Software Alternatives, Accelerators & Startups

Intercom VS JSONLint

Compare Intercom VS JSONLint and see what are their differences

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Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

JSONLint logo JSONLint

JSON Lint is a web based validator and reformatter for JSON, a lightweight data-interchange format.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • JSONLint Landing page
    Landing page //
    2023-06-18

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom features and specs

  • User-friendly Interface
    Intercom offers an intuitive and easy-to-use interface, making it accessible to users with varying levels of technical expertise.
  • Comprehensive Customer Communication Tools
    It provides a suite of tools for live chat, email marketing, in-app messaging, and customer support, all of which can be accessed in one place.
  • Customization and Integration
    Intercom allows for extensive customization and integrates with various third-party applications, enabling businesses to tailor the platform to meet their specific needs.
  • Automation Capabilities
    The platform supports automated workflows, which can save time and ensure consistent customer interactions.
  • Customer Data Management
    Intercom collects and analyzes customer data, providing valuable insights into customer behavior and preferences that can inform business strategies.

Possible disadvantages of Intercom

  • Cost
    Intercom can be expensive, particularly for small businesses or startups. The pricing model is based on the number of users and features, which can add up quickly.
  • Complexity for Advanced Features
    While basic features are user-friendly, some of the more advanced functionalities can be complex and may require a steeper learning curve.
  • Limited Reporting
    The reporting and analytics features, while useful, are sometimes considered less comprehensive compared to specialized analytics platforms.
  • Customer Support
    Some users have reported that Intercom's own customer support can be slow to respond, which can be frustrating when dealing with urgent issues.
  • Notification Overload
    The platform can generate a high volume of notifications, which can be overwhelming and may require careful management to avoid interrupting workflow.

JSONLint features and specs

  • User-Friendly Interface
    JSONLint offers a simple and intuitive web interface that makes it easy to validate JSON data without the need for advanced technical skills.
  • Error Highlighting
    The tool highlights exactly where the errors are in the JSON data, making it easier to identify and correct mistakes quickly.
  • Free to Use
    JSONLint is freely accessible to anyone with an internet connection, making it a cost-effective solution for validating JSON data.
  • JSON Formatter
    In addition to validating JSON, JSONLint also offers functionality to format and beautify JSON data, improving readability.
  • Quick Processing
    The tool processes JSON data quickly, providing almost instant feedback which is useful during development and debugging.

Possible disadvantages of JSONLint

  • Internet Connection Required
    JSONLint is a web-based tool, so it requires an active internet connection to function, which can be a limitation in offline environments.
  • Basic Features
    While JSONLint is excellent for simple validation and formatting, it lacks more advanced features like schema validation or integration with development environments.
  • No API
    JSONLint does not offer an API for programmatic access, limiting its use in automated workflows and larger development pipelines.
  • Ads on the Website
    The website includes advertisements, which can be distracting for users and might affect the user experience.
  • Limited Customization
    The tool does not offer much in terms of customization options for how errors are displayed or how JSON is formatted, which might not meet all user needs.

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

JSONLint videos

No JSONLint videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Intercom and JSONLint)
Customer Support
100 100%
0% 0
Development
0 0%
100% 100
CRM
100 100%
0% 0
Image Optimisation
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and JSONLint

Intercom Reviews

  1. Eleanor Bennett
    · Digital Marketing Specialist at Logit.io ·
    An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


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Source: www.tidio.com
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Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
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Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com

JSONLint Reviews

We have no reviews of JSONLint yet.
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Social recommendations and mentions

Based on our record, JSONLint seems to be a lot more popular than Intercom. While we know about 135 links to JSONLint, we've tracked only 7 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (7)

  • Enhancing Customer Support with a Live Chat Widget on Your Website
    Intercom: Famous for its conversational marketing focus, Intercom’s live chat widget offers features like proactive messaging and lead qualification. It also supports deep personalization for enhanced customer engagement. - Source: dev.to / 6 months ago
  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 2 years ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 3 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 3 years ago
View more

JSONLint mentions (135)

  • How to Store Multi-Line Strings in JSON
    Or paste your JSON into JSONLint. Both tools immediately identify stray control characters. - Source: dev.to / 27 days ago
  • Chapter 1: setup, CSS, version control and SASS
    Our old pal VS Code will probably throw up some wiggly red lines if we do it wrong, so look out for them. If you're struggling to see why it doesn't work, try an online JSON Validator and see if it pushes you in the right direction. - Source: dev.to / 3 months ago
  • JSON Unescape: Understanding and Using It Effectively
    Online Tools: Platforms like JSONLint and FreeFormatter allow users to paste JSON data and unescape it with a click. - Source: dev.to / 4 months ago
  • Mastering JSON: How to Parse JSON Like a Pro
    Most APIs love JSON; it's their go-to language. Getting the hang of its structure can help keep your boat afloat in this sea of code. JSON mistakes can have you drifting off course, so it's good practice to validate your JSON using tools like this handy validator. It's like having a spell-check for your syntax, ensuring your JSON is shipshape before you set sail with tests. - Source: dev.to / 5 months ago
  • A little help with some server side work please
    You could, but just as easy to put it here - https://jsonlint.com/. Source: over 1 year ago
View more

What are some alternatives?

When comparing Intercom and JSONLint, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

JSONFormatter.org - Online JSON Formatter and JSON Validator will format JSON data, and helps to validate, convert JSON to XML, JSON to CSV. Save and Share JSON

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

JSON Editor Online - View, edit and format JSON online

Drift - A messaging app that helps you grow your business.

JSON Formatter & Validator - The JSON Formatter was created to help with debugging.