Software Alternatives, Accelerators & Startups

Intercom VS Splitbee

Compare Intercom VS Splitbee and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Splitbee logo Splitbee

Track and optimize your online business with Splitbee. Your friendly all-in-one analytics & conversion platform.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Splitbee Landing page
    Landing page //
    2023-04-11

Intercom

$ Details
-
Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Splitbee

$ Details
freemium $11.0 / Annually (Pro, 25k page views/month; 250 user profiles)
Platforms
Browser Web Google Chrome Firefox Safari
Release Date
-

Intercom features and specs

No features have been listed yet.

Splitbee features and specs

  • Funnel Builder: Available
  • Automations: Available
  • Conversion Optimization Tool: Available

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Splitbee videos

No Splitbee videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Intercom and Splitbee)
Customer Support
100 100%
0% 0
Analytics
0 0%
100% 100
CRM
100 100%
0% 0
Web Analytics
0 0%
100% 100

User comments

Share your experience with using Intercom and Splitbee. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Splitbee

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Splitbee Reviews

  1. Using it since day one

    Such a great product, extremely fast to navigate through the dashboard and I use the automations for multiple projects to send emails to customers.

    👍 Pros:    Nice dashboard|Super fast|Automations

Social recommendations and mentions

Based on our record, Splitbee should be more popular than Intercom. It has been mentiond 14 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Splitbee mentions (14)

  • What do you struggle the most with as a Saas owner?
    I'm not a big fan of Google Analytics either. I used https://splitbee.io/ for my last Saas which did showed you sources from where users came from. Looks like Vercel acquired it. Source: about 1 year ago
  • How can i get animation like this ?
    Https://splitbee.io/ How can I achieve animation like this ? I am talking about the path animation with infinite. Source: about 1 year ago
  • free-for.dev
    Splitbee — Track and optimize your online business with Splitbee. Free plan includes up to 2,500 events / month, 6 months retention, 1 x Active A/B Test and 1 x Active Automation. - Source: dev.to / over 1 year ago
  • Plausible analytics on Amazon free servert
    I am assuming you are referring to using Amazon S3 to serve a static website. You cannot run plausible in this mode because it needs to be able to write to a database. You cannot do with the S3 Static website. If you are just starting up and not expecting too much traffic you can try splitbee - https://splitbee.io/. They have a hosted solution with a free starter tier. Source: over 1 year ago
  • Struggling with connecting google analytics
    On the other hand splitbee.io 🐝 is a great Analytics tool and it replaces Tag Manager plus it operates using attributes. Source: over 1 year ago
View more

What are some alternatives?

When comparing Intercom and Splitbee, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Plausible.io - Plausible Analytics is a simple, open-source, lightweight (< 1 KB) and privacy-friendly web analytics alternative to Google Analytics. Made and hosted in the EU, powered by European-owned cloud infrastructure 🇪🇺

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Simple Analytics - The privacy-first Google Analytics alternative located in Europe.

Drift - A messaging app that helps you grow your business.

Fathom Analytics - Simple, trustworthy website analytics (finally)