Software Alternatives, Accelerators & Startups

Hotjar VS Zenoti

Compare Hotjar VS Zenoti and see what are their differences

Hotjar logo Hotjar

The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Zenoti logo Zenoti

All-in-one, cloud based software for spas, med spas, salons, yoga studios and fitness centers. Spa software & salon software that manages every aspect of your business, resulting in improved customer experiences and business growth.
  • Hotjar Landing page
    Landing page //
    2023-07-23

Hotjar's product experience insights make it easy to understand what users are really doing on your site.

  • Visualize behavior on your site with Heatmaps

  • Eliminate guesswork with user Recordings

  • Understand the reasons behind behavior with Surveys and Incoming Feedback

  • Zenoti Landing page
    Landing page //
    2023-08-27

Zenoti is a leading cloud-based business management software used by 5,000+ spas, salons, medi-spas and fitness centers across the world.

With our all-in-one solution, spa/salon/medi-spa managers are more easily able to manage all aspects of their business from managing their appointment book, billing through a POS, CRM, employee schedules and payroll, inventory, running marketing promotions, enabling online booking and online sales and more.

Key Features

  • Appointment Management
  • Client Management
  • Employee Management
  • Inventory Management
  • Loyalty Program
  • Membership Management
  • Online Booking
  • Payroll & Commission
  • Point of Sale (POS)
  • Mobile Apps
  • Reporting & Analytics
  • Smart Marketing

Hotjar

Website
hotjar.com
$ Details
freemium €39.0 / Monthly (Starting at: 3,000 Recordings per month with unlimited Heatmaps)
Release Date
2014 June

Zenoti

Website
zenoti.com
Pricing URL
-
$ Details
-
Release Date
2010 January
Startup details
Country
United States
State
Washington
City
Bellevue
Founder(s)
Dheeraj Koneru
Employees
250 - 499

Hotjar features and specs

  • Heatmaps: Visually represent where users click, move, and scroll on your site. With this context, you'll learn how users really behave.
  • Recordings: Live playbacks of users on your site.
  • Surveys: Bring the voice-of-customer to your decision making.
  • Incoming Feedback: A real-time suggestion box on your site, that lets users express frustration or delight about individual parts of your site.

Zenoti features and specs

No features have been listed yet.

Hotjar videos

What is Hotjar?

More videos:

  • Review - Invision prize Hotjar's straightforward, shareable insights
  • Tutorial - Why you should be using Hotjar Analytics
  • Tutorial - Google Analytics vs. Hotjar - Which one should you use?

Zenoti videos

Zenoti Appointment Booking

More videos:

  • Review - Zenoti Employee Scheduling and Navigating to Appointment Book
  • Review - Zenoti Review/Gift Cards

Category Popularity

0-100% (relative to Hotjar and Zenoti)
Web Analytics
100 100%
0% 0
Appointments and Scheduling
Heatmaps
100 100%
0% 0
Appointment Scheduling
0 0%
100% 100

User comments

Share your experience with using Hotjar and Zenoti. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Hotjar and Zenoti

Hotjar Reviews

  1. Must have tool

    Hotjar has been our go-to for optimizing UI, reducing bounce rates, and refining CTAs. Its powerful insights have been instrumental in enhancing user experience. A staple tool for data-driven decisions!

  2. Feeling disappointed

    I don't like the service. It is very slow and very expensive. Not recommended it to others.

    🏁 Competitors: WatchThemLive
  3. Don't work the heatmap and I did not like others.

    Don't work the heatmap and I did not like others.

