InvGate Service Desk is an IT service management platform that offers help desk request fulfillment, customer service and support and self-service knowledge management. InvGate lets users create trouble tickets, run advanced reports and view analytics and automate workflows. Its drag-and-drop and drill-down functionality allow data to be accessible to all members of the team. The solution offers features such as ticket management, knowledge base, problem management, change management, reporting and analytics. The built-in analytics tool uses OLAP approach to deliver data and information in real-time. The system can be purchased outright as an on-premise option, or cloud-based, with an annual recurring fee. It is customizable depending on the needs of the company. InvGate also offers web self-service capabilities, so staff can track the progress of trouble tickets, search the knowledge base, and promote self-resolution to IT service requests.
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Based on our record, ERPNext seems to be a lot more popular than InvGate Service Desk. While we know about 37 links to ERPNext, we've tracked only 2 mentions of InvGate Service Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
But you probably should take a look at Invgate Service Desk (https://invgate.com/service-desk/) ;) you'll thank me later. Source: over 1 year ago
Hi there! In my company we use InvGate Service Desk. It's very friendly, very flexible and very easy to implement. We use it for change management. Source: almost 2 years ago
Yes, I haven't used this myself yet but I have been keeping my eye on this project for a while now, https://erpnext.com/. - Source: Hacker News / 16 days ago
An earlier commenter referenced ERPNext. It's GPLv3-licensed. https://erpnext.com/. - Source: Hacker News / about 2 months ago
Unlike Odoo, ERPNext open-source ERP software includes all modules in a free version, making it a fully free ERP solution. - Source: dev.to / about 1 year ago
If you want an ERP backend for things like logistics, inventory, etc. that's highly customizable but also has a consistent UI framework, ERPNext could be a good option. It's open source and relatively low-code. Source: about 1 year ago
I have to plug for ERPnext. It is a full suite of enterprise resource stuff so it handles CRM and more. What's even better is that it is not crippleware, like SuiteCRM and Sugar. Source: about 1 year ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Odoo - An all-integrated business app suite to unleash your growth potential.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Dolibarr - Dolibarr ERP CRM is an Open Source software package for small, medium or large companies, freelancers or foundations to manage business. It's a PHP project built by modules addition (invoice, proposal, contact, stock, order, hr, agenda. .
osTicket - osTicket is a widely-used open source support ticket system.
SAP ERP - SAP ERP is enterprise resource planning software developed by the German company SAP SE.