Intercom
Zendesk
Freshdesk
Drift
LiveChat
LiveAgent
tawk.to
Crisp Chat
IsDown.app
UptimeRobot
Ping Bot
StatusGator
Better Uptime
Uptime Kuma
Pingdom
Uptime.com
IsDown is a powerful vendor monitoring platform that centralizes the status of thousands of cloud services into one easy-to-use dashboard. It helps teams stay ahead of service outages by aggregating official status updates from over 3,200 SaaS and cloud providers.
Key Features: • Unified Monitoring: Keep track of all your critical vendors in a single place. • Real-Time Alerts: Receive instant notifications via Slack, Email, or other integrations when a service experiences issues. • Customizable Notifications: Filter alerts by service components and severity to focus on what matters most. • Historical Data: Access historical uptime and incident reports to assess vendor reliability over time. • Seamless Integrations: Connect with tools like Slack, Microsoft Teams, PagerDuty, and Datadog to streamline your workflow.
Ideal for teams relying on multiple external services, IsDown ensures you’re always informed about vendor performance, allowing you to respond proactively to disruptions.
Intercom IsDown.appIntercom is recommended for businesses of all sizes that wish to enhance their customer service and communication strategies. It is particularly beneficial for companies that want to offer personalized customer interactions through messaging, automate customer support processes, and gain insights from customer interactions. It's suitable for SaaS businesses, e-commerce platforms, and tech startups that prioritize customer experience.
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Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.
Based on our record, Intercom should be more popular than IsDown.app. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Intercom: Famous for its conversational marketing focus, Intercom’s live chat widget offers features like proactive messaging and lead qualification. It also supports deep personalization for enhanced customer engagement. - Source: dev.to / 7 months ago
Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 2 years ago
I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 3 years ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 3 years ago
The Better Stack integration is included with every paid IsDown plan. Sign up for a free 14-day trial — or open Alerts & Integrations in your current IsDown account and add Better Stack now. Your team will see live incidents from AWS, Stripe, GitHub, and hundreds more, all inside the queue they already trust. - Source: dev.to / about 1 month ago
Now you can monitor third-party outages right in your Better Stack account with https://isdown.app . What will you get? Single incident feed – Internal alerts and third-party outages appear in the same view. - Source: Hacker News / about 1 month ago
I would say almost from day 1. Even at a lower price, it's an important step to validate an idea. When people need to put their credit card in and give you money, it's another level of commitment that I don't think you will have with a free plan. It is a level of commitment from the user but also from you. If you're getting paid, it's expected that, for example, if a service is down/not working, you need to fix... - Source: Hacker News / almost 3 years ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
UptimeRobot - Free Website Uptime Monitoring
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Ping Bot - Reliable monitoring for your servers, vendors, and infrastructure.
Drift - A messaging app that helps you grow your business.
StatusGator - Early outage alerts for every app you rely on
