Software Alternatives, Accelerators & Startups

Graylog VS SolarWinds MSP Manager

Compare Graylog VS SolarWinds MSP Manager and see what are their differences

Graylog logo Graylog

Graylog is an open source log management platform for collecting, indexing, and analyzing both structured and unstructured data.

SolarWinds MSP Manager logo SolarWinds MSP Manager

SolarWinds MSP Manager is the easy to use web-based help desk and billing software for IT service businesses.
  • Graylog Landing page
    Landing page //
    2023-10-20
  • SolarWinds MSP Manager Landing page
    Landing page //
    2023-09-28

Graylog

$ Details
Release Date
2012 January
Startup details
Country
United States
State
Texas
City
Houston
Founder(s)
Hass Chapman
Employees
10 - 19

Graylog features and specs

  • Centralized Logging
    Graylog aggregates and encodes all logs into a central location, making it easier to manage and monitor log data across distributed systems.
  • Scalability
    Graylog is designed to scale horizontally, allowing users to expand capacity by adding more servers, which is vital for growing environments.
  • Real-time Search and Analysis
    Graylog provides powerful search and filtering capabilities in real-time, enabling quick troubleshooting and root cause analysis.
  • Alerting and Notification
    Graylog can send alerts based on log data and specified conditions, helping users to proactively respond to issues and mitigate risks efficiently.
  • Extensible and Customizable
    Graylog allows for plugins and provides REST APIs for integration with other services, offering high levels of customization to fit various business needs.
  • User-friendly Interface
    Graylog offers an intuitive web-based interface that simplifies the process of managing and visualizing log data, making it accessible even for those with minimal technical knowledge.

Possible disadvantages of Graylog

  • Complex Setup
    Setting up Graylog can be complicated and time-consuming, particularly for users not familiar with log management and system administration.
  • Resource Intensive
    Graylog can be resource-intensive, requiring significant CPU, memory, and storage resources, which could be a limitation for smaller environments.
  • Steep Learning Curve
    Despite its user-friendly interface, mastering Graylog's advanced features may require a steep learning curve and significant investment in training.
  • Potential Vendor Lock-in
    Relying heavily on Graylog's ecosystem for log management can create dependencies that may be challenging to transition away from if needed.
  • Cost for Enterprise Features
    While Graylog offers a free open-source version, some advanced features and enterprise-grade capabilities are only available in the paid version, potentially increasing costs.
  • Limited Out-of-the-box Dashboards
    Graylog's default dashboard capabilities might not meet all needs, requiring additional customization or third-party tools to create comprehensive visualizations.

SolarWinds MSP Manager features and specs

  • Ease of Use
    SolarWinds MSP Manager features an intuitive interface, making it straightforward for users to navigate and manage their tasks efficiently without a steep learning curve.
  • Ticket Management
    The platform offers robust ticket management capabilities, allowing MSPs to track, prioritize, and resolve customer issues effectively.
  • Integration Capabilities
    It integrates seamlessly with other tools and platforms, improving overall workflow and data synchronization across various services.
  • Mobile App
    The mobile application allows technicians to access the system and complete tasks on-the-go, enhancing flexibility and productivity.
  • Reporting Features
    Comprehensive reporting features enable detailed insights into business performance, helping MSPs make data-driven decisions.
  • Customer Management
    Efficient customer management tools help in maintaining and tracking client information, ensuring quality customer service.

Possible disadvantages of SolarWinds MSP Manager

  • Limited Customization
    Some users might find the customization options lacking, with limited scope to tailor the platform to specific business needs.
  • Price
    The cost of subscribing to SolarWinds MSP Manager can be prohibitive for smaller MSPs or those with tighter budgets.
  • Performance Issues
    There have been occasional reports of performance issues, such as slow loading times, which can affect productivity.
  • Learning Curve for Advanced Features
    While the basic interface is user-friendly, mastering more advanced features may require a learning period and potentially additional training.
  • Support Quality
    Some users have reported that customer support can be slow to respond and not always helpful in resolving complex issues.

Analysis of Graylog

Overall verdict

  • Graylog is considered a robust and reliable log management tool, especially suitable for organizations looking for an open-source solution with enterprise capabilities. Its strong community support and extensive documentation make it a popular choice among IT professionals.

Why this product is good

  • Graylog is highly regarded for its ability to centralize and manage log data from various sources in real-time. It offers powerful search and analysis capabilities with a simple interface and supports a wide range of plugins and integrations. Graylog also excels in scalability, allowing users to handle large volumes of data efficiently.

