Software Alternatives, Accelerators & Startups
Register | Login

Hostaway VS Smartbnb

Compare Hostaway VS Smartbnb and see what are their differences

Preferred Patron
Preferred Patron is the top Customer Loyalty Software Program for businesses in any industry of any size. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Hostaway logo Hostaway

Hostaway helps you grow and manage your business with the help of advanced automations, marketing, communication and reporting tools.

Smartbnb logo Smartbnb

Automated communication and listing management for Airbnb
  • Hostaway Landing page
    Landing page //
    2023-08-04

Hostaway is a unique vacation rental software that offers deep channel integrations and support. Hostaway provides property managers with the flexibility of the most advanced solutions while being easy to use. The dashboard and mobile app allows users to manage their marketing, sales, accounting, reporting, payment and communication needs all in one place. As premium partners of channels such as VRBO, Booking.com, Airbnb, Homeaway and Expedia, with the ability to manage advanced setups, no other platform gives you the type of control and peace of mind that a Hostaway user has. The software is designed with teams in mind - it's easy to train staff and keep them happy while improving business at the same time! Hostaway also provides a booking engine, wordpress website and both marketing and sales tools for managing your valuable direct bookings. In addition to the industry-leading PMS and Channel manager that Hostaway offers, there are more than 40 integrated software partners on our marketplace. These companies will automate and streamline many activities and make daily life easier. For enterprise customers, Hostaway is well known for being able to produce customized solutions while meeting deadlines and staying on budget.

  • Smartbnb Landing page
    Landing page //
    2021-12-24

Hostaway

Website
hostaway.com
Pricing URL
Official Hostaway Pricing
$ Details
paid
Platforms
Web Android iOS Browser
Release Date
2015 January
Startup details
Country
Canada
State
Ontario
City
Toronto
Founder(s)
Marcus Rader
Employees
50 - 99
Edit details

Smartbnb

Website
hospitable.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Hostaway features and specs

  • Comprehensive Channel Manager
    Hostaway offers a robust channel management system that integrates with many vacation rental platforms such as Airbnb, Booking.com, and Vrbo. This allows for seamless synchronization of calendars, rates, and bookings, reducing the risk of double bookings.
  • Automation Tools
    The platform provides a variety of automation tools for messaging, pricing, and task management. This can save time and improve operational efficiency for property managers and owners.
  • Reporting and Analytics
    Hostaway offers detailed reporting and analytics features, which help users track performance metrics and gain insights into their business operations. This aids in making data-driven decisions.
  • Customer Support
    Users often praise Hostaway for its responsive and helpful customer support team, which is available through multiple channels, including chat, email, and phone.
  • Integration Capabilities
    Hostaway supports a wide range of integrations with third-party software, such as payment processors, cleaning services, and more, making it a flexible solution for managing various aspects of the rental business.

Possible disadvantages of Hostaway

  • Cost
    Hostaway can be relatively expensive, especially for small property managers or individual owners. The pricing structure may not be affordable for everyone.
  • Learning Curve
    Due to its extensive feature set, new users may find it challenging to navigate and fully utilize the platform without investing time in training or setup assistance.
  • Mobile App Limitations
    While Hostaway has a mobile app, some users report that it lacks certain functionalities found in the desktop version, which can limit on-the-go management capabilities.
  • Occasional Sync Issues
    Some users have experienced occasional synchronization issues between Hostaway and external platforms, leading to discrepancies in availability and booking information.
  • Customization Limitations
    Although the platform offers various tools and features, some users feel that there are limitations in terms of customization for specific business needs or workflows.

Smartbnb features and specs

  • Automated Messaging
    Smartbnb provides automated messaging, allowing hosts to send timely responses and keep communication consistent with guests.
  • Multi-Platform Integration
    The platform integrates with major short-term rental platforms like Airbnb, Vrbo, and Booking.com, streamlining management across different listings.
  • Task Management
    Smartbnb offers task management features to organize cleaning schedules and other tasks, improving operational efficiency.
  • 24/7 Support
    The service includes 24/7 support, ensuring that issues can be addressed promptly at any time.
  • Customizable Templates
    Hosts can create and use customizable templates for messages, reducing the time spent on repetitive communication.

Possible disadvantages of Smartbnb

  • Cost
    Smartbnb requires a subscription fee, which may be considered costly for hosts with a smaller number of listings.
  • Learning Curve
    The platform might have a learning curve for new users, requiring time to fully understand and utilize all features.
  • Dependency on Technology
    Reliance on automated systems can sometimes lead to impersonal interactions, potentially affecting guest experience for those who prefer personalized communication.
  • Service Downtime
    Any downtime or technical issues with the platform can disrupt host operations and communication with guests.
  • Feature Overload
    Some users might find the multitude of features overwhelming, especially if they only require basic functionalities.

