Backed by powerful technology and comprising stellar features, ProProfs Knowledge Base software helps businesses build a central knowledge base platform for their customers as well as employees. It is an effective tool that is instrumental in decreasing customer tickets significantly. Using this software, companies can enhance collaboration among their employees, train their workforce and provide a smooth onboarding to new hires. It ensures compatibility with multiple devices including mobile phones, tablets, and laptops, thus providing anytime, anywhere accessibility to users.
With its smart settings and robust integrations with tools like Google Analytics, Slack, Microsoft Azure AD, Zendesk, Helpdesk, etc., the software proves to be a powerful knowledge management tool. It also provides a wide array of themes and designs using which firms can create visually appealing help sites. Besides this, it also empowers them to enhance the security of their knowledge base by assigning roles and permissions to different users.
I wanted a knowledge base solution for my internal team to coordinate and collectively work together. ProProfs helps to bring teams together to collaborate on ideas. Now we can easily share our information with anybody within the team easily.
Best features: We are using it for the last 1.5 years and found some best feature in our uses- - Roles and Permissions, - Integrations with multiple tools, - It's reporting feature
It's much more convenient than GoogleDrive. I frequently use it to share my projects on freelance platforms. This is reliable cloud storage with many features
Based on our record, Dropbox seems to be more popular. It has been mentiond 28 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Even better: upload an example Excel file to a file-sharing website (box.net/files, dropbox.com, onedrive.live.com, etc), and post a download link that does not require that we log in. Source: 7 months ago
Note that Dropbox automatically backs up all your files. So if you delete a file, you can recover it on dropbox.com, even 6 months later. Source: 11 months ago
Upload what is on that stick to a cloud based system that is not vulnerable to degradation of hardware, you can get a lot of storage for free on sites like dropbox.com, mega.nz, or icloud. You can also always make multiple backups. Source: 11 months ago
Did you try logging into dropbox.com and checking there? Often the files remain online even if they are removed locallY. You have to log in with the same account you deleted Locally. Source: 11 months ago
Dropbox: You absolutely NEED backups. Ideally, both physical and cloud backups, because if you only have one backup, you're not backed up. I can't even begin to tell you how many writers have lost days, weeks, or even entire novels worth of work because they failed to back up their work, then had their computer break or had some weird software snafu. Dropbox is my preferred cloud backup solution, because you can... Source: 11 months ago
Document360 - Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.
Google Drive - Access and sync your files anywhere
HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.
Mega - Secure File Storage and collaboration
Kbee - Create a wiki in 5 minutes Kbee turns your Google Drive folders into a fast, searchable wiki for you and your team.
Box - Box offers secure content management and collaboration for individuals, teams and businesses, enabling secure file sharing and access to your files online.