Recommended for

  • System administrators looking for a centralized log management solution
  • IT security teams requiring real-time log analysis and monitoring
  • Organizations operating in a scalable environment with large data volumes
  • Developers needing customizable dashboards and reporting tools
  • Businesses that prefer open-source software with enterprise features

Analysis of SolarWinds MSP Manager

Overall verdict

  • Overall, SolarWinds MSP Manager is considered a good choice for managed service providers looking for a comprehensive service management solution. It offers valuable features that help MSPs improve service delivery and customer satisfaction while optimizing their internal processes.

Why this product is good

  • SolarWinds MSP Manager, now part of N-able, is a cloud-based service management software focused on helping managed service providers (MSPs) deliver efficient and effective services to their clients. It is designed to streamline operations with features like trouble ticketing, customer management, billing, and reporting. The platform is appreciated for its user-friendly interface, integration capabilities, and mobile access, which enable technicians to work efficiently, both onsite and remotely.

Recommended for

  • Small to medium-sized managed service providers in need of a cloud-based management solution
  • MSPs looking to improve their service efficiency with integrated billing and ticketing systems
  • Service providers seeking a customizable and scalable platform with mobile access for field technicians

Graylog videos

Graylog 3 0 OpenSource Demo

More videos:

  • Review - Graylog, Open Source Log Management
  • Review - 22. Graylog 3.0 Sidecar Windows Configuration

SolarWinds MSP Manager videos

SolarWinds MSP Manager

Category Popularity

0-100% (relative to Graylog and SolarWinds MSP Manager)
Monitoring Tools
92 92%
8% 8
Log Management
100 100%
0% 0
IT Management
0 0%
100% 100
Performance Monitoring
100 100%
0% 0

User comments

Share your experience with using Graylog and SolarWinds MSP Manager. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Graylog and SolarWinds MSP Manager

Graylog Reviews

The Top 14 Free and Open Source SIEM Tools For 2022
Our last tool but by no means the least is Graylog. It is a log management platform that gathers data from different locations across your network infrastructure.
Source: logit.io
Top 10 Log Management Services
Graylog is a well-known log management tool because of its services. It provides a user interface just like some other log management tools. Almost all of the provided features are the same other than reading from Syslog files. Here you cannot read directly read from the Syslog files. It is inconvenient because you have to send your messages to Graylog.
Best Log Management Tools: Useful Tools for Log Management, Monitoring, Analytics, and More
Graylog is a free and open-source log management tool that supports in-depth log collection and analysis. Used by teams in Network Security, IT Ops and DevOps, you can count on Graylogโ€™s ability to discern any potential risks to security, lets you follow compliance rules, and helps to understand the root cause of any particular error or problem that your apps are experiencing.
Source: stackify.com

SolarWinds MSP Manager Reviews

We have no reviews of SolarWinds MSP Manager yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Graylog seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Graylog mentions (3)

  • Datadog vs. Splunk: Observability Tools Comparison
    GraylogGraylog is an open-source platform that provides log management, search, and real-time analysis. It also performs SIEM operations, making it a perfect alternative to Splunk. - Source: dev.to / 4 months ago
  • Enhancing API Observability Series (Part 2): Log Analysis
    Graylog: Supports various log sources and formats, providing real-time search, analysis, and visualization functionalities. - Source: dev.to / over 1 year ago
  • Join us June 24 at 11:00 AM EDT: "All Things Configuredโ€ Discord Show with our founder, Lennart Koopman
    Join our new Graylog Community Discord channel for our new chat/call-in show, โ€œAll Things Configuredโ€. Our founder, Lennart Koopman, will host the show with Jeff Darrington, Senior Technical Marketing Manager, as his guest. Jeffโ€™s well-known to many of you as the star of our Graylog How-To series of videos and blog posts on Graylog.org. Get a jump on the event, which will be live on Friday, June 24 at 11:00 AM EDT. Source: over 3 years ago

SolarWinds MSP Manager mentions (0)

We have not tracked any mentions of SolarWinds MSP Manager yet. Tracking of SolarWinds MSP Manager recommendations started around Mar 2021.

What are some alternatives?

When comparing Graylog and SolarWinds MSP Manager, you can also consider the following products

Sumo Logic - Sumo Logic is a secure, purpose-built cloud-based machine data analytics service that leverages big data for real-time IT insights

Atera - Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platformโ€”streamlining organizational IT management at scale with our proprietary Action AIโ„ข.

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

ManageEngine RMM Central - Unified Solution for network monitoring and endpoint management for MSPs

Logz.io - Logz.io provides log analysis software with alerts, role-based access, unlimited scalability and free ELK apps. Index, search & visualize your log data!

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.