer service and support and self-service knowledge management. InvGate lets users create trouble tickets, run advanced reports and view analytics and automate workflows. Its drag-and-drop and drill-down functionality allow data to be accessible to all members of the team. The solution offers features such as ticket management, knowledge base, problem management, change management, reporting and analytics. The built-in analytics tool uses OLAP approach to deliver data and information in real-time. The system can be purchased outright as an on-premise option, or cloud-based, with an annual recurring fee. It is customizable depending on the needs of the company. InvGate also offers web self-service capabilities, so staff can track the progress of trouble tickets, search the knowledge base, and promote self-resolution to IT service requests.

  • Sunrise Landing page
    Landing page //
    2023-09-13

InvGate Service Desk

Website
invgate.com
Pricing URL
Official InvGate Service Desk Pricing
$ Details
paid Free Trial
Platforms
Browser Web Cloud Windows Linux
Release Date
2009 January
Edit details

Sunrise

Website
sunrisesoftware.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

InvGate Service Desk features and specs

  • Ticket management: Yes
  • Gamification: Yes
  • Workflow Management: Yes
  • Workflow Automation: Yes
  • Incident Management: Yes
  • Problem Management: Yes
  • Change management: Yes
  • Knowledge Base: Yes
  • Asset Management: Integrated with InvGate Insight

Sunrise features and specs

No features have been listed yet.

InvGate Service Desk videos

+ Add

InvGate Service Desk: Product Overview

More videos:

  • Review - DEMO InvGate Service Desk
  • Review - InvGate Service Desk: Discover a new way of working
  • Review - InvGate Service Desk: Business Analytics

Sunrise videos

+ Add

Bath & Body Works NEW Pink Pineapple Sunrise Review

More videos:

  • Review - ✅ TOP 5 Best Wake Up Light Alarm Clock Sunrise | 2022 review
  • Review - Incredibox v3, “Sunrise” comprehensive review 😎🎵

Category Popularity

0-100% (relative to InvGate Service Desk and Sunrise)

InvGate Service Desk

Sunrise

Help Desk
100 100%
Help Desk
0% 0
iPhone
0 0%
iPhone
100% 100
Customer Support
100 100%
Customer Support
0% 0
Accounting
0 0%
Accounting
100% 100

User comments

Share your experience with using InvGate Service Desk and Sunrise. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare InvGate Service Desk and Sunrise

InvGate Service Desk Reviews

We have no reviews of InvGate Service Desk yet.
Be the first one to post

Sunrise Reviews

What are the best Doodle alternatives for event scheduling?
7SunriseView ProductNick Abouzeid37Partner @ Shrug Capital · Written 2yr ago:(🙏 helpful 0Comments (1)Share
Source: www.producthunt.com
These Are the Best Google Calendar Alternatives
Sunrise This calendar works on your PC and Android, making it a versatile option. The fact that it is completely free is a bonus perk. This calendar is simple to use and includes a drag-and-drop function that makes mobile organization a breeze. The icon categorizations make it a cinch to stay organized, and it integrates with social media flawlessly.
Source: www.psafe.com

Social recommendations and mentions

Based on our record, InvGate Service Desk seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

InvGate Service Desk mentions (2)

  • Ticketing services for non-IT departments?
    But you probably should take a look at Invgate Service Desk (https://invgate.com/service-desk/) ;) you'll thank me later. Source: over 1 year ago
  • Change management system for tracking etc?
    Hi there! In my company we use InvGate Service Desk. It's very friendly, very flexible and very easy to implement. We use it for change management. Source: almost 2 years ago

Sunrise mentions (0)

We have not tracked any mentions of Sunrise yet. Tracking of Sunrise recommendations started around Mar 2021.

What are some alternatives?

When comparing InvGate Service Desk and Sunrise, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

QuickBooks Online - QuickBooks Online is a Cloud Accounting for small business that can be used on iPad, mobile phone or computer to do invoicing, billing, run reports, or even pay employees online.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

SAP ERP - SAP ERP is enterprise resource planning software developed by the German company SAP SE.

osTicket - osTicket is a widely-used open source support ticket system.

QuickBooks Pro - Learn why QuickBooks Desktop Pro is the desktop accounting software 94% of users would recommend to a friend. Learn about features, pricing and what's new for 2020.

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