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Intercom VS ipgeolocation.io

Compare Intercom VS ipgeolocation.io and see what are their differences

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Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting user engagement. featured
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Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ipgeolocation.io logo ipgeolocation.io

Free IP Geolocation API and Accurate GeoIP Lookup Location Database
  • Intercom Landing page
    Landing page //
    2023-07-05
  • ipgeolocation.io Landing page
    Landing page //
    2022-04-29

ipgeolocation.io's IP API Stack provides country, city, state, province, time zone, current time, local currency, latitude and longitude, company detail, ISP, language, zip code, country calling code, threat intelligence and much more from any IPv4 and IPv6 address in JSON format with https support even in free GeoIP plan.

IP Geolocation API has introduced a new feature of Threat Intelligence that provides IP-Security information on all the paid subscriptions but doesn't respond it by default. IP Geolocation API Threat Intelligence provides information about istor, isproxy, proxytype, isanonymous, isknownattacker, iscloudprovider in its response.

Intercom

Website
intercom.com
Pricing URL
Official Intercom Pricing
$ Details
-
Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
California
City
San Francisco
Founder(s)
Ciaran Lee
Employees
500 - 999
Edit details

ipgeolocation.io

Website
ipgeolocation.io
Pricing URL
Official ipgeolocation.io Pricing
$ Details
paid Free Trial $15.0 / Monthly (150K Requests per month)
Platforms
JavaScript Java C-Sharp dotNet TypeScript PHP JQuery
Release Date
2018 June
Edit details

Intercom features and specs

  • User-friendly Interface
    Intercom offers an intuitive and easy-to-use interface, making it accessible to users with varying levels of technical expertise.
  • Comprehensive Customer Communication Tools
    It provides a suite of tools for live chat, email marketing, in-app messaging, and customer support, all of which can be accessed in one place.
  • Customization and Integration
    Intercom allows for extensive customization and integrates with various third-party applications, enabling businesses to tailor the platform to meet their specific needs.
  • Automation Capabilities
    The platform supports automated workflows, which can save time and ensure consistent customer interactions.
  • Customer Data Management
    Intercom collects and analyzes customer data, providing valuable insights into customer behavior and preferences that can inform business strategies.

Possible disadvantages of Intercom

  • Cost
    Intercom can be expensive, particularly for small businesses or startups. The pricing model is based on the number of users and features, which can add up quickly.
  • Complexity for Advanced Features
    While basic features are user-friendly, some of the more advanced functionalities can be complex and may require a steeper learning curve.
  • Limited Reporting
    The reporting and analytics features, while useful, are sometimes considered less comprehensive compared to specialized analytics platforms.
  • Customer Support
    Some users have reported that Intercom's own customer support can be slow to respond, which can be frustrating when dealing with urgent issues.
  • Notification Overload
    The platform can generate a high volume of notifications, which can be overwhelming and may require careful management to avoid interrupting workflow.

ipgeolocation.io features and specs

  • Accuracy
    ipgeolocation.io provides precise and detailed geographic data, which is essential for tailoring user experiences based on location.
  • API Functionality
    The platform offers a robust and feature-rich API, allowing developers to seamlessly integrate geolocation capabilities into their applications.
  • Security Features
    ipgeolocation.io includes security features such as IP threat data, offering insights into potentially malicious IP addresses and enhancing application security.
  • Comprehensive Data
    Beyond basic geolocation information, the service provides extensive data, including local time, currency, and timezone, which can be useful for various applications.
  • Free Tier
    ipgeolocation.io offers a free tier, allowing smaller projects and developers to access essential geolocation features without cost.
  • Ease of Use
    The service is designed to be user-friendly, with clear documentation and examples that help developers get started quickly and efficiently.

Possible disadvantages of ipgeolocation.io

  • Pricing
    For higher levels of usage or advanced features, the service can become expensive, which might be a limitation for startups or small businesses.
  • Data Limitations
    Although extensive, there may still be limitations in the data provided, particularly in less populated or remote regions where geolocation data might be less accurate.
  • Latency
    Depending on the user's geographic location and the server's response times, there might be occasional latency issues that could impact real-time applications.
  • Privacy Concerns
    Using IP-based geolocation can raise privacy issues, as it involves tracking user data. This could be a concern for users and developers focused on privacy.
  • Dependency on Third-Party Services
    Relying on a third-party service for critical application functionality can introduce risks, such as service downtime or changes in the API that might require adaptation.
  • Data Accuracy in Restricted Networks
    In cases where users are behind VPNs, proxies, or other anonymizing technologies, the accuracy of the geolocation data can be significantly reduced.

Intercom videos

+ Add

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

ipgeolocation.io videos

No ipgeolocation.io videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to Intercom and ipgeolocation.io)

Intercom

ipgeolocation.io

Customer Support
100 100%
Customer Support
0% 0
IP Data
0 0%
IP Data
100% 100
CRM
100 100%
CRM
0% 0
Geolocation
0 0%
Geolocation
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and ipgeolocation.io

Intercom Reviews

  1. Eleanor Bennett
    · Digital Marketing Specialist at Logit.io ·
    An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.

9 Best Tidio Alternatives Compared
Intercom is a customer engagement platform that serves mostly large and enterprise businesses. The software is known for its versatility, offering live chat, messaging, and in-app support, combined with advanced automation, AI bots, and customer data tracking.
Source: www.tidio.com
10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com

ipgeolocation.io Reviews

We have no reviews of ipgeolocation.io yet.
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Social recommendations and mentions

Based on our record, ipgeolocation.io should be more popular than Intercom. It has been mentiond 15 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (7)

  • Enhancing Customer Support with a Live Chat Widget on Your Website
    Intercom: Famous for its conversational marketing focus, Intercom’s live chat widget offers features like proactive messaging and lead qualification. It also supports deep personalization for enhanced customer engagement. - Source: dev.to / 6 months ago
  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 2 years ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 3 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 3 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 3 years ago
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ipgeolocation.io mentions (15)

  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    IP Geolocation — IP Geolocation API - Forever free plan for developers with 30k requests per month (1k/day) limit. - Source: dev.to / about 1 year ago
  • Any IP info sites with allowed web scraping anyone knows of?
    I wouldn't be trying to do this by scraping. Instead, just use an API: https://ipgeolocation.io/. Source: about 2 years ago
  • geolocation based routing
    Https://ipgeolocation.io/ I run my own DNS server, so query processing would not be the problem. Source: about 2 years ago
  • free-for.dev
    IP Geolocation — IP Geolocation API - Forever free plan for developers with 30k requests per month (1k/day) limit. - Source: dev.to / over 2 years ago
  • I want to create my first real project, unsure how to approach it
    Getting a user's location from their IP should be possible with something like this https://ipgeolocation.io/ (free for up to 1000 requests per day which my puny website will never get). Latitude + longitude data from this service could be used to place the location dot accurately on the globe, although I'd have to look more into the math aspect of that before. This will probably be one of the harder parts to... Source: over 2 years ago
View more

What are some alternatives?

When comparing Intercom and ipgeolocation.io, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ipinfo.io - Simple IP address information.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ipapi - Web analytics with IP address lookup and location API

Drift - A messaging app that helps you grow your business.

ipdata.co - Get the Geolocation, Organisation, Currency, Timezone, Calling Code, Flag, Proxy, Tor and Threat intelligence data from any IPv4 or IPv6 address.

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