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Guardian Tracking VS Surfboard

Compare Guardian Tracking VS Surfboard and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
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Guardian Tracking logo Guardian Tracking

Guardian Tracking lets you document incidents & maintain records, so you can supply real-time performance feedback for your employees. Call to learn more!

Surfboard logo Surfboard

Simpler, smarter and fairer scheduling software for customer support teams at scale
  • Guardian Tracking Landing page
    Landing page //
    2023-09-23
  • Surfboard Landing page
    Landing page //
    2023-10-21

Surfboard automates the scheduling of customer service and operations teams with simplicity and fairness built into each part of the product. Automatically generate forecasts by integrating into your ticketing and phone systems and create fairly distributed schedules that are easy to tweak for last minute changes.

Shift plans are created eight weeks in advance with the ability to customise activities your team works on. Replace cumbersome spreadsheets and legacy workforce management software with simpler, smarter and fairer scheduling.

Guardian Tracking

Website
guardiantracking.com
Pricing URL
Official Guardian Tracking Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

Surfboard

Website
teamsurfboard.com
Pricing URL
Official Surfboard Pricing
$ Details
freemium £15.0 / Monthly (All features included)
Platforms
Web Browser Google Chrome Zendesk Intercom Twilio Salesforce Front Dixa
Release Date
2020 September
Edit details

Guardian Tracking features and specs

No features have been listed yet.

Surfboard features and specs

  • Scheduling: Fully automated with the ability to tweak
  • Forecasting: 12 weeks in advance
  • Shift Management: 8 weeks in advance
  • Integrations: Zendesk, Twilio, Intercom, Dixa, Salesforce, Front, Aircall

Guardian Tracking videos

+ Add

Guardian Tracking Client Testimonial

More videos:

  • Review - See Guardian Tracking in Action

Surfboard videos

+ Add

Lost Driver 3.0 Surfboard Review

More videos:

  • Review - Lost Retro Tripper Surfboard Review
  • Review - CI "Happy Everyday" Pass it Around Surfboard Review

Category Popularity

0-100% (relative to Guardian Tracking and Surfboard)

Guardian Tracking

Surfboard

Employee Performance Management
100 100%
Employee Performance Management
0% 0
Employee Scheduling
0 0%
Employee Scheduling
100% 100
HR
100 100%
HR
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using Guardian Tracking and Surfboard. For example, how are they different and which one is better?
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What are some alternatives?

When comparing Guardian Tracking and Surfboard, you can also consider the following products

Synergita - Employee Performance Management Software

Tymeshift - Tymeshift is effortless WFM. an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.

Small Improvements - Human-friendly performance management that helps employees grow and succeed

Assembled.com - A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.

Lattice - Lattice helps teams stay aligned around their goals so they can accomplish more.

Calabrio ONE - Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

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