Software Alternatives, Accelerators & Startups

Intercom VS Hoverify

Compare Intercom VS Hoverify and see what are their differences

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Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Hoverify logo Hoverify

All-in-one browser extension to improve your web dev experience.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Hoverify Landing page
    Landing page //
    2023-08-23

Tools to make your web dev life a bit easy.

⭐ Inspector 1) Inspect CSS and HTML just by hovering over the element. 2) Live edit CSS and HTML. 3) Export code to Codepen. 4) Inspect media queries and animations. 5) Edit the content of any HTML element. 6) Traverse DOM elements with arrow keys. 7) Know fonts per tag. 8) Finds font on Google Fonts. 9) Extract all the colors used on the page. 10) Toggle visibility of any element or remove an element from the page and persist changes.
11) Easily search elements by tag, class, or id.

⭐ Color Eyedropper 1) Pick colors from anywhere on the page, even images and IFrames. 2) Get hex and RGB values. 3) Save colors.

⭐ Assets 1) Extract images, SVGs, and videos from the page. 2) Download all the assets at once in ZIP.

⭐ Responsive 1) Any click, scroll, or navigation you perform in one device will be replicated to all devices in real-time. 2) Add new custom device profiles as you like and arrange devices to fit your style. 3) Hot-Reloading Support.

⭐ Debug 1) Clear cache, cookies, and local storage of specific origin or whole browser. 2) Get meta tags from the page and copy them with one click. 3) Check the whole page for spelling mistakes (Only supports English).

⭐ Screenshots 1) Take a screenshot of the whole page or just a visible area. 2) Screenshot the visible area of every tab with just one click. 3) Save the screenshot in PDF, JPG, or PNG.

Intercom

$ Details
-
Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Hoverify

$ Details
paid $30.0 / One-off
Platforms
Browser Google Chrome Brave
Release Date
2020 March

Intercom features and specs

  • User-friendly Interface
    Intercom offers an intuitive and easy-to-use interface, making it accessible to users with varying levels of technical expertise.
  • Comprehensive Customer Communication Tools
    It provides a suite of tools for live chat, email marketing, in-app messaging, and customer support, all of which can be accessed in one place.
  • Customization and Integration
    Intercom allows for extensive customization and integrates with various third-party applications, enabling businesses to tailor the platform to meet their specific needs.
  • Automation Capabilities
    The platform supports automated workflows, which can save time and ensure consistent customer interactions.
  • Customer Data Management
    Intercom collects and analyzes customer data, providing valuable insights into customer behavior and preferences that can inform business strategies.

Possible disadvantages of Intercom

  • Cost
    Intercom can be expensive, particularly for small businesses or startups. The pricing model is based on the number of users and features, which can add up quickly.
  • Complexity for Advanced Features
    While basic features are user-friendly, some of the more advanced functionalities can be complex and may require a steeper learning curve.
  • Limited Reporting
    The reporting and analytics features, while useful, are sometimes considered less comprehensive compared to specialized analytics platforms.
  • Customer Support
    Some users have reported that Intercom's own customer support can be slow to respond, which can be frustrating when dealing with urgent issues.
  • Notification Overload
    The platform can generate a high volume of notifications, which can be overwhelming and may require careful management to avoid interrupting workflow.

Hoverify features and specs

  • Ease of Use
    Hoverify offers a user-friendly interface, making it easy for both developers and non-developers to inspect and debug web pages quickly.
  • All-in-One Tool
    It combines multiple functions such as inspecting elements, debugging, taking screenshots, and more, reducing the need to switch between different tools.
  • Efficiency
    Speeds up the workflow by providing quick access to various web development tools in a single extension.
  • Browser Integration
    Seamless integration with popular web browsers allows for instant access and convenience without leaving the browser window.
  • Updates and Support
    Regular updates and responsive customer support ensure that users have the latest features and help when needed.

