Software Alternatives & Reviews
Register
|
Login
Community
Categories
Get Featured
About
Register
Login
Submit a Product
Suggest changes to
InvGate Service Desk
Note:
If you work at
InvGate Service Desk
, you can
verify it
and make changes directly without waiting for an approval.
Name
URL
Affiliate and tracking codes are not allowed. Please change this only if the official URL has been changed.
Tagline
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface.
Characters:
93
/ 250
Description
InvGate Service Desk is an IT service management platform that offers help desk request fulfillment, customer service and support and self-service knowledge management. InvGate lets users create trouble tickets, run advanced reports and view analytics and automate workflows. Its drag-and-drop and drill-down functionality allow data to be accessible to all members of the team. The solution offers features such as ticket management, knowledge base, problem management, change management, reporting and analytics. The built-in analytics tool uses OLAP approach to deliver data and information in real-time. The system can be purchased outright as an on-premise option, or cloud-based, with an annual recurring fee. It is customizable depending on the needs of the company. InvGate also offers web self-service capabilities, so staff can track the progress of trouble tickets, search the knowledge base, and promote self-resolution to IT service requests.
A longer description that can be
markdown formatted.
Characters:
962
/ 2000
Release Date
When was InvGate Service Desk released? Please use the first day of the month if you don't remember the exact date.
Open Source
Yes
No
-
If you select '
Yes
' here, please provide the URL to the source code in the 'Extra URLs' section below.
Extra URLs
LinkedIn URL
Blog URL
Github URL
Status Page URL
- your official status page
App Store URL
Google Play URL
Open Source
Yes
No
-
Categories
A comma-separated list of relevant category names
Changes Note *
Back
First - thank you so much for taking the time to improve SaaSHub.
We trust that you will respect our guidelines.
All changes go through an approval process before being published.
Content must be substantive, professional, and avoid self promotion.
Moderators use their own discretion when approving changes.
By submitting this form your agree to the Terms of Service & Privacy Policy of SaaSHub
Loading...