GoodDay
Jira
Trac
Redmine
Trello
Bitrix24
Mantis Bug Tracker
Wrike
osTicket
Freshdesk
Intercom
Zendesk
LiveAgent
tawk.to
JivoChat
TextUs
GoodDay osTicketBased on our record, osTicket seems to be a lot more popular than GoodDay. While we know about 38 links to osTicket, we've tracked only 2 mentions of GoodDay. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Slightly more complicated than Todoist or TickTick, but much more powerful is GoodDay. Which is a kind of simplified ClickUp. Not well known, but quite OK. Source: 11 months ago
What I would like help with is building my stack. Currently, they are using Google Workspace and trying out Goodday for task management. They are a hybrid of Macs and a few pcs that they purchaced before hiring me. I am thinking about moving from Google Workspace to Microsoft 365 because that is what I am used to. In addition too, they are willing and able to move to a windows environment. This company has been... Source: over 1 year ago
You can try osTicket https://osticket.com The UI is very tho dated, but we're working on a rewrite with modern UI. - Source: Hacker News / 8 months ago
Check out https://osticket.com/ I used earlier on my career. It’s free to use it worked great for a small team and it has everything you need. Source: 10 months ago
We use https://osticket.com/ It's not a groundbreaking ticket system but it's rock solid, user-friendly, and free. Source: 12 months ago
Another option, for a dedicated ticketing/helpdesk system, is osTicket. Self-hosted is completely free, and I had it up and running inside of an hour, from creating a fresh Debian LXC, installing Apache/MariaDB/PHP8.1, and uploading the requisite files for osTicket followed by the initial setup. Going off your mention of snaps, I'm assuming you're on Ubuntu or a derivative, if you'd like I should be able to... Source: 12 months ago
GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA. Source: about 1 year ago
Jira - The #1 software development tool used by agile teams. Jira Software is built for every member of your software team to plan, track, and release great software.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Trac - Trac is a project management and bug/issue tracking system. Provides an interface to Subversion and an integrated wiki.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Redmine - Flexible project management web application
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
