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GoToAssist VS Core dna

Compare GoToAssist VS Core dna and see what are their differences

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GoToAssist logo GoToAssist

RescueAssist, formerly GoToAssist, identifies, diagnoses & solves issues fast with our remote desktop support software. Learn more about RescueAssist today!

Core dna logo Core dna

The Ultimate Headless CMS, DXP & E-Commerce Platform. Build modern websites and applications all in one place. Use Core dna to simplify your technology environment.
  • GoToAssist Landing page
    Landing page //
    2023-08-20
  • Core dna Landing page
    Landing page //
    2023-08-22

Core dna has developed a unified content and commerce platform that helps mid-market to enterprises companies scale their digital experiences.

With a cloud native and API-first architecture, Core dna empowers digital teams to create experiences across platforms, channels and devices. With local offices in Australia (Melbourne), USA (Boston) and Europe (Berlin) and a partner network across the world, Core dna is well positioned to help companies scale globally.

Core dna powers the content and commerce sites of a diverse set of companies like Clark Rubber, Fujitsu, Langham hotels, Uberall, Standard process and Swinburne university.

GoToAssist features and specs

  • Ease of Use
    GoToAssist provides a user-friendly interface, making it simple for technicians to navigate and manage support sessions efficiently.
  • Remote Control & Diagnostics
    It offers comprehensive remote control capabilities and diagnostic tools, enabling technicians to troubleshoot and resolve issues quickly.
  • Multi-Platform Support
    GoToAssist supports a wide range of platforms, including Windows, Mac, iOS, and Android, making it versatile for various environments.
  • Security Features
    The service includes robust security measures such as end-to-end encryption and multi-factor authentication to protect sensitive information.
  • Scalability
    It can easily scale to accommodate growing teams or increasing support demands without significant downtime or performance issues.

Possible disadvantages of GoToAssist

  • Cost
    GoToAssist can be relatively expensive compared to some other remote support solutions, making it less accessible for smaller organizations or individuals.
  • Learning Curve
    Though the interface is user-friendly, new users may still face a moderate learning curve to fully utilize all advanced features.
  • Connectivity Issues
    Some users have reported occasional connectivity problems, which can interrupt support sessions and reduce productivity.
  • Limited Customization
    The platform offers limited customization options for branding and interface adjustments, which might not meet all organizational needs.
  • Support Response Time
    Users have experienced slow response times from GoToAssist’s customer support, which can be frustrating during critical issues.

Core dna features and specs

  • Unified Platform
    Core dna offers a unified platform that combines content management, e-commerce, and marketing tools, allowing businesses to manage their digital presence from a single interface.
  • Flexibility
    The platform is highly customizable, which allows developers to tailor websites to specific business needs without being restricted by rigid templates or structures.
  • Scalability
    Core dna is built to scale with businesses as they grow, making it suitable for both small startups and large enterprises with evolving needs.
  • Security
    The platform provides robust security features, including regular updates and protection measures to ensure that data remains secure and compliant with industry standards.
  • Support
    Core dna offers strong customer support, including dedicated onboarding and ongoing assistance to help users maximize the platform's capabilities.

Possible disadvantages of Core dna

  • Learning Curve
    Due to its comprehensive features and flexibility, new users might face a steeper learning curve compared to simpler platforms.
  • Cost
    Core dna is a premium platform that may have higher costs associated with it compared to other CMS solutions, especially for smaller businesses with limited budgets.
  • Complexity
    While the extensive features are beneficial, they might prove overwhelming for businesses that need only basic functionalities.
  • Dependency on Internet
    Being a cloud-based solution, Core dna requires a stable internet connection to access and manage business operations, which might be a limitation in areas with poor internet connectivity.
  • Customization Time
    While developers appreciate the flexibility, the time required for significant customization can be longer, potentially leading to delays in project timelines.

Analysis of GoToAssist

Overall verdict

  • Overall, GoToAssist is a highly regarded tool for remote support needs, offering a robust set of features that cater to both small businesses and larger enterprises. However, it is important to evaluate specific business requirements and compare with similar tools to ensure it meets specific needs.

Why this product is good

  • GoToAssist is considered good because it provides reliable remote support tools, enabling IT professionals to troubleshoot and resolve issues quickly. It offers features like screen sharing, unattended access, and multi-session handling, which enhance productivity and efficiency. The platform is generally praised for its ease of use, security features, and scalability, making it suitable for various business sizes.

Recommended for

    GoToAssist is recommended for IT professionals, helpdesk support teams, and businesses that require a dependable and user-friendly remote support solution. It is particularly suitable for organizations looking for a scalable tool with advanced security measures.

GoToAssist videos

+ Add

Introducing RescueAssist: Radically Refreshing Employee Support

More videos:

  • Tutorial - How to Connect with a RescueAssist Technician

Core dna videos

+ Add

Introduction to Core dna

More videos:

  • Review - Core DNA, Introduction Video - Motion Graphic videos | Creativa - Melbourne

Category Popularity

0-100% (relative to GoToAssist and Core dna)

GoToAssist

Core dna

Remote Desktop
100 100%
Remote Desktop
0% 0
Blogging Platform
0 0%
Blogging Platform
100% 100
Monitoring Tools
100 100%
Monitoring Tools
0% 0
CMS
0 0%
CMS
100% 100

User comments

Share your experience with using GoToAssist and Core dna. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare GoToAssist and Core dna

GoToAssist Reviews

14 Best TeamViewer Alternatives of 2022
GoToAssist was previously known as Rescue Assist. It is a product designed and developed by LogMeIn. Rescue Assist can be launched directly from a browser. You can even install it on a mobile device and a desktop computer. This makes Rescue Assist one of the best TeamViewer alternatives and, of course, of the best remote access terminals available today.
Source: www.cloudzat.com
25 Best TeamViewer Alternative Software (Free/Paid) in 2021
RescueAssist is a cloud-based remote support platform. This platform is used for IT support teams and customer and support organizations. This remote desktop software for creating the Rescue brand of support products.
Source: www.guru99.com

Core dna Reviews

21 Headless CMS Platforms That You Should Check Out
Core DNA allows you to create websites and applications in one place. In addition, API-driven features make it easy to customize a number of elements on a website.
Source: popupsmart.com
34 Headless CMS That Should Be On Your Radar
Boston-based Core dna is a proprietary headless CMS made up of over 80 individual applications supporting digital experience management, eCommerce, portals, and intranets.
Source: www.cmswire.com

Social recommendations and mentions

Based on our record, GoToAssist seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

GoToAssist mentions (2)

Core dna mentions (0)

We have not tracked any mentions of Core dna yet. Tracking of Core dna recommendations started around Mar 2021.

What are some alternatives?

When comparing GoToAssist and Core dna, you can also consider the following products

TeamViewer - TeamViewer lets you establish a connection to any PC or server within just a few seconds.

Mura - Mura CMS is an open source CMS that is both powerful and easy to use.

ScreenConnect - ScreenConnect is a mobile app that allows you to instantly connect with another system from anywhere with a connection to the internet. The software not only comes in a mobile app, but it has a desktop version as well for complete coverage.

dotCMS - Java-based content management system

AnyDesk - AnyDesk is the world's most comfortable remote desktop application. Access all your programs, documents and files from anywhere, without having to entrust your data to a cloud service.

Contentful - You don't need another CMS. You need a better way to manage content — unified, structured, and ready to deploy to any digital channel.

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