What are some alternatives?
When comparing Halo and Freshdesk, you can also consider the following products
Looker - Looker makes it easy for analysts to create and curate custom data experiences—so everyone in the business can explore the data that matters to them, in the context that makes it truly meaningful.
ZenDesk - Zendesk is a beautiful, lightweight help-desk solution.
Sisense - The BI & Dashboard Software to handle multiple, large data sets.
LiveAgent - LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start you free 14-day trial today.
Alteryx - Alteryx provides an indispensable and easy-to-use analytics platform for enterprise companies making critical decisions that drive their business strategy and growth.
Zoho Desk - Industry's first context-aware Helpdesk Software