Analysis of Hostaway

Overall verdict

  • Hostaway is generally regarded as a good choice for vacation rental management due to its comprehensive features, ease of use, and robust integrations. However, as with any software, its effectiveness can vary based on individual business needs and preferences.

Why this product is good

  • Hostaway is a popular vacation rental management software designed to optimize property management tasks for hosts and property managers. It offers a variety of features such as channel management, automated messaging, integration with major booking platforms, and analytics to streamline operations and enhance the guest experience.

Recommended for

  • Property managers handling multiple vacation rentals
  • Hosts looking to automate and streamline their operations
  • Users seeking integration with major booking platforms like Airbnb and Booking.com
  • Individuals who want detailed analytics and reporting for their rental business

Analysis of Smartbnb

Overall verdict

  • Hospitable (Smartbnb) is generally regarded as a valuable tool for property managers and Airbnb hosts, particularly those overseeing multiple listings. It supports enhanced communication, better organization, and increased operational efficiency, making it a sound investment for those looking to optimize their short-term rental business.

Why this product is good

  • Hospitable, previously known as Smartbnb, is a platform designed to assist property managers and hosts with automating their workflows, such as messaging, scheduling, and guest communication. It aims to facilitate the management of multiple listings across various platforms such as Airbnb, Booking.com, and Vrbo. Many users have found its automation features, particularly the AI-powered messaging, to be highly effective in improving efficiency and guest experience. Additionally, the calendar syncing and task scheduler help streamline operations, prevent double bookings, and ensure timely task completion.

Recommended for

    Hospitable is recommended for property managers, Airbnb hosts, and anyone managing multiple short-term rental properties who are seeking ways to improve their operational efficiency through automation. It's particularly beneficial for those juggling multiple platforms and needing a centralized solution for communication, scheduling, and task management.

Hostaway videos

+ Add

Learn about Hostaway in 4 minutes!

More videos:

  • Review - Marcus Rader of Hostaway presents Lessons Learned

Smartbnb videos

+ Add

_The Ultimate SMARTBNB Walk-Through (live demonstration)

More videos:

  • Review - 4 ways to automate your AirBnB communication (SmartBnB Review)
  • Review - smartbnb Review: Life Changing to say the least!

Category Popularity

0-100% (relative to Hostaway and Smartbnb)

Hostaway

Smartbnb

Vacation Rental
59 59%
Vacation Rental
41% 41
Online Bookings
65 65%
Online Bookings
35% 35
Vacation Rental Software
54 54%
Vacation Rental Software
46% 46
Hotel Management Software
100 100%
Hotel Management Software
0% 0

User comments

Share your experience with using Hostaway and Smartbnb. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Hostaway and Smartbnb

Hostaway Reviews

12 Best Cloudbeds Alternatives For 2024
Hostaway offers a unified dashboard for managing multiple properties, automation for repetitive tasks, and robust reporting tools. Its integrations are equally impressive, incorporating a wide range of channels, including Airbnb, Booking.com, Expedia, and more. This provides broad distribution capabilities and ensures all platforms can be managed from a single place.
Source: thehotelgm.com

Smartbnb Reviews

5 AirDNA Alternatives You Should Consider
Airbnb hosts and property managers can utilize a range of AirDNA alternatives – like DPGO, Skuuudle, Alltherooms, Wheelhouse, and Smartbnb. Each Airbnb research tool has a unique set of features – and advantages – and should be carefully reviewed before making up your mind.
Source: www.mashvisor.com

What are some alternatives?

When comparing Hostaway and Smartbnb, you can also consider the following products

Guesty - Guesty is a cloud based software program that is designed to make owning and running an Airbnb or other vacation rental home easier.

Hosthub - Hosthub is a Property Management Platform that helps property owners & managers manage their properties on multiple channels.

iGMS - iGMS provides cloud-based software for professional hosts and property managers with tools to automate and streamline your vacation rental business.

Lodgify - Easily create a mobile-friendly website for your vacation rental with a “Book Now” function. Manage reservations and availabilities efficiently, and instantly synchronize property information with listings on multiple external rental portals.

Your Porter App - All-in-one property management platform. Automate guest communication, sync calendars instantly, accept direct bookings, and more.

OwnerRez - OwnerRez is internationally recognized as a leader in the vacation rental industry for channel management, CRM, PM, accounting, messaging, and websites.

Loading...