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HubSpot Conversations VS Desk365

Compare HubSpot Conversations VS Desk365 and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

HubSpot Conversations logo HubSpot Conversations

Live chat, bots & team email -- free.

Desk365 logo Desk365

Conversational ticketing for the Microsoft 365 workplace, with Microsoft Teams, Email and more. Get started today with the free plan.
  • HubSpot Conversations Landing page
    Landing page //
    2023-07-14
  • Desk365 Landing page
    Landing page //
    2023-10-31

Desk365 is a cloud-based modern helpdesk for the Microsoft 365 workplace that lets you support customers through channels like Microsoft Teams, Email, Web Forms/Widgets, Web Portal and more. Desk365 can easily be configured to work as your internal IT support desk as well.

Desk365 is free for up to 3 active agents.

HubSpot Conversations

Website
hubspot.com
Pricing URL
-
$ Details
-
Platforms
-
Edit details

Desk365

Website
desk365.io
Pricing URL
Official Desk365 Pricing
$ Details
freemium $10.0 / Monthly (All Inclusive Plan)
Platforms
Web Microsoft Teams Android iOS Cloud
Edit details

HubSpot Conversations features and specs

No features have been listed yet.

Desk365 features and specs

  • Create tickets from MS Teams: Yes
  • Send surveys from Teams: Yes
  • Get SLA notification in Teams: Yes

HubSpot Conversations videos

No HubSpot Conversations videos yet. You could help us improve this page by suggesting one.

+ Add video

Desk365 videos

+ Add

How To: Create tickets from Microsoft Teams messages

More videos:

  • Tutorial - How To: Configure SLAs and apply them to tickets

Category Popularity

0-100% (relative to HubSpot Conversations and Desk365)

HubSpot Conversations

Desk365

CRM
100 100%
CRM
0% 0
Customer Support
24 24%
Customer Support
76% 76
Productivity
0 0%
Productivity
100% 100
Customer Communic...
100 100%
Customer Communic...
0% 0

User comments

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What are some alternatives?

When comparing HubSpot Conversations and Desk365, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Halp for Microsoft Teams - An internal help desk built into Teams

Chatra - Live chat software that helps to increase revenue and collect feedback providing an easy way for website owners to talk to visitors in real time.

Roby - Refreshingly simple helpdesk for Slack & Teams users

Chatlio - When you have a business to run, your average instant messaging software just will not do. You need an internal presence upon which your entire team can collaborate on. Read more about Chatlio.

Sidequest for Slack - Create and track personal or support team tasks, 100% inside Slack.

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