Software Alternatives & Reviews

Gmelius VS Zendesk

Compare Gmelius VS Zendesk and see what are their differences

Gmelius logo Gmelius

Gmelius is the first collaboration platform designed for G Suite and your company's daily tools.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
  • Gmelius Landing page
    Landing page //
    2023-09-07

Gmelius transforms your Gmail / G Suite inbox into your company’s workspace. It seamlessly bridges the gap between external and internal communications like email and chat, while empowering your team with collaborative tools like shared inboxes, shared labels, email notes, kanban boards, and more. And with its new Slack integration, you can stop switching between communication channels, and make your inbox even more collaborative. Gmelius is a complete solution that lets you automate your workflows, and manage your customer and project pipelines from beginning to end - without leaving your inbox and with real-time syncing across all team members and all devices - web & mobile.

  • Zendesk Landing page
    Landing page //
    2022-03-08

Gmelius features and specs

  • Shared Inbox: true
  • Kanban board: true
  • Automated workflow: true
  • Analytics and Reporting: true

Zendesk features and specs

No features have been listed yet.

Gmelius videos

Gmelius basic walkthrough

More videos:

  • Tutorial - How to use Gmelius tracking features
  • Review - gmelius.com vs boomeranggmail.com

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Gmelius and Zendesk)
Email Productivity
100 100%
0% 0
Customer Support
0 0%
100% 100
Email Management
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Gmelius and Zendesk

Gmelius Reviews

The Best Email Marketing, Sales Prospecting, and Email Automation Software
Gmelius has a free plan, a premium plan, and a business plan. The free plan comes with email tracking, email customizations and limited access to the other features. The premium plan goes for $5 or $7 per month depending on when the billing is done, while the business plan goes for $14 per month and is billed annually.

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Social recommendations and mentions

Based on our record, Zendesk should be more popular than Gmelius. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Gmelius mentions (3)

  • Is there a better way to have a customer-facing inbox?
    Depending on the potential value of the workflow, https://gmelius.com/ and https://hiverhq.com/ are both pretty awesome. Source: 12 months ago
  • CRM RECOMMENDATIONS PLEASE:) (I CAN'T BELIEVE HOW HARD THIS IS!)
    If you want to stay inside Gmail, https://gmelius.com/ is an option. Source: about 1 year ago
  • Email templates in collaborative inbox
    If you wish to collaborate in Google Workspace, especially Gmail, you should consider a Google Partner solution such as Gmelius: https://gmelius.com. Source: over 2 years ago

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: about 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
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What are some alternatives?

When comparing Gmelius and Zendesk, you can also consider the following products

FollowUpThen - The simplest way to schedule an email reminder

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Followup.cc - FollowUp for email is a lightweight productivity suite that keeps your conversations and tasks from slipping through the cracks. Set perfectly timed reminders that arrive at the top of your inbox, right when you need them.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Saleshandy - Saleshandy is a cold email outreach platform that enables marketing and sales teams to scale their email outreach operations seamlessly.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!