Possible disadvantages of Hoverify

  • Price
    Hoverify is a paid tool, which may not be ideal for freelancers or developers working on a tight budget.
  • Browser Limitation
    Currently, Hoverify may only be available for certain browsers, limiting its usability for developers who use multiple browsers.
  • Learning Curve
    Though it is user-friendly, new users may still face a learning curve in mastering all its features and functionalities.
  • Performance
    Being an extension, it may impact the performance of the browser, especially when multiple tabs or other heavy extensions are in use.
  • Limited Offline Use
    Certain features may require an active internet connection, limiting its functionality in offline scenarios.

Analysis of Intercom

Overall verdict

  • Yes, Intercom is generally viewed as a good solution for businesses seeking to improve customer communication and support. Its robust features and flexibility make it a strong contender in the customer engagement space.

Why this product is good

  • Intercom is considered a good platform because it offers a comprehensive suite of tools for customer engagement. It integrates messaging, live chat, and help desk functionalities, providing a seamless experience for both users and customers. The platform is known for its user-friendly interface, customization options, and advanced integration capabilities with various third-party applications.

Recommended for

    Intercom is recommended for businesses of all sizes that wish to enhance their customer service and communication strategies. It is particularly beneficial for companies that want to offer personalized customer interactions through messaging, automate customer support processes, and gain insights from customer interactions. It's suitable for SaaS businesses, e-commerce platforms, and tech startups that prioritize customer experience.

Analysis of Hoverify

Overall verdict

  • Hoverify is generally well-received by users for its comprehensive feature set and ease of use. It adds value by consolidating tools that are typically scattered across different extensions or platforms, making it a good choice for those who frequently conduct web development tasks.

Why this product is good

  • Hoverify is a browser extension designed to improve web development workflows with features like inspecting CSS and HTML, capturing screenshots, measuring elements, and more. It provides a simplified interface and integrates multiple tools into one, making it a favorite among developers seeking efficiency.

Recommended for

  • Web developers seeking an all-in-one tool for inspecting and debugging web pages.
  • Designers who require a quick way to capture and measure elements on a webpage.
  • Teams that benefit from streamlined workflows and need tools that enhance productivity.

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Hoverify videos

Hoverify Extension Review - Inspect, Image Download, Color Picker, and More

Category Popularity

0-100% (relative to Intercom and Hoverify)
Customer Support
100 100%
0% 0
Developer Tools
0 0%
100% 100
CRM
100 100%
0% 0
Design Tools
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Hoverify

Intercom Reviews

  1. Eleanor Bennett
    · Digital Marketing Specialist at Logit.io ·
    An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best Tidio Alternatives Compared
Intercom is a customer engagement platform that serves mostly large and enterprise businesses. The software is known for its versatility, offering live chat, messaging, and in-app support, combined with advanced automation, AI bots, and customer data tracking.
Source: www.tidio.com
10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com

Hoverify Reviews

We have no reviews of Hoverify yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (7)

  • Enhancing Customer Support with a Live Chat Widget on Your Website
    Intercom: Famous for its conversational marketing focus, Intercom’s live chat widget offers features like proactive messaging and lead qualification. It also supports deep personalization for enhanced customer engagement. - Source: dev.to / 7 months ago
  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 2 years ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 3 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 3 years ago
View more

Hoverify mentions (0)

We have not tracked any mentions of Hoverify yet. Tracking of Hoverify recommendations started around Mar 2021.

What are some alternatives?

When comparing Intercom and Hoverify, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

CSS Scan - Instantly check or copy computed CSS from any element for only ~95$

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

CSS Scan Pro - The easiest way to get and edit the CSS of any website, live

Drift - A messaging app that helps you grow your business.

DivMagic - Copy design from any website Copy any element from any site and paste them directly into your codebase With one click, users can get compact and re-usable code in CSS or Tailwind CSS in HTML or JSX. Clone or copy a website easily with one click.