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Interaction Center VS EasyCall Cloud

Compare Interaction Center VS EasyCall Cloud and see what are their differences

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VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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Interaction Center logo Interaction Center

Customer Communications Management

EasyCall Cloud logo EasyCall Cloud

EasyCall is call center system software easy and intuitive, the fully managed cloud solution for inbound and outbound calls of your contact and call center.
  • Interaction Center Landing page
    Landing page //
    2023-08-27
  • EasyCall Cloud Landing page
    Landing page //
    2023-04-20

Interaction Center features and specs

No features have been listed yet.

EasyCall Cloud features and specs

  • Scalability
    EasyCall Cloud allows businesses to easily scale their operations up or down, based on their current needs without any significant infrastructure changes.
  • Accessibility
    As a cloud-based service, EasyCall Cloud can be accessed from anywhere, making it convenient for remote teams and distributed offices.
  • Cost-Effective
    With a pay-as-you-go pricing model, EasyCall Cloud can be more cost-effective for companies as they only pay for what they use.
  • Integration Capabilities
    EasyCall Cloud offers integration with multiple third-party applications and services, which enhances its functionality and usability.
  • Automatic Updates
    The platform provides automatic updates, ensuring that users always have access to the latest features and security patches without manual intervention.

Possible disadvantages of EasyCall Cloud

  • Internet Dependency
    As a cloud-based solution, EasyCall Cloud relies heavily on a stable internet connection, which could be a limitation in areas with poor connectivity.
  • Limited Customization
    Some users may find the customization options limited compared to on-premises solutions, which could be a concern for businesses with specific requirements.
  • Data Security Concerns
    Storing sensitive business data on the cloud may raise security concerns, especially in industries that require strict compliance with data protection regulations.
  • Potential Downtime
    Despite service level agreements, there is always a risk of service interruptions with cloud providers, which could affect business operations.
  • Learning Curve
    New users may face a learning curve initially, requiring time and resources for training employees on how to effectively use the platform.

Interaction Center videos

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EasyCall Cloud videos

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EasyCall Cloud: En 3 minutos programamos los usuarios

More videos:

  • Review - EasyCall Cloud: Tu teleoperador está listo para trabajar … veamos como desde su panel.

Category Popularity

0-100% (relative to Interaction Center and EasyCall Cloud)

Interaction Center

EasyCall Cloud

Communication
59 59%
Communication
41% 41
Call Center Software
21 21%
Call Center Software
79% 79
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Cloud Contact Center
22 22%
Cloud Contact Center
78% 78

User comments

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What are some alternatives?

When comparing Interaction Center and EasyCall Cloud, you can also consider the following products

Genesys - Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.

Aavaz.biz - Aavaz Telemarketing Software is created to serve small businesses design and launch efficient calling campaigns, free from the traditional barriers of expensive and technological complexity.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Kunnect - Kunnect's hosted call center provides an affordable and easy to use predictive dialer and CRM for only $125/mth.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

astTECS Call Center Dialer - *astTECS call center dialer is an open source call center solution for outbound & inbound processes. Featuring Predictive dialer, and auto dialer to enhance the performance.

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