Software Alternatives, Accelerators & Startups

Intro.js VS Hotjar

Compare Intro.js VS Hotjar and see what are their differences

Intro.js logo Intro.js

Simple Javascript framework for adding screen tips

Hotjar logo Hotjar

The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!
  • Intro.js Landing page
    Landing page //
    2022-03-29
  • Hotjar Landing page
    Landing page //
    2023-07-23

Hotjar's product experience insights make it easy to understand what users are really doing on your site.

  • Visualize behavior on your site with Heatmaps

  • Eliminate guesswork with user Recordings

  • Understand the reasons behind behavior with Surveys and Incoming Feedback

Hotjar

Website
hotjar.com
$ Details
freemium €39.0 / Monthly (Starting at: 3,000 Recordings per month with unlimited Heatmaps)
Release Date
2014 June

Intro.js features and specs

  • User-Friendly Interface
    Intro.js provides an intuitive and easy-to-use interface for creating guided tours on websites, making it accessible for users with varying technical skills.
  • Customizable
    Intro.js is highly customizable, allowing developers to tailor the look and feel of the tour to match the existing design of their website.
  • Lightweight
    The library is lightweight, ensuring that adding it to a website does not significantly increase load times or affect performance.
  • Cross-Browser Support
    Intro.js supports all major browsers, ensuring a consistent experience for users regardless of their browser choice.
  • Rich API
    It offers a rich API, enabling developers to integrate the tool into their applications seamlessly and extend its functionality as needed.

Possible disadvantages of Intro.js

  • Limited Interactivity
    While Intro.js provides basic guided tours, it lacks advanced interactive features that might be needed for more complex walkthroughs.
  • Dependency on JavaScript
    As a JavaScript library, Intro.js requires users to have JavaScript enabled in their browsers, which might not be the case for all users.
  • Potential for User Overload
    Overusing or poorly implementing Intro.js guides can overwhelm users, leading to reduced engagement or missed information.
  • Limited Free Version
    The free version of Intro.js offers limited features compared to the paid plans, which may restrict use for developers not willing to pay for premium features.
  • Learning Curve
    While it is user-friendly, new users may encounter a learning curve when trying to implement advanced customizations or complex tours.

Hotjar features and specs

  • Heatmaps
    Visually represent where users click, move, and scroll on your site. With this context, you'll learn how users really behave.
  • Recordings
    Live playbacks of users on your site.
  • Surveys
    Bring the voice-of-customer to your decision making.
  • Incoming Feedback
    A real-time suggestion box on your site, that lets users express frustration or delight about individual parts of your site.

Intro.js videos

Intro.js: Onboard New Users with a Quick Wizard

More videos:

  • Review - Add a Step-by-Step guide to your Website with intro.js

Hotjar videos

What is Hotjar?

More videos:

  • Review - Invision prize Hotjar's straightforward, shareable insights
  • Tutorial - Why you should be using Hotjar Analytics
  • Tutorial - Google Analytics vs. Hotjar - Which one should you use?

Category Popularity

0-100% (relative to Intro.js and Hotjar)
User Engagement
100 100%
0% 0
Web Analytics
0 0%
100% 100
User Onboarding And Engagement
Heatmaps
0 0%
100% 100

User comments

Share your experience with using Intro.js and Hotjar. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intro.js and Hotjar

Intro.js Reviews

15 best user onboarding software you need to try in 2023
The free version offers tooltips and screen portion highlights, which might suffice if your app is relatively straightforward. However, Intro.js is designed to be cut and pasted into your app’s code to create onboarding functions it wouldn’t otherwise have. Therefore, you’ll still need to have built a basic onboarding workflow ready.
8 Best Usetiful Alternatives and Competitors That Are More Professional
The onboarding elements are very limited, so any user onboarding designed with Intro.js will not be likely to satisfy every need of a user.
Source: userguiding.com

Hotjar Reviews

  1. Kris Leviss
    · Founder at KrisLess ·
    Love it

    I've been using Hotjar for a few months, and it's been a perfect tool for understanding how users interact with my website. The heatmaps and session recordings are especially helpful for identifying problem areas, and the feedback polls give me direct insights from visitors. The platform is easy to navigate, but I’ve noticed the session recordings can be a bit glitchy at times, and the free version is quite limited. Despite these small issues, Hotjar has definitely helped me improve user experience and optimize my site’s performance.

    👍 Pros:    Intuitive user interface|Good session recordings|Useful feedback tools
    👎 Cons:    Free plan is limited|Occasional recording glitches|Data processing can be slow
  2. Prema Toppo
    · SEO Specialist at TechUp Labs ·
    Must have tool

    Hotjar has been our go-to for optimizing UI, reducing bounce rates, and refining CTAs. Its powerful insights have been instrumental in enhancing user experience. A staple tool for data-driven decisions!

  3. Feeling disappointed

    I don't like the service. It is very slow and very expensive. Not recommended it to others.

