Software Alternatives, Accelerators & Startups

Intelswift VS CrankWheel

Compare Intelswift VS CrankWheel and see what are their differences

Intelswift logo Intelswift

All-in-One AI products ecosystem with Helpdesk, AI agents, Tickets, Workflows and more. With Intelswift, you get enterprise-grade features to automate customer communication with AIโ€”at no extra cost.

CrankWheel logo CrankWheel

Insanely simple, enterprise-friendly screen sharing, free for individual use.
  • Intelswift Landing page
    Landing page //
    2025-04-02

Managing customer interactions across multiple channels is overwhelming, especially when response times lag and personalization falls short. Intelswift simplifies this complexity by combining AI automation with a seamless omnichannel experience, empowering businesses to transform customer service, sales, and marketing.

Intelswift is an AI-driven customer service automation platform that integrates channels and workflows into one solution, enabling faster responses, smarter automation, and superior customer experiences.

Features:

  1. AI-Powered Omnichannel Communication.

  2. Swift AI Copilot โ€” a personal AI assistant in every team memberโ€™s workspace.

  3. Workflow Automation.

  4. Proactive sales and customer support AI agents.

  5. Helpdesk:โ€จLive chat, ticketing, and omnichannel communication โ€” all in one workspace.

  6. AI Knowledge Baseโ€จand Help Center.

  7. AI Agents Marketplace with ready-made niche agents and the ability to build your own โ€” no coding required.

Leverage AI-driven insights to optimize your customer engagement strategy. Track key metrics like first-contact resolution (FCR), CSAT, and SLA adherence in customizable dashboards.

Curious to try? Start with a free 21-day trial of the Business Plan, unlocking full access to all Intelswift features.

  • CrankWheel Landing page
    Landing page //
    2022-01-25

Share your screen to any device during a phone call. Just send a link via SMS, email, IM or say the URL to the session.

The viewer enters in seconds with one click. No prompts for registration, installation or downloads.

Features:

  • Share your entire screen, browser tab or program window

  • Grant control of the screen to the viewer

  • Stream HQ videos with sound

  • See what your viewer is seeing and how they engage with content

  • Post-session redirect to your landing page

  • Record your screen and share the recording

  • CTA widget for warm leads that alerts your sales team the second they request a call

Ideal for selling to hard-to-reach decision-makers such as individuals and small business owners.

Used in verticals where the product is better explained with visuals than words. Insurance sales, solar sales, SaaS sales, selling digital services, mortgage advice, financial services

Intelswift

$ Details
paid Free Trial $19.0 / Monthly (1 AI agent, GPT-powered LLMs, and essential reports)
Platforms
-
Release Date
2024 October

CrankWheel

$ Details
freemium $15.0 / Monthly (Individual user)
Platforms
Google Chrome Firefox Windows Mac OSX Linux Web Browser Edge Opera
Release Date
2016 January
Startup details
Country
Iceland
Employees
1 - 9

Intelswift features and specs

  • AI-Powered Omnichannel Communication
    Deliver consistent, personalized support across web, WhatsApp, email, Fb, Telegram.
  • Swift AI Copilot
    By learning from your knowledge base, it answers questions, generates data-rich reports, forecasts trends, and identifies anomalies. Businesses save hours โ€” unlock actionable insights and automate complex tasks with our AI Copilot.
  • Advanced Workflow Automation
    Automate routine support tasks like ticket creation, email responses, lead qualification and meeting scheduling.
  • Smart Sales and Marketing AI Agents
    Integrated CRM connections enable seamless data sharing, while behavioral insights optimize campaign timing and messaging.
  • LiveChat and AI Agents for 24/7 Support
    Respond to customers in under five seconds with AI agents, escalating complex queries to human agents when needed. Multilingual capabilities ensure you connect meaningfully with diverse audiences.
  • Advanced Analytics
    Leverage AI-driven insights to optimize your customer engagement strategy. Track key metrics like first-contact resolution (FCR), CSAT, and SLA adherence in customizable dashboards.

