HaloPSA VS Mindtime

Compare HaloPSA VS Mindtime and see what are their differences

Rating: 5.0 · 1 review
Pricing: Paid Free trial £35 / Monthly (per agent)
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Rating: 0 reviews
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Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, HaloPSA seems to be more popular. It has been mentioned 4 times since March 2021.

social mentions: 4 vs 0
Professional Services Automation popularity: 100% vs 0%
alternatives listed: 35 vs 9

Base details

Website, pricing, platforms and company facts side by side.

	HaloPSA	Mindtime
Website	halopsa.com	mindtime.eu
Pricing	Paid Free trial £35 / Monthly (per agent) Official pricing	Official pricing
Platforms	Windows Browser Android Web iOS Google Chrome REST API Firefox Cross Platform JavaScript Safari Chrome OS iPhone Cloud Internet Explorer Windows Phone Edge Node JS .Net AWS C++ TypeScript Windows IIS +20	—
Listed in	PSA Professional Services Automation Help Desk Help Desk And Ticketing CRM Service Desk MSP +4	Backup Data Protection Cloud Backups Backup & Restore Backup And Disaster Recovery Security & Privacy Cyber Security +4

About HaloPSA and Mindtime

In their own words, as submitted to SaaSHub.

HaloPSA

Mindtime

HaloPSA is a single, all-inclusive solution, designed for MSPs. HaloPSA gives you the power to manage your comprehensive service desk with powerful ITIL aligned out-of-the-box functionality. With an integrated PSA platform you will experience features such as time-tracking and billing, advanced...

Features and specs

What each product offers, as listed by its team.

HaloPSA 1 feature

Mindtime 0 features

Help desk & requests management

No features have been listed yet.

Videos

Walkthroughs and reviews on video.

HaloPSA 3 videos + Add

Mindtime 0 videos + Add

HaloPSA - An Introduction (2021)

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100

HaloPSA

Mindtime

100% 100%

Professional Services Automation

0% 0%

Cloud Backups

100% 100%

Help Desk

0% 0%

Backup

100% 100%

Questions & Answers

As answered by people managing HaloPSA and Mindtime.

What makes your product unique?

Mindtime's answer:

Mindtime is the only truly European, privately owned backup provider.

Why should a person choose your product over its competitors?

Mindtime's answer:

Choose Mindtime when European data sovereignty, genuine ransomware resilience, and local accountability and support actually matter.

How would you describe the primary audience of your product?

Mindtime's answer:

Mindtime’s primary audience is European organisations and MSPs that treat data sovereignty, ransomware resilience, and actual recoverability as non-negotiable.

What's the story behind your product?

Mindtime's answer:

Mindtime began in 1998 by driving around with hard drives. Before the cloud, protecting data meant collecting physical media and moving it to secure storage. The principle never changed: a backup is a promise, not a checkbox.As broadband and cloud services grew, the method evolved into managed Backup-as-a-Service for Microsoft 365, Google Workspace, servers and endpoints. Data stayed exclusively in Mindtime’s own Dutch and German data centres under European law — never with US hyperscalers. Encryption remained end-to-end with customer key control, and immutability became standard against ransomware.In 2025 Mindtime joined IT22 / Group22, combining nearly three decades of backup expertise with modern cloud engineering, still under the same European, privately owned roof. From hard drives to today’s EU-only platform, the constant has been independent storage and the promise that backup must actually work.

Which are the primary technologies used for building your product?

Mindtime's answer:

Mindtime is built on its own European infrastructure, with immutability, sovereignty and multi-tenant management at the core.The platform runs on Mindtime-owned racks in Tier III data centres in the Netherlands and Germany. Storage uses Object Lock immutability as standard. Encryption is end-to-end (AES-256) with key ownership remaining with the customer.

Who are some of the biggest customers of your product?

Mindtime's answer:

Mindtime’s customer base is broad and European, spanning local MSPs, SaaS providers, semi-government organisations and European businesses.

We serve healthcare, legal companies, semi government and local SME and enterprises

User comments

Share your experience with using HaloPSA and Mindtime. For example, how are they different and which one is better?

Reviews and articles

External articles and on-site reviews we used to compare the two products.

HaloPSA 5.0 · 1 review

Mindtime no reviews yet

HaloPSA Review
SaaSHub review

· Aug 2021

HaloPSA has been a great experience for us. We have been using it for just under a year and had tried several systems before we found HaloPSA. HaloPSA was the only one that ticked all the right boxes with its modern,...

We have no reviews of Mindtime yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

HaloPSA 4 mentions

Mindtime 0 mentions

ConnectWise Exodus - no wonder...!
We heard about haloPSA at the Vegas MSP conference last month. Several MSPs are moving to them. We were very impressed with the staff that represented the. Booth. Check ‘em out: https://halopsa.com. Source: over 3 years ago
Issues with help desk
I've been e-mailing support @ halopsa.com and my tickets always get created? I can also login to support.halopsa.com and log a ticket directly in the self service portal. Source: almost 4 years ago
Ticketing/PM/Time Tacking/Documentation Stack Review and Recommendation
We're an autotask shop, but if I was starting all over, I'd be looking hard at https://halopsa.com/. Source: over 4 years ago

Tracking Mindtime since Oct 2026.

Alternatives to HaloPSA and Mindtime

When comparing HaloPSA and Mindtime, you can also consider the following products.

Datto
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Veeam
Veeam develops backup, disaster recovery and virtualization management software for VMware and Hyper-V virtual environments.

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Atera
Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with our proprietary Action AI™.

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Acronis
Acronis is a universal level of backup and data recovery platform for home and business users.

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NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

Compare NinjaOne to HaloPSA or Mindtime:

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SuperOps
Modern PSA and RMM Software for MSP's and IT Teams

Compare SuperOps to HaloPSA or Mindtime:

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