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HaloPSA VS FirsTech

Compare HaloPSA VS FirsTech and see what are their differences

HaloPSA

You’re in good company 100,000+ people, from 40+ countries, trust HaloPSA to centralise their business processes.

Rating
5.0 · 1 review
Pricing
Paid Free trial £35 / Monthly (per agent)
Promote on VibeVoted
Alternatives Is it good?
FirsTech

Firstech provides seamlessly process image cash letters and NACHA formatted ACH File. We also offer BAI and EDI format reporting to our clients, which others dont.

Rating
0 reviews
Pricing
Paid $1,000 / Monthly (per report)
Promote on VibeVoted
Alternatives Is it good?
LeadExec
AI-powered lead distribution software for lead sellers, ping/post marketplaces, and enterprise teams managing real-time routing, buyer management, compliance, and scalable lead delivery. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, HaloPSA seems to be more popular. It has been mentioned 4 times since March 2021.

social mentions
4 vs 0
Professional Services Automation popularity
100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

HaloPSA
FirsTech
Website halopsa.com firstechpayments.com
Pricing
Paid Free trial £35 / Monthly (per agent) Official pricing
Paid $1,000 / Monthly (per report)
Platforms
Windows Browser Android Web iOS Google Chrome REST API Firefox Cross Platform JavaScript Safari Chrome OS iPhone Cloud Internet Explorer Windows Phone Edge Node JS .Net AWS C++ TypeScript Windows IIS +20
Browser
Company — 1984
Listed in
PSA Professional Services Automation Help Desk Help Desk And Ticketing CRM Service Desk MSP +4
Banking Online Payments Merchant Solutions

About HaloPSA and FirsTech

In their own words, as submitted to SaaSHub.

HaloPSA
FirsTech

HaloPSA is a single, all-inclusive solution, designed for MSPs. HaloPSA gives you the power to manage your comprehensive service desk with powerful ITIL aligned out-of-the-box functionality. With an integrated PSA platform you will experience features such as time-tracking and billing, advanced...

Read more about HaloPSA

As a subsidiary of a financial institution, FirsTech provides unique opportunities for you that differentiate us from the competition. We can seamlessly provide you with the ability to process image cash letters and NACHA formatted ACH files, as well as provide specific reporting—such as BAI and...

Read more about FirsTech

Features and specs

What each product offers, as listed by its team.

HaloPSA 1 feature
FirsTech 4 features
  • Help desk & requests management
  • Comprehensive Payment Solutions
    FirsTech offers a wide range of payment processing services including ACH, credit card processing, and online payments, making it a versatile option for businesses.
  • Customer Support
    They provide robust customer support options, ensuring that clients can get help when they need it.
  • Security
    FirsTech implements strong security measures to protect sensitive financial data, which is crucial for businesses handling payment transactions.
  • Integration
    The platform offers numerous integration options with other business software, which can streamline operations and improve efficiency.

Possible disadvantages

  • Pricing Transparency
    There may be a lack of transparent pricing on their website, which can make it difficult for potential customers to evaluate cost-effectiveness.
  • Complexity for Small Businesses
    The range of services might be overwhelming for small businesses that don’t require such comprehensive solutions.
  • Learning Curve
    The platform could have a learning curve for new users, especially those not familiar with payment processing systems.
  • Customization Needs
    Although it offers many features, some businesses may find they require custom solutions that FirsTech does not readily offer.

Analysis

An editorial look at what each product does well and who it suits.

HaloPSA
FirsTech

No analysis of HaloPSA yet.

Overall verdict

  • FirsTech appears to be a legitimate B2B payment processing and bill payment technology provider, primarily serving utilities, municipalities, and billing organizations rather than individual consumers. It seems to be a niche, established player in the bill payment space rather than a consumer-facing fintech app, so its 'goodness' depends heavily on whether you're a business looking for payment infrastructure or an individual searching for a payment app.