CrankWheel features and specs

  • Screen sharing
  • Remote Desktop Access
  • Conference Calling
  • Video Sharing
  • Lead Capture
  • Screen Recorder
  • E-signature

Analysis of CrankWheel

Overall verdict

  • CrankWheel is a solid choice for businesses seeking a straightforward, reliable screen sharing solution that does not require extensive technical setup or installation. It is particularly effective for use cases where time is of the essence, and simplicity is key.

Why this product is good

  • CrankWheel is often praised for its ease of use, quick setup, and seamless integration capabilities, especially for sales teams and customer service operations. It requires no software installation for viewers, which makes it extremely accessible as participants can join meetings instantly via their web browser. Its real-time screen sharing is noted for being reliable and fast, ensuring that users can effectively engage in presentations or demonstrations.

Recommended for

  • Sales teams needing a quick and reliable presentation tool.
  • Businesses that require consistent and accessible customer support solutions.
  • Organizations looking for a browser-based screen sharing service without the need for software installs for viewers.
  • Individuals or teams conducting software demos or training remotely.

Intelswift videos

How to create AI customer support agent

More videos:

  • Demo - Streamline workflows, elevate support, and convert leads with AI-powered efficiency.

CrankWheel videos

Share screen to desktop or tablet

More videos:

  • Review - Testimonials from insurance agents
  • Review - Testimonials from digital agency sales
  • Tutorial - Share screen to a mobile
  • Demo - Instant lead capture
  • Review - CrankWheel Interactive Webinar

Category Popularity

0-100% (relative to Intelswift and CrankWheel)
Customer Support
30 30%
70% 70
Sales
0 0%
100% 100
Sales And Marketing
100 100%
0% 0
AI Assistant
100 100%
0% 0

Questions and Answers

As answered by people managing Intelswift and CrankWheel.

What makes your product unique?

Intelswift's answer

Intelswift brings enterprise-grade features โ€” like AI agents, smart routing, live chat, and analytics โ€” at a fraction of the usual cost. We offer free custom integrations for high-volume clients and move faster than traditional enterprise vendors. While big corporations are slowed down by processes, we provide the flexibility and speed to tailor solutions in days, not months.

CrankWheel's answer:

CrankWheel gives you instant screen sharing. Your viewers just click on a link. There are not pop-ups that nudge them to download an app or register first. You can also record your screen, give control or get electronic signatures in a screen share.

Why should a person choose your product over its competitors?

CrankWheel's answer:

CrankWheel is easier to use for everyone and you can share to any device without asking your viewers to download anything.

How would you describe your primary audience?

CrankWheel's answer:

Salespeople who sell to remote clients. Health and Life insurance agents, solar sales agents, digital marketers and people selling home services and consultations to small business owners.

What's the story behind your product?

Intelswift's answer

Intelswift was born out of necessity. When launching tech education programs across multiple countries, we struggled with slow response times, language barriers, and the high cost of scaling human support. Even with sales scripts and training, our team couldnโ€™t keep up with the volume or deliver the technical accuracy our audience expected. So, we built our own AI-driven solution to automate customer support. What started as an internal tool quickly evolved into a product helping startups and service teams scale smarter โ€” without hiring more people.

CrankWheel's answer:

An ex-Googler returned home after more than a decade abroad and met a childhood friend with over 15 years of experience in selling insurance over the phone. They decided to develop a solution for salespeople to show their screens without having to go to the prospect's home and show a laptop.

Which are the primary technologies used for building your product?

CrankWheel's answer:

CrankWheel is a browser-based screen sharing app that is based on WebRTC.

Who are some of the biggest customers of your product?

CrankWheel's answer:

  • Health Agents
  • SunRun
  • Yell
  • Yellow Pages
  • Connells Group
  • Vendasta

User comments

Share your experience with using Intelswift and CrankWheel. For example, how are they different and which one is better?
Log in or Post with

What are some alternatives?

When comparing Intelswift and CrankWheel, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Webnexs POS - Webnexs POS is a worldโ€™s most leading and comprehensive POS (point of sale) solution designed to let you sell from your one e-commerce website.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Express Accounts - Express Accounts is a very simple to use and easy bookkeeping & Accounting software.

Freshworks - Delight your customers, from wherever you are

Denali (Cougar) - Denali (Cougar) is software develops leading on-premise accounting solutions for small to mid-sized businesses.