    🏁 Competitors: WatchThemLive

10 Best Mixpanel Alternatives for Product Analytics in 2024
Hotjar is an all-in-one feedback and analytics software suite to optimize your website and make data-driven decisions. Hotjar Observe is the suite’s most popular Mixpanel alternative—pair it with Hotjar Ask, Hotjar Engage, and Hotjar Funnels for all the tools you need to succeed. 😎
Source: clickup.com
7 best Mixpanel alternatives to understand your users
💡 Pro tip: you don't need to choose between Hotjar and Mixpanel. With the Hotjar-Mixpanel integration, you not only identify what's happening on your website (e.g. users frequently add certain items to their cart), but you'll also understand why it's happening (e.g. Hotjar's heatmaps and recordings show users are attracted to a particular promotional banner).
Source: www.hotjar.com
The best Hotjar alternatives & competitors, compared
Sprig is a decent replacement for Hotjar, especially if you find Hotjar's survey tools lacking. It's support for mobile apps is another key differentiator.
Source: posthog.com
11 Hotjar alternatives and competitors in 2024
Hotjar features primarily focus on how users interact with your website rather than gaining in-depth insights that can explain why they interact that way. As a strictly-quantitative data tool, Hotjar only gives you half the answers. While you can run user surveys with Hotjar, the tool lacks many other research methods—such as card sorting, tree testing, user interviews, and...
Source: maze.co
12 Hotjar alternatives for website and mobile app analytics
Since Plerdy has a much broader scope, its pricing plans differ, depending on what you want to use. The plans for their behavior analytics tools aren’t as cost-effective as Hotjar’s. For example, the $39/month Hotjar plan captures 3,000 recordings, whereas Plerdy’s $47/month plan captures only 2,000, with a much shorter storage period.

Social recommendations and mentions

Intro.js might be a bit more popular than Hotjar. We know about 15 links to it since March 2021 and only 13 links to Hotjar. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intro.js mentions (15)

  • 7 best product tour JavaScript libraries for frontend apps
    Intro.js is an open source JavaScript library that provides an easy way to create simple and effective product tours. It has an approximate file size of 12.5 KB, so it’s a lightweight library that makes building simple walkthroughs easy: One of the key features of Intro.js is its customizability. It allows you to tailor your tours to align with your application's branding by offering various themes and... - Source: dev.to / 9 months ago
  • Guided Tours Solution for Your Web Application
    Intro.js like the others offers a rich set of features such as customizable steps and tooltips, keyboard navigation, theming, progress indicators and more. Like others, this library also has extensive documentation. Intro.js has open source licence under AGPL v3 and a commercial licence with different price plans. - Source: dev.to / about 1 year ago
  • Need Help With Website Guide
    Intro.js might be what you’re looking for. Source: almost 2 years ago
  • Button pop up with Java and CSS
    Everything in the browser works with just CSS, JavaScript and HTML. There are JavaScript libraries for things like you are describing, if you are able to customize your site with JS - you should be able to use some of them. For example this one: https://introjs.com/. Source: over 2 years ago
  • How come 1 cookie expires and the other one is not?
    For context, I'm using introjs to make a small tour in my website in 2 different pages. I'm making a cookie wheather a user has visited the page so I can only show the tour only once. My issue is that one cookie sets up with an expiration of 400 days as its supposed to be and the other one stays Session only but both are made from the exact same function with the exacth same parameters. Source: over 2 years ago
View more

Hotjar mentions (13)

  • The Best 100 Free UI/UX Resources for Every Designer & Developer
    Hotjar Hotjar.com Heatmaps, session recordings, and feedback polls (free basic plan). - Source: dev.to / 2 months ago
  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Hotjar — Website Analytics and Reports . Free Plan allows 2000 pageviews/day. One hundred snapshots/day (max capacity: 300). Three snapshot heatmaps can be stored for 365 days. Unlimited Team Members. - Source: dev.to / over 1 year ago
  • What do I do after ProductHunt?
    So you can use heatmapping software such as Crazy Egg and Hotjar to see how your end users use your website. Source: over 1 year ago
  • Lots of Traffic but no sales
    If you have installed a heat map like hotjar.com then I will tell you that I used that for a month and found 5 or so dead ends where users were not getting to the cart or clicking on things that where not informative enough to lead to the next action. Source: about 2 years ago
  • Anyone willing to provide feedback on my newly created website?
    Install hotjar.com - it's free. It's a heatmap that tracks how people navigate around your site. Why this matters? You can see where people drop off on your site (specifically, what content they see/don't see). Then, you can make informed decisions on what content is landing and what needs to change. Source: over 2 years ago
View more

What are some alternatives?

When comparing Intro.js and Hotjar, you can also consider the following products

ShepherdJS - Guide your users through a tour of your app.

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

UserGuiding - Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting user engagement.

Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

FullStory - Meet FullStory, the app that captures all your customer experience data in one powerful platform.