Software Alternatives, Accelerators & Startups

Hotjar VS LightStep

Compare Hotjar VS LightStep and see what are their differences

Hotjar logo Hotjar

The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

LightStep logo LightStep

We deliver insights that put organizations back in control of their complex software apps.
  • Hotjar Landing page
    Landing page //
    2023-07-23

Hotjar's product experience insights make it easy to understand what users are really doing on your site.

  • Visualize behavior on your site with Heatmaps

  • Eliminate guesswork with user Recordings

  • Understand the reasons behind behavior with Surveys and Incoming Feedback

  • LightStep Landing page
    Landing page //
    2023-08-21

Hotjar

Website
hotjar.com
$ Details
freemium €39.0 / Monthly (Starting at: 3,000 Recordings per month with unlimited Heatmaps)
Release Date
2014 June

Hotjar features and specs

  • Heatmaps: Visually represent where users click, move, and scroll on your site. With this context, you'll learn how users really behave.
  • Recordings: Live playbacks of users on your site.
  • Surveys: Bring the voice-of-customer to your decision making.
  • Incoming Feedback: A real-time suggestion box on your site, that lets users express frustration or delight about individual parts of your site.

LightStep features and specs

No features have been listed yet.

Hotjar videos

What is Hotjar?

More videos:

  • Review - Invision prize Hotjar's straightforward, shareable insights
  • Tutorial - Why you should be using Hotjar Analytics
  • Tutorial - Google Analytics vs. Hotjar - Which one should you use?

LightStep videos

Lightstep Chronicles Review: The Shiniest Sci-Fi Visual Novel!

More videos:

  • Review - Lightstep Chronicles Review

Category Popularity

0-100% (relative to Hotjar and LightStep)
Web Analytics
100 100%
0% 0
Monitoring Tools
0 0%
100% 100
Heatmaps
100 100%
0% 0
Application Performance Monitoring

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Hotjar and LightStep

Hotjar Reviews

  1. Must have tool

    Hotjar has been our go-to for optimizing UI, reducing bounce rates, and refining CTAs. Its powerful insights have been instrumental in enhancing user experience. A staple tool for data-driven decisions!

  2. Feeling disappointed

    I don't like the service. It is very slow and very expensive. Not recommended it to others.

    🏁 Competitors: WatchThemLive
  3. Don't work the heatmap and I did not like others.

    Don't work the heatmap and I did not like others.

    🏁 Competitors: WatchThemLive

10 Best Hotjar Alternatives & Competitors in 2023
Hotjar provides its users with 4 packages, and its ‘Basic’ one is free. In the following picture, you can take a look at all Hotjar plans, including ‘Plus,’ ‘Business,’ and ‘Scale’ services. The pricing on Hotjar starts from $32 a month.
The Top 10 Website Session Recording Tools for 2022
Hotjar is a simple, virtual, and visually appealing solution to find, track, gather, and convey consumer needs. Using the HotJar programme, you can understand your users and identify their key issues. By examining your user behaviour, the application enables you to ask the appropriate inquiry at the appropriate time.
Hotjar vs FullStory
Hotjar combines analytics data with user feedback collection to give you a more holistic understanding of your website visitors and customers. Hotjar and FullStory both offer tools like heatmaps and recordings to visually understand user behavior, but Hotjar also gives you survey tools and feedback widgets so you can quite literally ask your users for the why behind their...
Source: www.hotjar.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Hotjar is a user testing and behaviour analytics software that combines multiple UX tools in one. This focus however means that it lacks a solid CX solution. Feedback analysis and reporting are not available (aside from exporting data to XLS or CSV. With this software however, users can create heatmaps, user recordings (e.g. tracking sessions) and customisable surveys and...
Source: mopinion.com
Free SEO Tools To Improve Your Rankings
HotJar (Basic Plan) - An analytics tool that offers heatmaps, and visitors session replays to analyze their behavior. Basic plan is limited to 2,000 pageviews a day.

