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Helpviser VS Better Uptime

Compare Helpviser VS Better Uptime and see what are their differences

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Helpviser logo Helpviser

CRM for Envato Authors. In addition to the ticketing system, knowledge base, and community portal, get notified for every action on Envato including your sales.

Better Uptime logo Better Uptime

We call you when your website goes down
  • Helpviser Landing page
    Landing page //
    2022-12-08

Here is a list of some features:

  • "Envato purchase code verification" for support tickets.
  • You can view specific information belongs to customers who open a ticket. These are license type, review, comments on Envato product page, country, support period.
  • You can track your sales and other Envato data with a detailed and user-friendly interface.
  • You can receive live notifications from Envato (new sale, review, comment, new badge, etc.).
  • With Slack integration, you can also receive live notifications via Slack.
  • By linking your Google Analytics account, you can compare the traffic of your Envato page with other metrics such as the number of tickets opened and the number of sales.
  • Customers can be added to your MailChimp lists with their permission. Thus, you can send a marketing bulletin for your new products.
  • Additionally, you can view details such as payouts, statements.
  • There is no limit on the number of "Support Agents". You can create as many users as you want.

In short, it is not just a customer support portal, we have developed a comprehensive but easy-to-use CRM where you can get to know your Envato customers better and analyze your sales in detail.

It has been verified by Envato in Market Extras as well. https://envato.com/envato-market-extras/#services

You can browse our website to see all the other features of Helpviser: https://www.helpviser.com/

  • Better Uptime Landing page
    Landing page //
    2020-12-18

Better Uptime is a radically better infrastructure monitoring platform that calls the right person on your team if anything goes wrong. Schedule on-call duties, receive helpful alerts, and collaborate on solving incidents faster than ever. Get a beautiful branded status page on your domain and keep your users informed. Made to fit into your workflow with over 100+ integrations.

Helpviser

Website
helpviser.com
Pricing URL
Official Helpviser Pricing
$ Details
paid Free Trial $15.0 / Monthly ("Tickey system", "Sale Notifications", "Knowledgebase")
Platforms
Browser
Release Date
2020 December
Edit details

Better Uptime

Website
betteruptime.com
Pricing URL
Official Better Uptime Pricing
$ Details
freemium
Platforms
Web Browser Google Chrome Slack Android iOS Windows Mac OSX
Release Date
-
Edit details

Helpviser videos

No Helpviser videos yet. You could help us improve this page by suggesting one.

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Better Uptime videos

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Welcome to Better Uptime

Category Popularity

0-100% (relative to Helpviser and Better Uptime)

Helpviser

Better Uptime

Help Desk
100 100%
Help Desk
0% 0
Website Monitoring
0 0%
Website Monitoring
100% 100
Help Desk And Ticketing
100 100%
Help Desk And Ticketing
0% 0
Uptime Monitoring
0 0%
Uptime Monitoring
100% 100

User comments

Share your experience with using Helpviser and Better Uptime. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Helpviser and Better Uptime

Helpviser Reviews

  1. Practical and geek tool!

    This looks really slick!❤️

    👍 Pros:    Easy user interface|User-friendly|Great user experience|Efficient|Useful features
  2. Best Tool for Envato Authors

    Being an Envato author, we always struggled to find good services to support our Envato business. Right now, thanks to Helpviser, from support to marketing, every team member is happy :)

    🏁 Competitors: Ticksy, HelpScout, HelpDesk
    👍 Pros:    Easy user interface|Easy integration|Detailed

Better Uptime Reviews

  1. Amazing Pingdom alternative!

    User friendly uptime monitoring tool with loads of easy to set up integrations. Definitely recommend!

    👍 Pros:    Easy to use|Slack and teams notification|Reliable
  2. Great website monitoring service

    I like Better Uptime because it's very reliable and quickly responds to any downtime on my site.

Best API Monitoring and Observability Tools in 2023
Better Uptime offers an API monitoring solution as a part of its complex Uptime Monitoring and Incident management solution. It isn’t specialized to API monitoring and so may not be the best for every user or team size.
Source: apitoolkit.io

Social recommendations and mentions

Based on our record, Better Uptime should be more popular than Helpviser. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Helpviser mentions (1)

  • Suggestion
    Well, https://helpviser.com/ is not my project. But I will let them know about this. Source: over 2 years ago

Better Uptime mentions (5)

  • Uptime Monitoring
    I use https://betteruptime.com/ for all of my websites with various checks. You can do keyword checks, status error codes and get push notifications + phone calls if it is down for x number of time. Source: about 1 year ago
  • Is there any way to get SMS notifications when Internet at our office goes off?
    For what you are needing, I would try BetterUptime. Source: over 2 years ago
  • Plex Server Availability Status Page
    I am using https://betteruptime.com/ if it matters. Source: over 2 years ago
  • AI devops squad to the rescue: How to use voice AI to make your site reliability engineering more efficient
    // external functions are called from your Dasha conversation in the body of main.dsl file // external functions can be used for calculations, data storage, in this case, to // call external services with HTTPS requests. You can call an external function from DSL // in your node.js file and have it do literally anything you can do with Node.js. // External function. Acknowledge an incident in... - Source: dev.to / over 2 years ago
  • A Tour of Website Monitoring Tools
    Better Uptime, one of the newer alternatives, combines incident management and monitoring in one tool. - Source: dev.to / almost 3 years ago

What are some alternatives?

When comparing Helpviser and Better Uptime, you can also consider the following products

Ticksy - Simple, beautiful customer support.

UptimeRobot - Free Website Uptime Monitoring

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Pingdom - With website monitoring from Pingdom you will be the first to know when your website is down. No installation required. 30-day free trial.

Liveo.Chat - No one wants to talk to bots, chat with your customers

StatusCake - Website Uptime Monitoring & Alerts – Free Unlimited Downtime Monitoring

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