Why this product is good

  • Specializes in bill payment processing for utilities and service providers, suggesting industry-specific expertise
  • Offers multiple payment channel integrations (online, phone, mail, in-person) which is valuable for organizations with diverse customer bases
  • Likely provides compliance and security features necessary for handling recurring bill payments
  • Appears to focus on B2B enterprise solutions rather than spreading thin across many market segments

Recommended for

  • Utility companies and municipalities needing bill payment processing infrastructure
  • Billing organizations looking for multi-channel payment collection tools
  • Businesses seeking to outsource complex payment reconciliation and processing
  • Enterprises requiring a specialized, industry-focused payment partner rather than a general-purpose processor

Videos

Walkthroughs and reviews on video.

HaloPSA 3 videos + Add
FirsTech 1 video + Add

HaloPSA - An Introduction (2021)

More videos

  • - HaloPSA - RMM (2021)
  • - HaloPSA - Billing (2021)

FirsTech: History & Heritage

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
HaloPSA
FirsTech
100% 100%
Professional Services Automation
0% 0%
0% 0%
Online Payments
100% 100%
100% 100%
Help Desk
0% 0%
0% 0%
Merchant Solutions
100% 100%

User comments

Share your experience with using HaloPSA and FirsTech. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

HaloPSA 5.0 · 1 review
FirsTech no reviews yet
  • HaloPSA Review
    SaaSHub review
    · Aug 2021

    HaloPSA has been a great experience for us. We have been using it for just under a year and had tried several systems before we found HaloPSA. HaloPSA was the only one that ticked all the right boxes with its modern,...

We have no reviews of FirsTech yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

HaloPSA 4 mentions
FirsTech 0 mentions
  • ConnectWise Exodus - no wonder...!
    We heard about haloPSA at the Vegas MSP conference last month. Several MSPs are moving to them. We were very impressed with the staff that represented the. Booth. Check ‘em out: https://halopsa.com. Source: over 3 years ago
  • Issues with help desk
    I've been e-mailing support @ halopsa.com and my tickets always get created? I can also login to support.halopsa.com and log a ticket directly in the self service portal. Source: almost 4 years ago
  • Ticketing/PM/Time Tacking/Documentation Stack Review and Recommendation
    We're an autotask shop, but if I was starting all over, I'd be looking hard at https://halopsa.com/. Source: almost 5 years ago

View more

Tracking FirsTech since Mar 2021.

Alternatives to HaloPSA and FirsTech

When comparing HaloPSA and FirsTech, you can also consider the following products.

  • Datto

    Datto protects essential business data for tens of thousands of the world's fastest growing companies, delivering uninterrupted access to data on site, in transit, and in the cloud.

    Compare Datto to HaloPSA or FirsTech:

    Datto vs HaloPSA Datto vs FirsTech
  • Atera

    Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with our proprietary Action AI™.

    Compare Atera to HaloPSA or FirsTech:

    Atera vs HaloPSA Atera vs FirsTech
  • NinjaOne

    NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

    Compare NinjaOne to HaloPSA or FirsTech:

    NinjaOne vs HaloPSA NinjaOne vs FirsTech
  • SuperOps

    Modern PSA and RMM Software for MSP's and IT Teams

    Compare SuperOps to HaloPSA or FirsTech:

    SuperOps vs HaloPSA SuperOps vs FirsTech
  • Productive.io

    Manage your entire agency with one tool. Productive integrates your sales pipeline, scheduling, time tracking, collaboration, invoicing and profitability reporting.

    Compare Productive.io to HaloPSA or FirsTech:

    Productive.io vs HaloPSA Productive.io vs FirsTech
  • ConnectWise Manage

    ConnectWise Manage is a project management solution that connects all crucial business processes in a single application.

    Compare ConnectWise Manage to HaloPSA or FirsTech:

    ConnectWise Manage vs HaloPSA ConnectWise Manage vs FirsTech
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