LightStep Reviews

We have no reviews of LightStep yet.
Be the first one to post

Social recommendations and mentions

LightStep might be a bit more popular than Hotjar. We know about 15 links to it since March 2021 and only 12 links to Hotjar. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Hotjar mentions (12)

  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Hotjar — Website Analytics and Reports . Free Plan allows 2000 pageviews/day. One hundred snapshots/day (max capacity: 300). Three snapshot heatmaps can be stored for 365 days. Unlimited Team Members. - Source: dev.to / 5 months ago
  • What do I do after ProductHunt?
    So you can use heatmapping software such as Crazy Egg and Hotjar to see how your end users use your website. Source: 8 months ago
  • Lots of Traffic but no sales
    If you have installed a heat map like hotjar.com then I will tell you that I used that for a month and found 5 or so dead ends where users were not getting to the cart or clicking on things that where not informative enough to lead to the next action. Source: about 1 year ago
  • Anyone willing to provide feedback on my newly created website?
    Install hotjar.com - it's free. It's a heatmap that tracks how people navigate around your site. Why this matters? You can see where people drop off on your site (specifically, what content they see/don't see). Then, you can make informed decisions on what content is landing and what needs to change. Source: over 1 year ago
  • How to get a targeted user feedback in a less intrusive way?
    Sign up for hotjar.com They record your user's screen as they use the website. It's really useful and gives you qualitative feedback. Source: almost 2 years ago
View more

LightStep mentions (15)

  • KubeCon + CloudNativeCon Europe 2023: Highlights from Amsterdam
    We focused on the observability ecosystem and took the time to interact with our friends from Lightstep, New Relic, Honeycomb, Dynatrace, Instana, and many more. With that in mind, keep an eye out for more integrations coming to Tracetest! - Source: dev.to / about 1 year ago
  • Top 9 Commercial Distributed Tracing Tools
    Lightstep bills itself as a platform for the reliability of cloud-native applications. The people behind Lightstep co-founded OpenTelemetry and OpenTracing, which gives them a unique perspective on the use cases of distributed tracing and the value of having a vendor-neutral tracing data format. - Source: dev.to / about 1 year ago
  • Observability - Types Of Vendor Pricing Models
    In the last 5 to 10 years, new Observability vendors have entered the market, including Honeycomb, Instana, Lightstep and Datadog. Similarly, traditional APM vendors such as Dynatrace, AppDynamics, and New Relic, as well as SIEM (and log management) vendors such as Splunk and Sumo Logic, have joined them in the Observability space too. Finally you also have major cloud providers such as AWS with their own... - Source: dev.to / over 1 year ago
  • KubeCon North America 2022: A Retrospective
    I spent Day 2 at the Colony Club to attend OTel Unplugged. This event was sponsored by Lightstep, Honeycomb, New Relic, Splunk, Dynatrace, Crowdstrike, and NGINX. I came into the event not knowing what to expect. I can sometimes clamp up when I’m around folks that I don’t know, but because I was helping with the event check-in, I got to say hello to a number of the attendees, which helped break the ice. And it... - Source: dev.to / over 1 year ago
  • Grafana Phlare, open source database for continuous profiling at scale
    Https://lightstep.com, but that’s the only one :). - Source: Hacker News / over 1 year ago
View more

What are some alternatives?

When comparing Hotjar and LightStep, you can also consider the following products

Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

NewRelic - New Relic is a Software Analytics company that makes sense of billions of metrics across millions of apps. We help the people who build modern software understand the stories their data is trying to tell them.

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

9 Spokes - 9 Spokes is a free data dashboard that connects your apps to identify powerful insights to deliver your business KPI's.

FullStory - Meet FullStory, the app that captures all your customer experience data in one powerful platform.

Dynatrace - Cloud-based quality testing, performance monitoring and analytics for mobile apps and websites. Get started with Keynote today!