Software Alternatives, Accelerators & Startups

Intercom VS Cal.com

Compare Intercom VS Cal.com and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Cal.com logo Cal.com

Cal.com (formerly Calendso) is the open source Calendly alternative.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Cal.com Landing page
    Landing page //
    2023-10-08

Intercom

$ Details
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Cal.com videos

What can you do with Cal? | Cal.com Version 1.1 Launch | 10 new languages

More videos:

  • Review - Cal.com Version 1.0 Launch Event

Category Popularity

0-100% (relative to Intercom and Cal.com)
Customer Support
100 100%
0% 0
Productivity
0 0%
100% 100
CRM
100 100%
0% 0
Appointments and Scheduling

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Cal.com

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Cal.com Reviews

I've poked around a while ago at some Calendly alternatives (specifically was lo... | Hacker News
I tried using https://cal.com for a bit but ended up just switching over to https://zcal.co and it has been great so far. All these other scheduling tools end up trying to do too much and always seem to end up a bit clunky and charge absurd amounts for it

Social recommendations and mentions

Based on our record, Cal.com should be more popular than Intercom. It has been mentiond 53 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Cal.com mentions (53)

  • Start your own (side) business with open-source in mind
    Cal.com is an open-source event-juggling scheduler for everyone, and is free for individuals. - Source: dev.to / 4 months ago
  • Fellow HSP entrepreneurs, how do you manage your energy and stress?
    I force clients who want to talk to me to book a call. I use cal.com (free) and my Google Calendar (which its linked to) only allows calls on specific days/times. I have a few "Call Blocks" where they can book. That let's me do calls in a small section of my week, with ample downtime to recover the rest of the week. I'm still learning how many calls a day I can handle. Currently anything more than 2 is too much. Source: 6 months ago
  • 🔥🔥 Our awesome OSS friends 😍
    Cal.com- Cal.com is a scheduling tool that helps you schedule meetings without the back-and-forth emails. - Source: dev.to / 7 months ago
  • Cal.com Selfhost Issue: Deploying cal.com on selfhost environment gives prisma is not defined issue.
    Has any one deployed cal.com with selfhosted environment. Is yes how would have configured prisma for the same. Source: 8 months ago
  • Open Source, EVERYTHING??
    Recently I came across a company called cal.com, it's a Calendly alternative, but the catch is the entire software is open source: https://github.com/calcom/cal.com. Source: 9 months ago
View more

What are some alternatives?

When comparing Intercom and Cal.com, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

TidyCal - Optimize your schedule with custom booking pages and calendar integrations

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

SavvyCal - A scheduling tool both the sender and the recipient will love.

Drift - A messaging app that helps you grow your business.

Calendly - Say goodbye to phone and email tag for finding the perfect meeting time with Calendly. It's 100% free, super easy to use and you'll love our customer service.