Intercom
Zendesk
Freshdesk
Drift
LiveChat
LiveAgent
tawk.to
Crisp Chat
Otter.ai
Fireflies.ai
Sonix.ai
tl;dv
HappyScribe
Descript
Trint
Notta.ai
Otter.ai uses an AI Meeting Assistant to transcribe meetings in real time, record audio, capture slides, extract action items, and generate an AI meeting summary.
IntercomIntercom is recommended for businesses of all sizes that wish to enhance their customer service and communication strategies. It is particularly beneficial for companies that want to offer personalized customer interactions through messaging, automate customer support processes, and gain insights from customer interactions. It's suitable for SaaS businesses, e-commerce platforms, and tech startups that prioritize customer experience.
Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.
Software is great & good to see sales being considered more with CRM integrations. Only pain point is inability to download summaries as PDFs
Based on our record, Intercom should be more popular than Otter.ai. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Intercom: Famous for its conversational marketing focus, Intercom’s live chat widget offers features like proactive messaging and lead qualification. It also supports deep personalization for enhanced customer engagement. - Source: dev.to / 6 months ago
Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 2 years ago
I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 3 years ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 3 years ago
Otter.ai: Auto-record, transcribe, and tag meetings. - Source: dev.to / 25 days ago
We use LLMs to do proofreading and editing of transcripts after they are edited by people. They are good at applying our customer's specific requirements (e.g. capitalization, formatting, etc.) without us having our folks worry about any of that. We use https://transcriberai.com or https://otter.ai/ (there are a bunch) to create the first transcript for our transcriptionists. - Source: Hacker News / 5 months ago
Some good transcription solutions: https://zapier.com/blog/best-text-dictation-software/#windowsspeech https://otter.ai/ (Haven't actually tried Otter, but it gets a LOT of good reviews.). - Source: Hacker News / 12 months ago
Of course, there are many existing solutions like Otter.ai or Fathom in the market. But in case you want to build a tool yourself and customize the output of it, then you are on the same page as me. To develop this application, we will use Unbody to convert input video transcriptions into intelligence/generative content and Appsmith to make it easy to design and build the UI of our app without extensive front-end... - Source: dev.to / over 1 year ago
This is weird but I wonder if you could use something like https://otter.ai/. Record your notes as you are going. That should give you at least text of all of your welds. You’d still have to punch it later. Seems like there’s got to be a better way to do this. Stopping every time to break your flow sounds like a huge pain in the ass. Curious what you come up with. Source: over 1 year ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Fireflies.ai - Record, transcribe and search your calls
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Sonix.ai - Automatically convert audio & video to text in minutes
Drift - A messaging app that helps you grow your business.
tl;dv - 📆 Add tl;dv to any meeting from any provider 🎥 Capture meeting moments on the fly --> Save everyone's time --> Keep colleagues up to date
