Software Alternatives & Reviews

Helpviser VS Pingdom

Compare Helpviser VS Pingdom and see what are their differences

Helpviser logo Helpviser

CRM for Envato Authors. In addition to the ticketing system, knowledge base, and community portal, get notified for every action on Envato including your sales.

Pingdom logo Pingdom

With website monitoring from Pingdom you will be the first to know when your website is down. No installation required. 30-day free trial.
  • Helpviser Landing page
    Landing page //
    2022-12-08

Here is a list of some features:

  • "Envato purchase code verification" for support tickets.
  • You can view specific information belongs to customers who open a ticket. These are license type, review, comments on Envato product page, country, support period.
  • You can track your sales and other Envato data with a detailed and user-friendly interface.
  • You can receive live notifications from Envato (new sale, review, comment, new badge, etc.).
  • With Slack integration, you can also receive live notifications via Slack.
  • By linking your Google Analytics account, you can compare the traffic of your Envato page with other metrics such as the number of tickets opened and the number of sales.
  • Customers can be added to your MailChimp lists with their permission. Thus, you can send a marketing bulletin for your new products.
  • Additionally, you can view details such as payouts, statements.
  • There is no limit on the number of "Support Agents". You can create as many users as you want.

In short, it is not just a customer support portal, we have developed a comprehensive but easy-to-use CRM where you can get to know your Envato customers better and analyze your sales in detail.

It has been verified by Envato in Market Extras as well. https://envato.com/envato-market-extras/#services

You can browse our website to see all the other features of Helpviser: https://www.helpviser.com/

  • Pingdom Landing page
    Landing page //
    2023-01-16

Helpviser

$ Details
paid Free Trial $15.0 / Monthly ("Tickey system", "Sale Notifications", "Knowledgebase")
Platforms
Browser
Release Date
2020 December

Pingdom

$ Details
paid Free Trial $164.45 / Annually (Starter)
Platforms
-
Release Date
-

Helpviser videos

No Helpviser videos yet. You could help us improve this page by suggesting one.

+ Add video

Pingdom videos

Pingdom Review (How To Monitor Your Website Uptime)

More videos:

  • Review - Web Page Speed Test Using Pingdom Tools | WP Learning Lab
  • Review - SolarWinds Pingdom Guided Tour

Category Popularity

0-100% (relative to Helpviser and Pingdom)
Help Desk
100 100%
0% 0
Website Monitoring
0 0%
100% 100
Help Desk And Ticketing
100 100%
0% 0
Monitoring Tools
0 0%
100% 100

User comments

Share your experience with using Helpviser and Pingdom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Helpviser and Pingdom

Helpviser Reviews

  1. Practical and geek tool!

    This looks really slick!❤️

    👍 Pros:    Easy user interface|User-friendly|Great user experience|Efficient|Useful features
  2. Best Tool for Envato Authors

    Being an Envato author, we always struggled to find good services to support our Envato business. Right now, thanks to Helpviser, from support to marketing, every team member is happy :)

    🏁 Competitors: Ticksy, HelpScout, HelpDesk
    👍 Pros:    Easy user interface|Easy integration|Detailed

Pingdom Reviews

Top 48+ Best Website Monitoring Software
Pingdom – Website Monitoring Made Easy. With website monitoring from Pingdom you will be the first to know when your website is down. No installation required. 14-day free trial.
#10 Best Website Monitoring Tools [2022]
Pingdom is one of the best website uptime monitoring tools. Pingdom is a popular paid tool that offers transaction monitoring, uptime, page speed, and web layout change monitoring. It offers real-time alerts for any type of outage or change in the website using various alert mechanisms.
10 Best Services to Monitor Website Uptime
Much like Pingdom, it revolves in this niche for decades, providing users not only with tools to monitor website performance but also with a regularly updated knowledge base with great insights on server’s outages and performance and a range of helpful free tools like Website Ping Machine, Realtime Blacklist Check, DMARC Analyzer, etc.
Source: designmodo.com
10 Best Website Monitoring Services and Tools of 2022
Pingdom is one of the most popular website uptime monitoring tools specially designed to make the website super fast and credible to the end-users. With the help of this website uptime monitoring tool, you will get alerts before any website performance-related issue occurs. Besides, it tests and examines all the parts of a web page efficiently to examine the internal issues.
Best New Relic Alternatives for Application Performance Monitoring (Cloud & SaaS)
Pingdom Server Monitor, which was formerly Scout Server Monitoring App which was acquired by Pingdom, has superior performance to New Relic, in particular when comparing response times, as seen in comparisons below. Ping Server Monitor comes ahead of New Relic in almost every single Response Time test and benchmark, beating it by almost 20x in terms of overhead.

Social recommendations and mentions

Based on our record, Pingdom should be more popular than Helpviser. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Helpviser mentions (1)

  • Suggestion
    Well, https://helpviser.com/ is not my project. But I will let them know about this. Source: over 2 years ago

Pingdom mentions (3)

  • Router vs. Modem - Random internet drops - how to determine culprit?
    So the way I troubleshoot which one is losing connection is by setting up 2 ping monitors with pingdom.com. Source: over 2 years ago
  • Stumped by some odd results using Salesforce's /speedtest.jsp
    Basically, I'm getting results like these on average: https://imgur.com/X7RV1LH from running Salesforce's speedtest tool. It's a pretty new computer, brand new job for me (though I experienced this in an old job as well) so I don't have a great baseline. As you can see, everything is good except the download speeds. I've checked my speeds on fast.com and tested my google mesh wifi from directly within the Google... Source: over 2 years ago
  • Sorrento Website has so much traffic its failing to load
    A lot of websites worldwide went down in the last hour. 30k websites according to pingdom.com the number has been slowly going back down. Source: almost 3 years ago

What are some alternatives?

When comparing Helpviser and Pingdom, you can also consider the following products

Ticksy - Simple, beautiful customer support.

UptimeRobot - Free Website Uptime Monitoring

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

StatusCake - Website Uptime Monitoring & Alerts – Free Unlimited Downtime Monitoring

Liveo.Chat - No one wants to talk to bots, chat with your customers

Site24x7 - Site24x7 offers both free & paid website monitoring services. Monitor websites remotely and receive instant email/sms alerts if your website becomes unavailable. View uptime & performance graphs of your website monitors.