What are some alternatives?
When comparing Halo and UseResponse, you can also consider the following products
Looker - Looker makes it easy for analysts to create and curate custom data experiences—so everyone in the business can explore the data that matters to them, in the context that makes it truly meaningful.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Sisense - The BI & Dashboard Software to handle multiple, large data sets.
UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.
Chartio - Chartio is a powerful business intelligence tool that anyone can use.
ZenDesk - Zendesk is a beautiful, lightweight help-desk solution.