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Hakka Labs VS SupportYourApp

Compare Hakka Labs VS SupportYourApp and see what are their differences

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Hakka Labs logo Hakka Labs

Community (content, jobs) for software engineers

SupportYourApp logo SupportYourApp

24/7 Professional Outsourced Customer Support Team
  • Hakka Labs Landing page
    Landing page //
    2023-02-16
  • SupportYourApp
    Image date //
    2025-07-29

SupportYourApp is a support-as-a-service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010.

Our mission is to create an ecosystem where the best of people and technology work together to turn a one-time customer into a lifelong client.

Reasons to Count On Us

  • Over 15 years of experience
  • 1200+ professionals on our team
  • 60+ operational languages
  • PCI/DSS Level 1 Service Provider
  • ISO/IEC 27001:2013 certified
  • GDPR-, CCPA-, and HIPAA-compliant
  • Refined processes for onboarding, learning, and human development
  • Customer-focused consultants with exceptional language skills

Our Services Include, But Are Not Limited To:

  • Customer support (Front desk, Tier 1)
  • Technical support (Tier 1-3)
  • Social media customer service
  • CX services
  • AI-powered support teams
  • System setup and Integration
  • Reception desk services
  • Back-office services (data entry, content moderation & enrichment)
  • KYC & ID verification
  • Data annotation
  • Staff augmentation (web & software developers, UX/UI designers, QA)

Every company is different and requires a unique experience. That’s why we don’t offer one-fits-all solutions, but approach every client individually. We are all diverse, but we have one goal – to support people. We support. You grow.

Hakka Labs features and specs

  • Technical Content Quality
    Hakka Labs provides high-quality technical content, including articles, videos, and podcasts, created by industry experts, which can be valuable for professionals looking to enhance their knowledge and skills.
  • Community Engagement
    The platform fosters a sense of community among tech professionals by offering opportunities for networking, discussions, and collaborations, which can be beneficial for career growth.
  • Diverse Topics
    Hakka Labs covers a wide range of topics within the technology sector, appealing to a broad audience with varying interests and specializations.

Possible disadvantages of Hakka Labs

  • Limited Free Access
    Some of the high-quality content on Hakka Labs may be behind a paywall or require a subscription, which can limit access for users who are not willing to pay for premium content.
  • Niche Audience
    The technical focus of Hakka Labs might cater to a very niche audience, which could be less appealing to non-technical users or those not deeply involved in the tech industry.
  • Content Overload
    Given the vast quantity of content available, users might find it overwhelming to sift through all the materials and identify the most valuable resources for their needs.

SupportYourApp features and specs

  • Multilingual Support
    SupportYourApp offers support services in multiple languages, allowing businesses to cater to a global audience and enhance customer satisfaction across different regions.
  • Scalability
    The service is scalable, which means it can grow with your business needs. Whether you're a startup or an established enterprise, SupportYourApp can adjust its offerings to suit your customer service demands.
  • Tech Expertise
    Focuses on providing support for tech products, meaning their agents are generally well-equipped to handle technical questions and offer a better customer experience for software and tech companies.
  • Data Security
    Offers high standards of data security, ensuring that client interactions and data are kept safe, which is crucial for maintaining customer trust.
  • Integration Capabilities
    Provides robust integration with various CRM and helpdesk software, making it easier for businesses to unify their customer service operations.

Hakka Labs videos

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SupportYourApp videos

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"We are all supporters"

Category Popularity

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Hakka Labs

SupportYourApp

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Customer Support
100% 100
AI
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Questions and Answers

As answered by people managing Hakka Labs and SupportYourApp.

Why should a person choose your product over its competitors?

SupportYourApp's answer:

Whether it’s live chat, or email, or call center outsourcing, we don’t believe in one-size-fits-all solutions. Instead, we take a personalized approach, recognizing that every client has unique business needs. Our team creates a tailored plan designed to address those needs and support our clients in reaching their goals.

How would you describe your primary audience?

SupportYourApp's answer:

We have experience providing customer care outsourcing services to 250+ clients in more than 30 countries across SaaS, healthcare, fintech, eCommerce, gaming, retail, and other industries. Companies like MacPaw, Whitebit, Softorino, and Happeo choose to work with us.

User comments

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What are some alternatives?

When comparing Hakka Labs and SupportYourApp, you can also consider the following products

Wittycircle - Networking tool for entrepreneurs, makers and curious minds.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

150 ChatGPT 4.0 prompts for SEO - Unlock the power of AI to boost your website's visibility.

Ticksy - Simple, beautiful customer support.

bloop - Code-search engine for developers

Influx - Customer support as a service

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