    🏁 Competitors: WatchThemLive

10 Best Hotjar Alternatives & Competitors in 2023
Hotjar provides its users with 4 packages, and its ‘Basic’ one is free. In the following picture, you can take a look at all Hotjar plans, including ‘Plus,’ ‘Business,’ and ‘Scale’ services. The pricing on Hotjar starts from $32 a month.
The Top 10 Website Session Recording Tools for 2022
Hotjar is a simple, virtual, and visually appealing solution to find, track, gather, and convey consumer needs. Using the HotJar programme, you can understand your users and identify their key issues. By examining your user behaviour, the application enables you to ask the appropriate inquiry at the appropriate time.
Hotjar vs FullStory
Hotjar combines analytics data with user feedback collection to give you a more holistic understanding of your website visitors and customers. Hotjar and FullStory both offer tools like heatmaps and recordings to visually understand user behavior, but Hotjar also gives you survey tools and feedback widgets so you can quite literally ask your users for the why behind their...
Source: www.hotjar.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Hotjar is a user testing and behaviour analytics software that combines multiple UX tools in one. This focus however means that it lacks a solid CX solution. Feedback analysis and reporting are not available (aside from exporting data to XLS or CSV. With this software however, users can create heatmaps, user recordings (e.g. tracking sessions) and customisable surveys and...
Source: mopinion.com
Free SEO Tools To Improve Your Rankings
HotJar (Basic Plan) - An analytics tool that offers heatmaps, and visitors session replays to analyze their behavior. Basic plan is limited to 2,000 pageviews a day.

Zenoti Reviews

10 Zenoti Alternatives 2020 | Salon & Spa Scheduling Software
Consider the fact that there is nothing like a multi-functional salon software service. There is a salon solution named Zenoti that accumulates every essential salon feature. However, there are fewer possibilities that it can fit into every salon’s needs. Hence, it is vital to find other alternatives to Zenoti that can surely be flexible and scalable and fit into every...
Top 10 Shedul Alternatives for Successful Salon Management
Zenoti’s powerful features work together to help all your end to end workflows. Check out below how this Software is serving all the preeminent Salons all around.
Source: salonist.io
The 2018 Software and Technology Guide
ZENOTIzenoti.com877-481-7634sales@zenoti.comNewest Product/Features: Zenoti Go brings Uber-like convenience to salon clients. Guests can book appointments, check in, make payments, add a tip and leave feedback all from the customer app. Stylists receive notifications when guests arrive and can add services and products to guest invoices from mobile devices. Key Features:...

Social recommendations and mentions

Based on our record, Hotjar seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Hotjar mentions (12)

  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Hotjar — Website Analytics and Reports . Free Plan allows 2000 pageviews/day. One hundred snapshots/day (max capacity: 300). Three snapshot heatmaps can be stored for 365 days. Unlimited Team Members. - Source: dev.to / 4 months ago
  • What do I do after ProductHunt?
    So you can use heatmapping software such as Crazy Egg and Hotjar to see how your end users use your website. Source: 8 months ago
  • Lots of Traffic but no sales
    If you have installed a heat map like hotjar.com then I will tell you that I used that for a month and found 5 or so dead ends where users were not getting to the cart or clicking on things that where not informative enough to lead to the next action. Source: about 1 year ago
  • Anyone willing to provide feedback on my newly created website?
    Install hotjar.com - it's free. It's a heatmap that tracks how people navigate around your site. Why this matters? You can see where people drop off on your site (specifically, what content they see/don't see). Then, you can make informed decisions on what content is landing and what needs to change. Source: over 1 year ago
  • How to get a targeted user feedback in a less intrusive way?
    Sign up for hotjar.com They record your user's screen as they use the website. It's really useful and gives you qualitative feedback. Source: almost 2 years ago
View more

Zenoti mentions (0)

We have not tracked any mentions of Zenoti yet. Tracking of Zenoti recommendations started around Mar 2021.

What are some alternatives?

When comparing Hotjar and Zenoti, you can also consider the following products

Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

Salonist - Salonist is a cloud-based based salon management system for Hair, Bridal, Barber shops, Massage center & Nail salon Owners to run their salon in an easy way.

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

MINDBODY - Find and book fitness and beauty classes near you.

FullStory - Meet FullStory, the app that captures all your customer experience data in one powerful platform.

Vagaro - Vagaro is a salon software for booth renters, small salons, or multi-locations.