Grapple's answer

Grapple is built for small to medium-sized companies who haven't successfully implemented traditional BI software like Looker, Power BI, Tableau, or other solutions like DataRails and Domo. Traditional BI software requires a lot of technical knowledge to setup, maintain, and they often make it really difficult for less technical users to customize. This means your dashboards either 1) don't work, or 2) aren't flexible and easy to use enough to let operators adjust them as they need during the course of businesses.

Grapple is designed from the beginning for non-technical operators across marketing, sales, and finance.

TriggerDeck.io's answer:

Teams should choose TriggerDeck when they want a mobile-first Zabbix experience without giving a third-party backend access to their monitoring credentials. It is designed for fast triage on iPhone, supports multiple servers, and focuses on the workflows operators actually need on the go: active problems, details, hosts, items, charts, dashboards, and optional push notifications. The product is opinionated about security, clear data boundaries, and reducing friction between alert and action.

Grapple's answer

Grapple is great for data savvy operators who love working with data. We're particularly helpful for companies with 25 to 500 employees who serve other businesses (B2B) and are focused on improving their CRM analytics and SaaS metrics. If you're using apps like Salesforce, Hubspot, Zendesk, Stripe, or Asana, Grapple is for you!

If you want to write data notebooks in python or SQL and want under-the-hood control of your data stack, Grapple is not for you. We recommend you try Omni or Hex.

TriggerDeck.io's answer:

TriggerDeck is built for teams that run their own Zabbix-based monitoring environments. The primary audience includes IT operations teams, sysadmins, SREs, DevOps and platform engineers, NOC operators, and technical leads who need secure mobile visibility into infrastructure and incident state while away from their desks.

Grapple's answer

Jack, co-founder/CEO, had the idea for Grapple a couple years ago after spending almost a decade building in Tableau, Looker, Google Data Studio, Trevor.io, and the list goes on! Jack spent a lot of time collaborating with non-technical users in sales, marketing, bizops, finance on dashboards and after one particularly simple report that was still difficult to generate, he thought there must be a better way! Turns out, most data platforms require a ton of other tools and a ton of other people all of which are slow and expensive—delaying your time-to-insight. Jack had the idea to compress the data stack into a single tool, that maybe couldn't do everything, but would be the fastest, easiest way to pull the types of reports he pulled all the time over the last 10 years. Fast-forward to today, Andrew joined as co-founder/CTO and Grapple is now generally available and includes a suite of AI features to take Grapple's speed and ease of use even further. Let us know what you think!

TriggerDeck.io's answer:

TriggerDeck was created to solve a specific gap in the Zabbix ecosystem: mobile access often becomes less trustworthy when it depends on a hosted proxy or external credential sharing. The product started from the idea that teams should be able to check monitoring data securely from an iPhone and get instant push delivery.

Grapple's answer

Grapple is a fully vertically integrated data platform and does not require any additional tooling. Unlike competitors Looker and PowerBI, Grapple includes everything you need to get started. Frustrated by your slow data team? Get started with Grapple right away.

In nerd speak, Grapple seamlessly bundles the following tools, you won't even need to manage them: - An ETL and data warehouse for centralizing your data - Automatic data modeling so your data is queryable right away - Visualization and analytics UI

And on top of all that, Grapple provides modern functionality too: - Unlimited Viewers: share your dashboards with as many users as you want, just like a Google Docs - AI/Natural Language: customize your dashboard with natural language instead of SQL or spreadsheet formulas - Straightforward pricing: pay as you go with monthly per user pricing

TriggerDeck.io's answer:

TriggerDeck is built around a strict trust model for Zabbix environments: the iPhone app connects directly to the customer’s Zabbix API. Using our integration service its able to deliver Push notifications from Zabbix directly to your iPhone. This gives teams secure mobile access to problems, hosts, items, charts, and dashboards without introducing a hosted read

Grapple's answer

Grapple's application layer is written in React + Laravel and under the hood uses a mixture of PostgreSQL and No-SQL to deliver data warehousing and analytics capabilities.

TriggerDeck.io's answer:

TriggerDeck is built primarily with Swift 6, SwiftUI, Swift Charts, URLSession with async/await, SwiftData, and Keychain on iOS.

TriggerDeck.io's answer:

TriggerDeck does not publicly disclose customer names at this stage.