We all know that expectations for chatbots are high, but most of the time they’re just not up to the job. Amazing technologies built by humans constantly fail to deliver real value, and that’s something that we want to fix. With Activechat, your smart AI business assistant is ready in minutes and keeps improving forever. Just extract data from existing conversation logs with “Insights” and automate your natural language assistant skills with “Intents”.
Our mission is to put the power of conversational AI into the hands of customer service leaders all over the world. We do this so that customer service teams could harness the power of machine learning to solve their day-to-day tasks and improve their routines.
Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.
I am new to bots and have no development background. I have found Activechat to in the top 3 UI's, it is easy to use, inuitive and has a strong community.
You can easily build simple directional and AI bots. I was able to build complex bots using Active Chat. I used it to capture leads, respond to common questions, loyalty programs and integrate directly to Google Sheet. There's still room for improvements but overall this is currently the best chatbot builder by far!!! Thanks to Andrii, Roman K. and the rest of Active Chat team.
The flow builder makes it very easy to create complex bots. The way ActiveChat is setup gives you additional power to create all of that. It has native integrations with WooCommerce and Shopify, meaning you can build e-commerce bots right out of the box.
Based on our record, Intercom seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Intercom: Famous for its conversational marketing focus, Intercom’s live chat widget offers features like proactive messaging and lead qualification. It also supports deep personalization for enhanced customer engagement. - Source: dev.to / 5 months ago
Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 2 years ago
I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 3 years ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 3 years ago
I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 3 years ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Chatfuel - Chatfuel is the best bot platform for creating an AI chatbot on Facebook.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
ManyChat - ManyChat lets you create a Facebook Messenger bot for marketing, sales and support.
Drift - A messaging app that helps you grow your business.
BotStar - BotStar | Engage Customers Online with Live Chat & Chatbots