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Helpie Knowledge Base Wiki Plugin VS ZenDesk

Compare Helpie Knowledge Base Wiki Plugin VS ZenDesk and see what are their differences


Helpie is the most advanced Knowledge Base plugin for WordPress.

Zendesk is a beautiful, lightweight help-desk solution.
Helpie Knowledge Base Wiki Plugin Landing Page
Helpie Knowledge Base Wiki Plugin Landing Page
ZenDesk Landing Page
ZenDesk Landing Page

Helpie Knowledge Base Wiki Plugin details

Categories
CMS Blogging Note Taking
Website helpiewp.com  
Pricing URL-
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Release Date-

ZenDesk details

Categories
Help Desk Support Customer Support
Website zendesk.com  
Pricing URL Official ZenDesk Pricing  
Details $-
Platforms
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Release Date-

ZenDesk Pricing
ZenDesk Pricing Screenshot

Helpie Knowledge Base Wiki Plugin videos

No Helpie Knowledge Base Wiki Plugin videos yet. You could help us improve this page by suggesting one.

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ZenDesk videos

Zendesk product demo

More videos:

  • - Introduction to Zendesk Support (for beginners)
  • - Zendesk Review

Category Popularity

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Helpie Knowledge Base Wiki Plugin and ZenDesk

Helpie Knowledge Base Wiki Plugin Reviews

We have no reviews of Helpie Knowledge Base Wiki Plugin yet.
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ZenDesk Reviews

"Pay 880$ per month" - Intercom
Zendesk is more enterprise. I am looking for a chat tool with company details of the person who triggered the chat.
Best Customer Service Software
The full-service support suite from Zendesk has it all. But not every business needs something this comprehensive. If you’re looking for something a little bit more basic, Zendesk offers more affordable options for smaller businesses.
Running an Internal Helpdesk inside Slack
The pricing for Zendesk for Slack is a bit different, you can only access Zendesk for Slack if you have paid for a team plan (or higher) of Zendesk Support. Zendesk Support has a monthly and annual plan. The monthly plan costs $49/year ($5 per month per agent), whereas the monthly plan costs $9/month ($59 annually per agent).
Source: medium.com
11 Best Help Desk Software to Totally Check out in 2020!
There are hardly a few who haven’t heard of the much sought-after Zendesk. The help desk software prevails to be one of the best even to this day, thanks to its powerful set of features and excellent services. Boost your customer service by managing and closing the maximum number of tickets through a multitude of channels like phone, email, web, social media, mobile app etc....
Freshdesk vs Zendesk – An Expert Review for You
Zendesk is a unique combination of industry knowledge, user and customer requirements as well as innovation. There are thousands of people and businesses that rely on Zendesk to manage their clients on a daily basis.
Source: sprout24.com

What are some alternatives?

When comparing Helpie Knowledge Base Wiki Plugin and ZenDesk, you can also consider the following products

MediaWiki - MediaWiki is a free software wiki package written in PHP, originally for use on Wikipedia.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

DokuWiki - DokuWiki is a simple to use and highly versatile Open Source wiki software that doesn't require a database.

LiveAgent - LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 14-day trial today.

AMuseWiki - Amusewiki is more than just a wiki engine, it’s also a powerful authoring, archiving and publishing platform.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

User reviews

Share your experience with using Helpie Knowledge Base Wiki Plugin and ZenDesk. For example, how are they different and which one is better?

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