Backed by powerful technology and comprising stellar features, ProProfs Knowledge Base software helps businesses build a central knowledge base platform for their customers as well as employees. It is an effective tool that is instrumental in decreasing customer tickets significantly. Using this software, companies can enhance collaboration among their employees, train their workforce and provide a smooth onboarding to new hires. It ensures compatibility with multiple devices including mobile phones, tablets, and laptops, thus providing anytime, anywhere accessibility to users.
With its smart settings and robust integrations with tools like Google Analytics, Slack, Microsoft Azure AD, Zendesk, Helpdesk, etc., the software proves to be a powerful knowledge management tool. It also provides a wide array of themes and designs using which firms can create visually appealing help sites. Besides this, it also empowers them to enhance the security of their knowledge base by assigning roles and permissions to different users.
Well first of all its easy to carry as its in my mobile device plus laptop. File sharing is not only secure but also easy to use. giving me all kind of access to google doc, google presentation, data and etc. working on big projects with big teams is being made easy by google drive.
I wanted a knowledge base solution for my internal team to coordinate and collectively work together. ProProfs helps to bring teams together to collaborate on ideas. Now we can easily share our information with anybody within the team easily.
Best features: We are using it for the last 1.5 years and found some best feature in our uses- - Roles and Permissions, - Integrations with multiple tools, - It's reporting feature
Based on our record, Google Drive seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I'm running the latest beta of Ventura and the Google Drive sync app installed from google.com/drive. Source: over 1 year ago
Is Google Drive good for backing up files? Safety of personal Data loss is important, choosing Google Drive as means to Store files and folder is key to preventing loss of Data. Backup files to Google Drive are very useful for to managed personal files and making files easier to share with family and friends. How to use Google Drive for backup. Source: about 2 years ago
Dropbox - Online Sync and File Sharing
Document360 - Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.
Mega - Secure File Storage and collaboration
HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.
Box - Box offers secure content management and collaboration for individuals, teams and businesses, enabling secure file sharing and access to your files online.
Kbee - Create a wiki in 5 minutes Kbee turns your Google Drive folders into a fast, searchable wiki for you and your team.